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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Advantages of Professional Fire Damage Restoration Services

7/6/2021 (Permalink)

Roof of a home on flames Severe fire damage on a roof of a house

SERVPRO Technicians are Certified to Deal with the Aftermath of a Fire

Hopefully, you will not experience a fire in your home, but if you do it is imperative to begin cleanup and repair immediately. The more time goes by, the better chances of mold and mildew growth to appear from fire and water damage. When mold and mildew begin growing, cleanup efforts are far more problematic and dangerous.
 
Hiring professional fire restoration services, like SERVPRO, for a fire damage event in South Cleveland, is the best action to take. They have the licensing, experience and equipment to handle any fire restoration job. When you are thinking if fire restoration services are needed, it is helpful to have good information about them and what they do for you and your family.
 
One of the first steps that a professional restoration company does when there is damage in your home is to take a damage assessment. This generally involves examining your home, both inside and outside to give homeowners an estimate for the cost to clean, repair, and restore your home to a pre-fire condition.
 
The next step is to begin cleaning up by removing water, soot, and ash. This involves using specialized equipment, like air movers, dehumidifiers, and special vacuum cleaners. Smoke and water can seep into drywall and soak the carpeting. If so, it may be necessary to remove these items to get rid of the smoky smell.
 
Regardless of the scope of the work needed, hiring professional fire restoration services to repair and restore your home is worth any cost to bring you and your family back home. Fire restoration services help you by cleaning, repairing, and restoring your home.
 
Contact your locally owned and operated remediation company – SERVPRO of Bradley County. We are dedicated to responding faster to any size disaster with the training, equipment, and experience to respond to your restoration or cleaning needs.

What to Do About Commercial Fire Damage?

7/6/2021 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage

Commercial Fire Damage

Fire damage is very difficult to deal with for any homeowner. If you have recently dealt with commercial fire damage, you know how important it is for you to hire a fire restoration expert to help you out. The fire restoration expert is going to come into your home or business and deal with the smoke damage as well as the soot damage that was left behind. Whether you dealt with an electrical fire or a utility room fire, the firefighters with their fire trucks and fire hoses are not going to be able to handle the issue for you. Instead, you are going to need to hire a professional to deal with the fire damage for you.

The experts who deal with commercial fire damage will also be the ones to assist you when it comes to getting a fire sprinkler system and fire suppression system put into place. The fire sprinkler system as well as the fire suppression system is key to preventing a fire from happening in the first place. This prevents severe fire damage from occurring, which is essential if you do not want to have to deal with fire restoration in a long-term manner. You will also notice that most firefighters agree that a fire sprinkler system is essential for homeowners and business owners in terms of fire suppression.

It does not matter if you have recently dealt with a utility room fire or an electrical fire, you still need a professional fire restoration expert to come in and deal with the issue for you. The fire damage experts who specialize in commercial fire damage will take care of the smoke damage that has been left behind. This is essential for anyone who has had an electrical fire or utility room fire. Firefighters cannot handle the restoration with their fire trucks and fire hoses alone, so it is sensual that you hire a commercial fire damage expert to help you out.

Reduce Cigarette Odors for Good

6/21/2021 (Permalink)

Ozone generator An ozone generator is one of the best ways to get rid of odors.

Reduce Cigarette Odors for Good

Cigarette smoke can be one of the most difficult odors to remove from a home. Vapors can end up everywhere. Air vents, ceilings, walls, furniture and even cabinets can end up afflicted by cigarette odor. Sometimes, you may even need a specialist to help you out with home deodorization.

1. Hire a Professional

When it comes to getting rid of the smell of cigarette smoke, you may wonder why you need a professional team to help. The truth is that smoke of any type can be a challenge to remove entirely from a residence. When homeowners undergo efforts on their own, they may miss vital steps, or will not have the equipment to complete the job. A professional will help guarantee that the job is done quickly and correctly.

2. Get an Assessment

Assessments are important in all areas of home deodorization. This includes cigarette smoke removal. As you look through the furniture or linen you should remove, a restoration team can help you make the right choices. Assessing the damage gives you an idea of what you may need to replace and the cost of the cigarette removal treatments you may need.

3. Use an Ozone Generator

An ozone generator is one of the best ways to get rid of odors. An ozone generator works well because the airflow is able to travel the same path as the tobacco smoke, meaning it can oxidize odors in smaller spaces of your home, such as vents and cracks you cannot reach. You can run an ozone generator for a few hours up to a few days, depending on the severity of the damage.

When it comes to home deodorization in Cleveland, TN you may find that cigarette odors are one of the most common household problems that specialists have to face. Reach out to them for the best restoration results.

Should You Look for a Remediation Company That is Certified?

6/18/2021 (Permalink)

water damaged interior wall in an old house Mold damage in a home

Whenever major repairs are needed in the home, it's always best to lean on trained professionals to help resolve the issue. Trying to do the repair yourself can lead to further issues, costs and headaches. This is especially true when it comes to finding mold in your residence.
If you've discovered mold in your East Cleveland, TN, home, then certified mold remediation is likely necessary. While there are many companies that claim to help with mold cleanup, it's best to go with a company that has mold certification through the IICRC.
One major reason for this is because most insurance companies prefer to work with certified mold remediation over other contractors. This is because of the strict quality guidelines set in place through mold certification standards.

IICRC Certification Standards

A certified mold remediation contractor has been through coursework set forth by the IICRC to prove they have the skills and knowledge necessary to inspect, clean and restore a residence that has been subjected to mold damage. The IICRC is an organization that sets forth guidelines for remediation companies to follow in order to ensure the proper procedures have been performed and a quality repair has been done.
Some of the requirements that must be met by the certified mold contractor as set forth by the IICRC include:

  • All technicians working on mold remediation must be certified
  • There must be a training program established and documentation of previous and current training schedules for technicians
  • There must be an official system for processing customer complaints and how the complaints were remedied
  • There must be proof of insurance
  • Set standards must be adhered to in order to retain mold certification

A Certified Mold Remediation Company Brings Peace of Mind
When it comes to properly taking care of your residence in the event of a mold emergency, you don't want to leave it up to chance. Invest in mold cleanup professionals that have the proper certification to ensure that your home is cleaned thoroughly and according to industry standards.

3 Steps for Cleaning Up Your Business After a Storm

5/20/2021 (Permalink)

Broken shingles on a roof Damaged roof in Hopewell, TN.

Content Cleaning Steps

When violent storms rip through Hopewell, TN, they can cause considerable damage to your business. From broken windows to a damaged roof, there may be much to contend with in the aftermath. One of the most common issues after a storm is water damage, and before you can move ahead with reopening your store, there are a few content cleaning steps a restoration service might take to ensure both the property and the items inside are properly dried.

1. Inventory Scanning
The first step to take after a storm-driven flood at your business is to take inventory of all the damaged items. Your restoration technicians can help you with this by determining what can be salvaged and what must be discarded. Porous items, or those that absorb water, may have to be thrown away while non-porous items, such as metal and glass, can be set aside and inventoried.

2. Water Cleanup
If a flood at your business caused contaminated black water to enter one or more areas, your water damage technicians will have to drain it away before any further content cleaning can take place. This type of floodwater usually contains sewage, chemicals and other foul debris, so its removal must be handled properly with large trucks and then disposed of in a way that will not cause people or property further harm.

3. Drying Contents
Your storm damage and restoration service can help you salvage items that require careful drying, such as documents and electronics. They may be able to freeze invoices, employee files and customer lists for later preservation, which can save you the time and cost of having to recreate them.
When strong storms and flooding impact your Hopewell, TN, business, you may not know where to turn for content cleaning and restoration needs. Connecting with a service that can offer you effective solutions in the aftermath may help you feel more confident about the future of your business.

What To Expect During the Fire Mitigation Process

4/26/2021 (Permalink)

Visible damage to a commercial building following a structure fire Fire damaged a building in Wildwood Lake, TN.

Fire Mitigation Process

At first glance, a well-contained fire in your building in Wildwood Lake, TN, may seem like an easy thing to clean up. After all, a good fire suppression system and a reliable fire department can put it out pretty quickly. The process may involve more than you think, though. In addition to fire and smoke mitigation, fire restoration specialists also have to contend with water cleanup.

Water Damage
An inevitable stage of the fire cleanup process is the remediation of water damage. There are several ways your building can become saturated even when engulfed in flames:

  • Broken pipes due to extreme heat
  • Water sprinkler system release
  • Blasts from the fire truck's hoses

Your walls, ceilings and floors are not only likely to be burned but they are probably also pretty drenched by the time the fire is finally out. If this damage is not dealt with in a timely manner, secondary issues such as mold growth can occur. Water cleanup is almost always a part of the fire restoration process.

Smoke Damage
Once all the materials that are destroyed beyond repair are torn out and the building is dry, an intense cleaning stage begins. Smoke cleanup is tricky because there are a lot of places that the vapors and the soot it carries can go that a simple wipe-down will not reach. It can even travel into areas of the building that were not affected by the flames themselves. A thermal fogger may be used to recreate some of the conditions that occurred during the fire so that the disinfectant can root out the smoke residue from all the cracks and crevices where it hides.
Even if only part of your building was burned, smoke and water cleanup add more steps to the fire mitigation process. A company that specializes in all these procedures is your best bet for total restoration.

Preparing Your Business for Severe Storms

4/19/2021 (Permalink)

Worker standing on equipment to extract water from carpet We can handle the aftermath when disaster strikes.

A hurricane, a tropical storm or even heavy rain can critically damage your South Cleveland, TN, business if you do no prioritize disaster preparedness. Creating a plan to fortify your establishment against strong weather can mitigate the impact, especially when it comes to unexpected severe weather. Take these important steps to craft an effective storm plan.

Create a Planning Team

Even with your leadership position, you cannot prepare your business alone. Create a task force team that can handle important elements such as:

  • Employee and client safety
  • Data recovery
  • Property protection
  • Communication system

Depending on the team size and the complexity of these areas, you can either delegate these sections to one team or split them up between smaller groups that meet later. Build a team where members vary in experience, work shifts and locations, as they may have different perspectives over how a storm impacts their day.

Take Advantage of Technology
Today's technology is particularly helpful for disaster preparedness. For instance, wireless communication makes it faster and easier to send emergency messages to team members and clients about any sudden situation via phone call, email, text or social media. Your data is also crucial to your business, so use advancements like the cloud system to move it to an offsite facility. This move ensures that important information is safe from any physical storm damage.

Practice for the Situation
A detailed and careful plan never matters without a successful execution, and business preparedness is not an exception to this. Once you have created plans for safety, evacuation and property protection, it is time to practice them to ensure everything runs smoothly during an unexpected event. Assign roles to employees, such as leading the evacuation of certain areas to ensure an orderly procedure. You can both schedule drills and run some surprise ones to test the organization's readiness.
Disaster preparedness allows you to protect both your employees and your building from unexpected storms. Enact these safety measures now and stay in contact with helpful organizations like the insurance company and storm damage remediation to handle the aftermath effectively.

Candle Safety at Home: 5 Tips To Prevent Fires

3/22/2021 (Permalink)

three candles lit up placed on a plate holder on a table background of a couch Use candle holders

Five Safety Tips

Candles can be the perfect addition for relaxing at night, setting the mood or freshening the air. That said, using them does not come without risks. Between 2014 and 2018, candles caused approximately 7,610 residential fires. To keep your home in Charleston, TN safe from a potential candle fire, you should understand the dangers as well as proper handling instructions. To prevent the likelihood of needing to call a smoke cleanup team after your next bubble bath, consider these five safety tips.

1. Stay Nearby or Blow Them Out
It is better to be safe than to be sorry. If you plan on leaving the room, make sure you blow out any burning flames. You never know who could pass by or what could happen that might accidentally start a fire.

2. Keep Flammable Items Away
Even if you are in the same room, you need to keep anything flammable at least one foot away. Be especially mindful of materials like paper and cloth to avoid a candle fire.

3. Use Candle Holders
When you use a candle without a holder, it can easily tip over. A sturdy holder or non-flammable container can prevent this from happening.

4. Avoid Using Around Children or Pets
It is also wise to ensure small children and pets stay clear of any areas where you have candles burning. In addition, consider where you keep matches and lighters. While your cat probably will not figure out how to use them, your son or daughter might.

5. Do Not Use Near Oxygen
If anyone in the house uses oxygen, candles can be extremely dangerous. For this reason, you may want to look into artificial options that do not have flames.
While many residential fires occur because of candles, they do not have to be unsafe. Fortunately, there are simple safety measures that can allow you to enjoy comfortable lighting and pleasant smells at home without starting a candle fire.

How To Clean Up After an Overflow

3/16/2021 (Permalink)

piece of paper plugging a bathroom drain Sewer backup in a Cleveland, TN bathroom.

How To Clean Up After an Overflow

A leaking or overflowing toilet can make a big mess in a short amount of time. It can lead to sewer damage in your floor and walls, and if it's not dealt with properly, it may even compromise the structural integrity of your home. Fortunately, sewage mitigation experts in Cleveland, TN, can determine what kind of remediation you need and fix the problem quickly.

Identify the Source
Assessment starts with figuring out where the leak is coming from, which informs the rest of the mitigation process. The source of the water determines its contamination level:

  • Category 1 – supply line leak
  • Category 2 – overflow containing clean water or urine only
  • Category 3 – overflow containing feces

The technicians from the sewage company should inspect the area for damage. A small leak of clean water may just require the replacement of a few tiles. More extensive sewer damage, however, makes multiple steps necessary.

Disinfect the Area
If the water from the flooded toilet is contaminated, the remediation team has to do more than just get rid of the moisture. Technicians remove material that isn't salvageable and use industrial cleaners to disinfect the remaining structure. Getting rid of bacteria and other contaminants helps prevent secondary damage from occurring. Once the space is clean, it must thoroughly dry before fixtures can be replaced.

Restore the Bathroom
Remediation of damage is only half the job. SERVPRO technicians make your bathroom look "Like it never even happened," by rebuilding the parts of the structure that were damaged. They match the new materials with the existing flooring so that no one can tell you had a flooding disaster. Once the toilet is reinstalled, the process is complete.
Sewer damage requires more than just mopping up the wet floor. To fully mitigate the damage, the whole area must be inspected and disinfected. A thorough cleanup prevents secondary damage and gets your home back to normal.

IICRC Restoration Industry Certification Programs

3/16/2021 (Permalink)

People receiving training Our technicians undergo extensive water restoration training and certification through an IICRC-approved school.

The Institute of Inspection Cleaning and Restoration Certification (IICRC), is a non-profit organization that serves the cleaning and restoration industry. Originally founded in 1972, the Institute now has more than 60,000 active certified technicians around the world. In addition to maintaining industry standards and offering continuing education and disaster resources, the Institute offers a variety of certification programs for both restoration firms and individual technicians.

Certifications Offered

Certification programs help ensure that restoration technicians have the necessary skills to complete their work safely and effectively. The Institute offers certification programs on a variety of topics relevant to the restoration industry:

  • Applied Microbial Remediation Technician
  • Applied Structural Drying Technician
  • Building Moisture Thermography
  • Commercial Drying Specialist
  • Fire and Smoke Damage Restoration
  • Technician
  • Health and Safety Technician
  • Trauma and Crime Scene Technician
  • Water Damage Restoration Technician

A technician who wishes to move beyond the standard mitigation certificate may be able to pursue a master track in textile cleaning, fire and smoke restoration or water restoration. The Institute also offers the continuing education courses required to maintain these certificates.

Benefits of Certification
IICRC certified technicians are trained to perform at a high level in their field, which helps to build trust with employers, insurance companies and customers. Certification can serve to demonstrate that a technician has a high level of competence and commitment to maintaining their skills according to industry standards. Certification can also benefit employers by motivating employees to learn the latest technologies, providing advancement opportunities and increasing job and customer satisfaction.

How To Become Certified
A technician can become certified by taking an approved course and passing an exam. To maintain their certificate, technicians will need to pay a renewal fee and complete continuing education courses. Technicians may be able to pursue a master certification after at least three consecutive years of being a certified technician.
IICRC certification offers many benefits for both technicians and their employers. Interested technicians can begin their path towards certification by taking an approved course at a school in Charleston, TN.

3 Reasons to Choose SERVPRO for Your Restoration Needs

3/16/2021 (Permalink)

SERVPRO worker beside a green van Contact your local SERVPRO.

3 Reasons to Choose SERVPRO

There are a number of reasons your insurance adjuster may recommend SERVPRO for your restoration needs at your South Cleveland, TN, business. In addition to the fact that these professionals must meet preferred vendor qualifications, these reasons include the following.

1. They’re Local With a National Network
One reason these professionals may be recommended is the fact that they are locally owned. This allows them to have a very quick response time as well as the equipment they may need on hand. However, these professionals also have access to larger resources should they encounter a large job, because the cooperation offers support to the local franchise owners.

2. They’re Trained for Various Damage Types
Another reason your insurance adjuster may recommend SERVPRO is the fact that these professionals are trained to deal with a variety of damage types. This means that whether your business has suffered a fire, is dealing with flooding, or may have a mold problem, a restoration team should still be able to help. This can be especially helpful as many times one damage type may lead to another as may be the case when fire suppression efforts cause flooding.

3. They’re Able to Help Your Insurance Agent
These professionals may also be able to help your agent with the insurance claim through the use of their electronic inventory system. This is a database that can keep track of things like itemized lists, damage photographs, and progress reports. This allows your agent to access information they need in order to ensure your claim paperwork is in order, as well as know that the appropriate repairs are being made.
When talking to your insurance adjuster about a preferred vendor to handle the restoration of your business, consider contacting your local SERVPRO. They’re local, they’re trained to handle a variety of damage types, and they have several services that may help your insurance agent file your claim.

How to Clean Up Commercial Water Damage

3/3/2021 (Permalink)

floors of a restaurant with mud Water damage to a restaurant in Charleston, TN.

No matter how well-prepared you are, there’s always a chance that extreme weather, mechanical failures, or other problems you can not foresee can lead to water damage. When that happens, the important thing is to respond promptly. Water cleanup and repair for broken pipes are both simpler when they are seen promptly. That means your place of business needs a plan for facilities maintenance that includes clear lines of communication about emergencies.

Tips For Your Emergency Plan

When a situation involves damage from water in Charleston, TN, it’s important to remember that the quantity of water exposure and the length of time the exposure persists are both factors in the kind of damage that will need to be repaired. Here are five tips that will help you and your team respond faster when there’s an emergency.

  1. Find a restoration company with commercial water damage certification and make sure the contact number is in your emergency preparedness folder.
  2. Contact your insurance company to make sure you understand what damage is covered and whether your preferred restoration company works with them directly.
  3. Identify the locations of water main controls and include shutoff instructions in your plan folder.
  4. Construct a chain of command for disaster notification and management within your workplace and include that in the folder so each employee understands who to contact and in what order.

Damage Cleanup

It’s important to remember that cleanup might affect your ability to resume normal operations under certain circumstances. If that happens, it is also good to have a contingency plan that will help your company keep operations as normalized as possible until the entire building is accessible again. Understanding where your greatest risks of damage come from and identifying the most likely areas of the building to be affected can help with that a lot.

Water damage in Charleston, TN is both serious and largely preventable. Reacting quickly to an emergency and turning off the water supply until damage cleanup is affected is the key.

Protection After a Fire: Safeguarding Your Business Assets

3/3/2021 (Permalink)

Building Windows all Boarded Up Board up services in Cleveland, TN.

Protect Your Commercial Facility After A Fire

Suffering a fire in your Cleveland, TN commercial property is one of the worst disasters you can face. The fire damage is bad enough, but unfortunately, the situation can be further darkened by looting. You can prevent both events from completely destroying your company by planning ahead. A fire restoration company skilled in fire cleanup may provide board-up services for buildings ravaged by a blaze. By securing the remaining structure in this and other ways, you help safeguard inventory and equipment from would-be thieves looking to profit from your misfortune. Here are ways to protect your commercial facility after a fire.

Cover all openings. It is easy to feel overwhelmed in the aftermath of a fire, so turn to professional restorers who offer immediate services for boarding up windows and missing walls and placing tarps on damaged roofs. This can protect assets inside the structure and guard against future damage while providing security to the vulnerable facility. It also can give you a little peace of mind during a trying time.

Talk to the fire department. Utilities in your building—electricity, water and gas—may be unsafe to use. Make sure to ask the fire department before everyone leaves. If the services are not safe, firefighters may have to turn them off.

Inform law enforcement. Let the police know your building has burned and is vacant, and request security patrols to discourage looting.

After the fire is extinguished, these steps can help you recover from fire damage.

A Last Word on Post-Blaze Protection

Fire damage to property, equipment and inventory is enough of a nightmare for business owners and managers without looting compounding the situation. Damaged walls, roofs and missing windows also let in the elements, which can cause further destruction. Many responsible companies are in contact with experts in fire cleanup, but they may not know these same professionals may offer immediate board-up and tarp placement services to minimize damage and make a dark situation a little lighter.

Changing the Game with Matterport Technology

1/28/2021 (Permalink)

Our team has recently been utilizing the Matterport camera to capture a 3D walk-through video of commercial losses. We use this technology for many reasons, including: 

1. Documentation before and after restoration

2. To get exact measurements and floor plans that we can use in Xactimate for pricing

3. A tool for business owners to use in the future

On any large commercial loss, we send our Emergency Readiness Coordinator to complete an ERP and Matterport scan before work is started. We are able to capture the damage before work is started for insurance purposes. For example, we completed several Matterport scans to send to insurance agents and adjusters when the tornado occurred because they were unable to travel due to COVID-19. We see many benefits with the Matterport camera and we're excited to see how we can further use it to benefit our customers.

SERVPRO of Bradley County - IICRC Certifications

1/28/2021 (Permalink)

There are many restoration companies to choose from when looking for someone to mitigate your home from damages. Unfortunately, not all of those restoration companies hold a certification with the IICRC. When making such a big decision regarding your restoration company you always want to ensure that they are certified with the IICRC and follow industry standards. The Institute of Inspection, Cleaning and Restoration Certification is a certification and standard-setting organization for the inspection, cleaning and restoration industries.

Ensuring that you have chosen a company that has these certifications ensures that you are being provided the highest quality concepts, terminology and procedures recognized in the restoration industry.

Luckily SERVPRO of Bradley County is IICRC Certified and ready for whatever happens. If you are in need of restoration services call our office at 423-614-5552.

Call Your Local Restoration Company to Assist With Storm Damage

1/28/2021 (Permalink)

Call Your Local Restoration Company to Assist With Storm Damage 

Flash floods and storm-related flooding events have plagued Tennesseans for years before dams were constructed by the Tennessee Valley Authority. Floods remain the number one weather-related destructive force. 

Cleveland businesses and residential homeowners also have their share of other water damage issues, such as a sewer backup, roof leaks, burst pipes, and fires. However, whenever it rains consistently, this city's location makes it the perfect area for heavy flooding. Also, inland waters overflowing their banks contribute to excessive water damage

Our SERVPRO certified technicians help Tennessee residential and business owners to restore their property from clean up to the rebuild. We are your neighborhood restoration experts with additional locations throughout the Bradley County area including Cleveland, Hopewell, and Charleston. There is no job that is too big or too small for us. When water or flood damage occurs in your home or commercial property, time is of the essence. 

Locally Owned Company with National Resources

If your property has been damaged by water caused by flooding or other events, we at SERVPRO of Bradley County have the experience, expertise, and tools to restore your property. Our water damage or flood damage steps involve a thorough assessment, water extraction, drying, dehumidification, cleaning, sanitizing, and restoration. As part of your removal water damage, we also provide validation and documentation for your claims. Call us today at (423) 614-5552 whenever you have flooding or other types of emergencies. 

Do You Know Where Your Water Shut Offs Are Located?

1/28/2021 (Permalink)

You have probably heard of our SERVPRO ERPs (Emergency Ready Profiles). As we conduct ERPs in commercial buildings, we also add water and gas shut off tags to the appropriate shut offs. We add these tags as a helpful indication if you ever have an emergency in your home. For example, if a pipe bursts or a leak happens in your home or business, the first thought to cross your mind should be to turn off the water. 

Next step? Call SERVPRO of Bradley County!

If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut offs.

Typically, these shut offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shutoff, make sure that all members of your household know where it is. This is exactly why we tag these main shut offs during the creation of an ERP. The quicker you are able to turn off the water, the less damage is caused. 

If you experience water damage in your home, whether from a busted pipe, leaky roof, or natural occurrence, you can give SERVPRO of Bradley County a call at (423) 614-5552. We are always here to help!

5 Ways to Prevent Pipes from Bursting in the Winter

1/28/2021 (Permalink)

When water freezes, it expands, and weak metal or plastic pipes that aren't insulated are more susceptible to bursting or leaking. As the weather gets into freezing temperatures, follow these tips to keep your pipes running.

1. Allow the faucet to drip: When pipes freeze, the pressure created by the blockage and faucet causes the pipe to burst. Allowing the faucet to be open and drip will relieve pressure in the system. If the faucet has both hot and cold water pipes, turn both handles slightly so that each pipe is open. If it is a single-handle faucet, turn it to warm.

2. Keep the Heat On: Always keep the heat on in your home to keep your pipes warm and prevent the water from freezing. If you leave for a long period of time, keep your home between 50-55 degrees. 

3. Apply Heating Tape: There are two types of heating tape for water pipes. One turns on and off by itself when it senses that heat is needed. The other type requires a plug when heat is needed. Heating tape acts as an electrical blanket for pipes during cold spells. These can be very useful when you do not want to think about keeping your faucets dripping. However, much like space heaters, these products can be dangerous so you must use safety precautions.

4. Seal Up Cracks and Holes: Seal the gaps and holes that are letting cold air where pipes run through walls or floors. You can use spray foam insulation or caulk to fill the gaps. If possible, it is best to seal the holes on both the interior and exterior side of wall or floor.

5. Add Extra Insulation: Pipes that are located in attics or basements that may not be insulated will likely require extra insulation to keep them warm. Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. 

If you are in need of water damage mitigation services, call SERVPRO of Bradley County at (423) 614-5552. 

Fire Damage at a Local Cleveland Staple

11/30/2020 (Permalink)

On Halloween morning, we received a call from management at Jenkins Deli explaining that they had a kitchen fire early that morning. An employee turned on the stove to heat up, not realizing that there was a fire hazard. The stove caught a small portion of the kitchen on fire, however, smoke and soot traveled through the entire restaurant.

The fire department arrived on scene within 4 minutes to eliminate the fire. Their quick response alleviated further damage. Our team immediately geared up and headed towards the Cleveland staple to assist with the damage. We spent the next several days cleaning every inch of the space. If you've visited Jenkins Deli, you know that the walls are filled with memorabilia from the last 40+ years. It was vital to clean each and every item so the smoke smell would be gone.

Owners Kay and Don Jenkins were so thrilled with our work that they sat down to film a customer testimonial video. Check it out here! We were happy to be able to help a Cleveland favorite and we can't wait to sit down and eat at Jenkins again soon! 

Round-the-Clock Home Restoration Services

10/30/2020 (Permalink)

Round-the-Clock Home Restoration Services

As we enter into the winter season, be aware that ice damage can cause extensive roof damage such as a significant roof leak. You cannot wait until morning to deal with flooding, wind damage for which roof repair is needed, hail damage on the outside of your house, or other types of hurricane damage or storm damage. You need to know that there is a 24/7 contractor available to handle ice damming, use a flood pump to pump out river flooding, repair roof damage, pound out hail damage, and take care of other types of storm damage.

Many storm restoration companies are available anytime day or night to help you cope with ice damage, thaw out an ice dam, dry out flood water, perform a roof repair to seal off a roof leak, clean up wind damage, and soak up flood water caused by pipes that are flooding and flowing out of the bathroom. Even if the emergencies occur in the middle of the night, you can call the restoration company in your area for a fast and immediate response. Many also are able to work with your homeowner's insurance company to minimize your worry and to help you keep your out-of-pocket costs low.

Storm damages can make your home uninhabitable, unsafe, and downright dirty. You cannot cope with such crises alone. You need to know that a professional restoration service is at the ready anytime day or night. You can reverse water damage, thaw out frozen plumbing fixtures, and otherwise restore your house regardless of the hour by knowing what service to call during this kind of emergency.

For more information about our storm services visit http://www.SERVPRObradleycounty.com

Outlining The Water Damage Restoration Process

10/30/2020 (Permalink)

Outlining The Water Damage Restoration Process

Every water damage, whether it be in Cleveland, Charleston, or Benton, is going to be different- from the level of contamination it inflicts to the amount of water introduced into homes and businesses. Each scenario requires a different and unique solution, but the recovery process remains the same. Professional water damage repair and recovery experts understand that when it comes to standing water, the best response is a quick one. Whether from a flood, a storm, faulty household appliance, leaky pipes, and more, expert technicians in Tennessee have the experience, technology, tools, and equipment to help restore residential and commercial properties. 

When a Cleveland water damage expert appears at your office or home, they are well trained with the experience, expertise, and techniques to restore your property. Their water removal and cleanup process also provides validation and a cleaning process that goes into their full step system, which includes the following: 

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration 

When water damage strikes, time is of the critical because the timeline between minutes to hours and 48 hours to a week is reflected in the damage water inflicts. For example, within minutes water begins to saturate everything, within hours water breaks down walls and all types of surfaces, including emitting a musty odor. Within 48 hours to a week, water creates the perfect environment for mold and mildew to grow and a harmful biohazard contamination to occur. 

Our SERVPRO of Bradley County water damage technicians also specialize in restoring contents damaged by fire, water, or mold to save you money and to preserve those precious keepsakes that are irreplaceable. The cleaning methods utilized by water damage experts include the following: 

Dry cleaning - cleans light residues or to pre-clean before wet cleaning. 

Wet cleaning - removes various levels of residues. 

Spray and Wipe - cleaning for items that can't be wet cleaned.

Foam cleaning - upholstery fabrics that require specialized care. 

Abrasive cleaning - involves agitation of different surfaces being cleaned. 

Immersion cleaning - contents are dipped into a bath of a cleaning product.

Move-Outs/Pack-Outs - our technicians will carefully pack up your home to bring to our climate controlled storage facility until you are ready for your belongings to be moved back in.

When valuable documents including photographs that are damaged by water, they may be restored depending upon the type of documents involved and the level of water damage. Document and photograph restoration process can involve air drying, dehumidification, freezer drying, vacuum freeze and thermal drying. 

Our expert's fire, water, and mold remediation can also help in easing home and commercial owner's worries and confusion with insurance inventory claims. Our knowledgeable staff begins by inspecting room-by-room inventory of all contents and to provide better information to settle claims quicker, thus giving our customer's peace of mind at a time when you need it the most. 

Locally Owned Company with National Resources

SERVPRO of Bradley County is locally owned and operated which makes us proud to be a part of the surrounding Tennessee communities of Cleveland, Bradley County, and Calhoun. We are available to help for any water damages with our services available seven days a week – including holidays and our 24/7 emergency services. Call us at (423) 614-5552. When there is a fire and water damage emergency, we are always nearby and ready to help. For additional information, visit our website at https://www.SERVPRObradleycounty.com/.

Water Damage Tips: 8 Things to Do Before Help Arrives

10/30/2020 (Permalink)

Imagine waking up in the middle of the night, getting out of bed to get a glass of water from the kitchen, and immediately stepping in a puddle of water when you enter the hallway. You can imagine the gasp I let out when that happened to me last year. It was 2 am and I had no idea what to do after a water pipe had burst. Luckily, I knew who to call. The severity of damage escalates the longer the water sits and the contents stay wet, so time is of the essence in the aftermath of water damage. Here are 8 actions you can take before a mitigation company arrives:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.
  6. Remove colored rugs from wet carpeting.
  7. Remove art objects to a safe, dry place.
  8. Gather loose items from floors.

If you find yourself in a puddle of water at 2 am, we are always Here to Help. Call us at (423) 614-5552. 

Answering Your Questions on Fire Damage Restoration

10/29/2020 (Permalink)

Handling Fire Losses In Cleveland, TN

We recently completed fire damage restoration on a home in Cleveland where a grease fire occurred. The homeowner mentioned that she wished she was more prepared for what to do after a fire. We wanted to provide some tips on how life will likely look after a fire occurs. 

#1: Contact your insurance company right away. If you have insurance on your property, you'll want to call them as soon as the fire is safely extinguished. Your insurance agent will recommend a fire damage restoration company. Or, if you have a company in mind, let your agent know that you want to work with the specific company. 

#2: Try not to touch anything until the damage is inspected by a licensed professional. You would be surprised how much soot travels and how much it can affect. The fire restoration company will take your belongings and professionally clean them.

#3: Decide if you should repair or demolish and rebuild. You will have to discuss with your family and adjuster whether or not the extent of the damage is repairable or not. The fire damage restoration company will give some guidance on how to handle this decision. 

#4: Hire the right contractor for the job. Make sure to do your research and hire a reputable company to complete the restoration.

Visit http://www.SERVPRObradleycounty.com/ for more information on how to handle a fire loss.

What To Include in Your Storm Restoration Plan

10/29/2020 (Permalink)

Putting Together a Storm Restoration Plan

You never know when emergencies like river flooding, ice damming, frozen pipes, hail damage, or wind damage will hit your home. You may go to bed with the weather calm and predictable only to awaken to extensive roof damage, a roof leak, ground water pooling up in your basement, or hurricane damage ravaging the rest of your structure.

Moreover, you might not have a flood pump to use to deal with flood water from river flooding or melting ice damage inside your house. Even if you had a flood pump, chances are you would not be fast enough to deal with the needed storm remediation. Instead of letting river flooding, ice damage, and ground water claim your home's interior or risk frozen pipes or an ice dam from overtaking your plumbing, you can get help immediately by calling professional water restoration and home restoration services.

When you call 24/7 home restoration and water restoration contractors, they arrive with equipment like a flood pump that they will need to pump out the flooding, reverse hurricane damage, remove an ice dam, start an extensive roof repair, and perform other types of storm remediation. This storm damage equipment will come in handy for creating a tailored storm restoration plan designed just for your home. Whether you need ground water pumped out of your basement, flood water shop vacuumed out of your upholstery, roof damage fixed, or frozen pipes thawed out because of ice damming, you can get the personalized water restoration services you need just for your home.

For more information about our storm services visit http://www.SERVPRObradleycounty.com

Leave the Storm Damage Cleanup to the Professionals

7/29/2020 (Permalink)

Professional Storm Damage Restoration

The best laid protections against the elements may do little to protect your home from all types of storm damage. Even if you board up your windows, patch your roof, or wrap your pipes, you still may be left to deal with a roof leak, frozen pipes, flooding, and wind damage inflicted on your home.

Because home restoration projects require special care and attention, it is always best that you leave this storm restoration work to professional contractors who specialize in water restoration and storm remediation. You can start the process of roof repair, removing ground water, thawing out ice damming, reversing hail damage, and more today by contacting services devoted to fast and thorough storm remediation.

SERVPRO of Bradley County utilizes a variety of cleaning equipment and chemicals to return your carpets and floors to a usable state. Depending on the size, material, and color-fastness, the options range from simple spray and wiping to immersion cleaning.

Storm damage can leave odors as well as a damp carpet. We use industrial grade air scrubbers and specialized fogging equipment to remove the musty smell and rather than just covering it up. While removing the odor is important, getting rid of the mold which causes it is even more so. The application of a variety of antibacterial and antimicrobial agents is necessary. Our personnel is trained to use the product that will not only restore your property but do so in a manner that is safe for your family and employees as well as the environment.

Once the mold has been remediated, each item should be either disinfected or sanitized depending on its function. Kitchen, breakroom, and bathroom equipment must be sanitized to ensure the health of anyone who may use them. Standard office spaces such as conference rooms would not need that level of cleaning unless the contaminated floodwaters wetted the flooring and walls. Our IICRC certified technicians can be relied upon to provided the highest level of professionalism and courtesy.

SERVPRO of Bradley County does its best to help you restore your home or business to its pre-storm damage condition as quickly as possible. As a locally owned franchise from Cleveland, we value our customers as neighbors and not just a job to be completed. If you want to schedule an inspection or believe you may need our restoration services, please call us today at (423) 614-5552.

For more information about our storm services, click here

How To Avoid Fires in Your Crawlspace- Cleveland, TN

7/29/2020 (Permalink)

What Causes a Fire in a Crawlspace?

The crawl space is usually where the water drain pipes and wiring runs, as well as where the air handler for your HVAC is found. Because of possible malfunctions with electrical wiring or mechanical equipment, it can cause a fire. We recently cleaned a job where the wiring caught fire under the house. Smoke and soot filled the HVAC systems and thus the home. This is one of the reasons why we recommend periodically checking your crawl space. In addition to fire hazards, you may have water or mold that you are unaware of. Fires in the crawl space occur on an infrequent basis, but can still have the same result: displacement of occupants. 

We always recommend to have the adequate amount of smoke alarms in your home. In most cases with fires in crawlspaces, the fires will burn undetected for a while since there is not typically a smoke detector in crawlspaces. Such a fire could burn for hours or even days until the smoke rises through the HVAC system or you notice from the outside. 

No matter how much of a pain it may be, make it a point to go under your home periodically to check for fires, water, mold, or other issues. 

While it may not be top of mind, be cautious of the space under your home. Be aware of the signs of fires in your crawl space and check it regularly for fire hazards. If you experience a fire in your crawl space, call SERVPRO of Bradley County at (423) 614-5552 or visit https://www.SERVPRObradleycounty.com/

Store Your Contents with SERVPRO of Bradley County

7/29/2020 (Permalink)

Store Your Contents With SERVPRO

One of the benefits that SERVPRO of Bradley County is that we offer a pack-out service. When disaster strikes your business, more often than not, you need to have your belongings stored while remediation is performed. Your business may smell like smoke or have a musty odor. SERVPRO of Bradley County wants to ensure that your business will resume preloss condition after we are finished, so items should be stored away so they do not take on any unwanted smells. Items may also just need to be moved to make room for remediation efforts to continue. SERVPRO of Bradley County will carefully wrap and store your items while we make your facility "Like it never even happened.” 

Our Bradley County office has a storage warehouse that is approximately 13,000 square feet, and in the warehouse we have 10 by 10 wooden storage containers that we label and store until the customer is ready for their items to be returned to them. Also in our facility we have equipment that allows us to clean and restore soft fabric items.  To read more about this process click here! Another service that could be beneficial for your business during a loss is our document restoration service. Read more about how we can bring you paper items back to life. 

SERVPRO of Bradley County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Don't Allow Water To Destroy Your Home or Business In Cleveland

7/28/2020 (Permalink)

Water Damage Comes With Many Restoration Challenges

There are a lot of things that require restoration when water damage happens to a home or a commercial property. Depending on the amount of damage caused, a water damage restoration project could include the removal and offsite storage of furniture and computer and other equipment, the cleaning and deodorization and restoration of water damaged furniture, and document and photograph drying and restoration. All of which SERVPRO of Bradley County is more prepared and trained to do so.  

The type of water involved in the damage also informs the direction a water damage repair will take. For instance, water contaminated by a sewage spill will need to be treated differently than water damage caused by a leaking faucet. The good news is that SERVPRO of Bradley County has the specialty training and state-of-the-art equipment to respond to any size and type of water damage emergency in Bradley County.

Call Us Today

When your home or commercial business experiences a water damage emergency, SERVPRO of Bradley  wants to help. We are on call 24 hours a day every day and will be onsite within four hours of your call.  We’ll clean and restore your water damage and make your home or business  “Like it never even happened.” Call us today at 432-614-5552.

Protect Your Home Against Flood Damage

7/13/2020 (Permalink)

Clean your downspouts and gutters

Make sure to clean out your gutters at least once every six months or more often if you have a lot of trees near your Bradley County home. When water collects in the gutters it can cause damage to your roof and the gutters themselves. Down-spouts that aren’t clean and checked to ensure the water is running off properly and is running away from your house can cause damage to walls and even your foundation. At SERVPRO of Bradley County, we have seen this issue from many customers. Clean those gutters and spouts!

Switch off the mains

If you are going on vacation or you are going to be away for a length of time, switch the water off at the main. This will stop any dripping or other water issues while you are away. You wouldn’t want to come home to water rushing out your front door to greet you! If you have a drip system or sprinkler system, it may make sense to ask a neighbor, house sitter or your landscaper to turn these on and off manually. There are some systems you can control from your phone to water your landscaping too!

Keep your garden in check

While we’re on the topic of landscaping, trees and shrubs can cause damage to your pipes from the roots wrapping around the pipes. Keep your garden maintained and avoid planting large plants near piping if at all possible.

Take care of those small leaks immediately

Found a little leak? It may seem like a harmless drip, but a small leak can become a big water damage problem if not dealt with as soon as possible. Even tiny drips can cause mildew and mold in your home and even lead to structural damage and dry rot over an extended period of time. If you fix the leaks as they occur, you have less likelihood of the small issue becoming a huge problem later. If you have a sudden spike in your water bill, make sure you investigate for underground water leaks as well.

Check the appliances

Most people think toilets are the cause of most home floods but don’t forget about your appliances! Monitor appliances for leaks and replace any cracked and brittle piping. Things like a dishwasher or washing machine can flood your house out quickly if the appliance is not maintained adequately.

Flood damage in our homes is something most of us experience at some point in our lives. It could be caused by something as simple as an overflowing bathtub or something more serious such as a burst pipe or sewerage pipe rupture.

Flood damages to your home can range from minor to severe and dealing with the issue can be overwhelming. While some water issues cannot be foreseen, there are a few things you can do to prevent flood damages to your home from factors you have some control over. If you experience flooding in your home, call the water damage experts at SERVPRO of Bradley County immediately at 423- 326-1406 to get the help you need.

Re-Entering Your Flooded Home

7/10/2020 (Permalink)

Re-Entering Your Flooded Home

When storm damage like flooding happens SERVPRO of Bradley County knows that there are many thoughts running through your head: How did this happen?  What should you do?  How bad is it?  Once you re-entering your home after a flood to ensure the safety of yourself, home, and others.   

Try to return to your home during the daytime so that you do not have to use any lights. Use battery-powered flashlights and lanterns, rather than candles, gas lanterns, or torches.

  • If you have standing water in your home and can turn off the main power from a dry location, then go ahead and turn off the power, even if it delays cleaning. If you must enter standing water to access the main power switch, then call an electrician to turn it off. NEVER turn power on or off yourself or use an electric tool or appliance while standing in water.
  • Have an electrician check the house’s electrical system before turning the power on again.
  • If you smell gas or suspect a leak, turn off the main gas valve, open all windows, and leave your house immediately. Notify the gas company or the police or fire departments or State Fire Marshal’s office, and do not turn on the lights or do anything that could cause a spark. Do not return until you are told it is safe to do so.
  • If the house has been closed up for several days, enter briefly to open doors and windows to let the house air out for a while (at least 30 minutes) before you stay for any length of time.
  • If your home has been flooded and has been closed up for several days, assume your home has mold.
  • If your home has been flooded, it also may be contaminated with sewage. See Floodwater After a Disaster or Emergency.

Throw away unsafe food:

  • Throw away food that may have come in contact with flood or storm water; perishable foods that have not been refrigerated properly due to power outages; and those with an unusual odor, color, or texture. Unsafe food can make you sick even if it looks, smells, and tastes normal. When in doubt, throw it out. For more information, visit Keep Food and Water Safe After a Disaster or Emergency.

Use safe water:

Floodwater can contaminate your drinking water. Some contaminants from surface water get into the groundwater and affect private drinking water wells and municipal water systems that use groundwater.

  • Follow local guidance on whether your water is safe to drink.
  • If you have a private well and live in an area with flooding, get your water tested before you use it.
  • Do not use water you suspect or have been told is contaminated to wash dishes, brush your teeth, wash and prepare food, wash your hands, make ice, or make baby formula. Safe water for drinking, cooking, and personal hygiene includes bottled, boiled, or treated water.
  • Your state, local, or tribal health department can make specific recommendations for boiling or treating water in your area. For more information, visit Keep Food and Water Safe After a Disaster or Emergency.

Dry out your home to prevent mold:

If flood or storm water has entered your home, dry it out as soon as possible to prevent mold. Follow these steps:

  • If you have electricity and an electrician has determined that it’s safe to turn it on, use a “wet-dry” shop vacuum (or the vacuum function of a carpet steam cleaner), an electric-powered water transfer pump, or sump pump to remove standing water. If you are operating equipment in wet areas, be sure to wear rubber boots.
  • If you do not have electricity, or it is not safe to turn it on, you can use a portable generator to power equipment to remove standing water. Note: If you must use a gasoline-powered pump, generator, pressure washer, or any other gasoline-powered tools to clean your home, never operate the gasoline engine inside a home, basement, garage, carport, porch, or other enclosed or partially enclosed structures, or less than 20 feet from any door, window, or vent, even if the windows and doors are open. Such improper use can create dangerously high levels of carbon monoxide and cause carbon monoxide poisoning.
  • If weather permits, open windows and doors of the house to aid in the drying-out process.
  • Use fans and dehumidifiers to remove excess moisture. Fans should be placed at a window or door to blow the air outwards rather than inwards, so not to spread the mold.
  • Have your home heating, ventilating, and air-conditioning (HVAC) system checked and cleaned by a maintenance or service professional who is experienced in mold cleanup before you turn it on. If the HVAC system was flooded with water, turning on the mold-contaminated HVAC will spread mold throughout the house. Professional cleaning will kill the mold and prevent later mold growth. When the service determines that your system is clean and if it is safe to do so, you can turn it on and use it to help remove excess moisture from your home.
  • Prevent water outdoors from reentering your home. For example, rainwater from gutters or the roof should drain away from the house; the ground around the house should slope away from the house to keep basements and crawl spaces dry.
  • Ensure that crawl spaces in basements have proper drainage to limit water seepage. Ventilate to allow the area to dry out.

For more information on mold cleanup, visit Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters.

Flood water in your home is a situation that calls for smart action. Take the steps you need to take, and avoid the things that work against you. SERVPRO of Bradley County is here for our customers and community every step of the way 24/7 , and we promise to make it “Like it never even happened.”

How To Get Through A Fire In Your Home

7/8/2020 (Permalink)

What to Do After Suffering From A Catastrophic Fire

People who lose their homes and business to fire damage sometimes are grounded from the shock of having to start over from scratch especially if they lose everything. However, with the right kind of help, such individuals can recover from their losses especially with the assistance of professional commercial fire damage experts who help deal with soot damage, smoke damage and improvement of air quality. 

Having a reliable company take charge of the fire cleanup process can help victims settle and reconcile with their fire loss ordeal faster.

Why work with a reputable commercial fire damage team?

There is only so much a person can do when dealing with a fire in home or they have a serious fire in their business. In fact, most victims are unable to do anything, as they are overwhelmed with emotions and panic of seeing their hard-earned investment going up in flames. The best thing to do amidst this kind of confusion is to stay calm and contact the nearest commercial fire damage expert team. Victims need to understand that professional help comes in handy. This time will take charge of controlling air quality, fixing soot damage, minimizing smoke damage and generally keeping the fire damage under control.

Calling in the team in good time guarantees that the fire loss will be on a small scale. The team of professionals comes in with special tools meaning that the fire cleanup will start on the right note. It does not matter how severe the fire in home is or whether the fire in the business is on a larger scale. A good commercial fire damage expert has a reputation for handling all sizes of fire damages. This coupled with experienced, trained technicians and the latest fire clean up tools guarantees recovery from fire loss.

What to do after a fire

Most victims panic when they consider the effects of a fire loss and fire damage. In the process, they are likely to take action that could endanger their lives following the fire in home or fire in business place. Inasmuch as seeking professional assistance from a commercial fire damage expert is important, there are things that victims ought to do to avoid harming himself or herself, hindering the fire cleanup process or enhancing the damage.

One of the first things to do is to minimize movement in the house to prevent further soot damage when particles spread to upholstery and other other delicate places if you are dealing with fire in business premises.

- Always keep your hand clean and avoid touching furniture and upholstery to contain the smoke damage.

- Prop fridge doors open to improve air quality in the fridge but ensure the electricity is off first.

- Change the HVAC filter after the fire cleanup to enhance air quality.

- Wash houseplants on either sides of the leaves to restore them from smoke damage and soot damage when dealing with fire in home.

- Recovering from fire loss and fire damage is not easy but it can be done.

You need the right team of dedicated commercial fire damage experts who understand that a fire cleanup process involves enhancing air quality, rectifying soot damage, smoke damage and generally ensuring that the fire in home or fire in a business does not leave the victim unable to move on with life. It offers the best support when it’s most needed.

Visit http://www.SERVPRObradleycounty.com for more information on fire damage.

Five Fire Damage Recovery Tips

7/8/2020 (Permalink)

Five Fire Damage Recovery Tips

After a fire in home or fire in business strikes, many people are unsure what to do about the fire damage. The five tips below can serve as a guide for people who have recently suffered fire damage:

1. Don't Turn On Utilities That Have Been Shut Off

Examine the building before moving back in after a fire in home or fire in business. In many cases, the fire department shuts off utilities during a fire. This is for safety reasons. Therefore, never attempt to turn the utilities back on until you have been cleared to do so by the fire department or the utility company. Turning the utilities back on before then could result in further damage to the home.

2. Working Out How To Finance Fire Cleanup

For individuals who have home insurance, fire damage will likely be covered. It's usually very easy to contact an insurance company during an emergency situation. For those without home insurance, financing fire cleanup is a bit more complex. However, there are still ways to finance fire cleanup. Here are some ways to finance fire cleanup without home insurance:

- Get in touch with the Salvation Army. Other religious organizations in your area may be able to provide assistance.
- The American Red Cross may be able to provide assistance under certain circumstances.
- The public health department may be able to provide a certain amount of assistance. Contact the public health department for more detailed advice.
- Municipal and state emergency services may be able to help.

3. Report Important Financial Information

If a credit card was destroyed in the fire or from smoke damage, it's essential to get a replacement right away. To do this, report the damaged credit card to the creditor.

Keep track of receipts for services that are used for repairing the fire damage. This can often be deducted on tax returns. In addition, the insurance company will ask for this information.

It's also essential to report damaged social security and Medicare cards. It is essential to thoroughly take inventory of anything that was lost in the fire. In cases of commercial fire damage, there are likely to be many business records that need to be replaced.

4. Find The Right Company For Restoration

In most regions, there are many fire damage restoration services to choose from. Here are some ways to pick the right company:

- Do an online search for fire damage restoration companies in the area. Then, examine each company's reviews and years of experience.
- Ask the insurance company what fire damage restoration companies in the region are best. They often will be able to provide a full list of what companies are reputable.
- For commercial fire damage, it is essential to find a company that specializes in commercial fire damage.
- Check to see if the company will be able to take steps to reduce the smoke smell.

5. Get To Work On The Smoke Damage

If there is a significant delay before fire damage restoration professionals arrive, it's essential to get to work on the soot damage and smoke smell. As the soot settles, serious soot damage is likely to occur from a fire in home or fire in business. The best way to prevent the soot damage is to remove it quickly. Here are some ways to do this:

- Wash the exterior of the house with a hose.
- Use a HEPA filter to get the tiny particles of soot out of the air. This is a highly effective way to prevent further smoke damage.
- Clean all floors with a vacuum.
- Promptly launder any clothing that was in the home at the time of the fire.
- Use deodorizers to reduce any lingering smoke smell after the damage from a fire in home or fire in business has been repaired. This is often especially important in cases of commercial fire damage. A smoke smell is likely to be quite off putting to customers.

Here is a link where you can learn more about steps to take for the removal soot damage and other forms of smoke damage: http://www.SERVPRObradleycounty.com

What Should I Do If I Have A Flooded Business?

7/7/2020 (Permalink)

What should I do if I have a flooded business?

Flood damage isn't something most businesses want to think about. When you choose your building, you want a place that's in a safe location. You want something affordable. You want something that's in good condition. Chances are you aren't thinking, "Will my property ever require water cleanup?" You aren't thinking, "What if the businesses experiences flood damage?"

Unfortunately, many business owners find themselves asking these very questions when they experience water damage. Water in your building can occur after a period of high rain that leads to a flood which will require drying. Water in your building can also happen if you experience a pipe break. A pipe break may seem like a simple thing, but it can lead to water damage and requires a restoration company to assist in water cleanup.

If you find that you have a flooded business, the first thing to remember is to stay calm. Never panic. A water cleanup crew can help with restoration and drying. Even if you're worried about severe water damage, try not to worry or panic. The right restoration company will help minimize the water damage to the property and will be able to work with you on drying and mitigation.

Next, assess the water damage. Can you determine what has caused the water damage to your property? Did you have a pipe break? Is it possible there was a supply line break? Restoration, water cleanup, and drying will need to be done to repair your business, but it's important that you give the restoration company as much information as possible when you contact them about your flooded business. If the water in your business was caused by external flooding, rather than a supply line break, the way the restoration company proceeds with the water cleanup will be different.

Visit http://SERVPRObradleycounty.com for more information on water damage and restoration. Give us a call at (423) 614-5552. 

SERVPRO Master Service Agreements

7/7/2020 (Permalink)

SERVPRO of Bradley County strives to make sure that your businesses are prepared for anything that happens.

We offer a specialized MSA (Master Service Agreement) to businesses at no cost. These are not contracts, but they do put everything in place to ensure that work can begin as soon as possible after a damage.

Master Service Agreements are customizable to each individual business. When going over the information to be contained within the agreement we will include whatever fits your business model. These agreements are great to put in place for your employees and staff to know what to do in case of an emergency loss. Because business owners are not able to be on site at all times, this document would ensure that everyone would know the protocol during an emergency. These are given as hardcopies to keep on site and also downloaded to our Emergency Ready Plan App so they can be accessed by anyone in your company with the proper permissions.

MSA’s generally include the following:

-Contact information

-FIRE & POLICE Departments

-SECURITY Company

-Water Department

-Electric Company

-IT Department

-Time & Material Pricing

-This includes labor, equipment and material cost

-Insurance Information

-Payment Information

-Contingency Business Information

-SERVPRO of Bradley County Contact Information

Again, these are customizable. The basis behind these is to have one location for pertinent information in case of a damage. Having this information together before a loss happens helps to expedite the remediation process and in turn helps to lessen the extent of the damage. If you have any questions regarding our MSA’s or would like to schedule a time to sit down and put one together for your Cleveland business call our office at (423) 614-5552. 

Stay Safe This Fourth of July

6/23/2020 (Permalink)

Summertime is known for grilling out, soaking up the sunshine, and during the month of July -- fireworks. They bring a flashing light show in the sky that is amazing to watch but requires a lot of safety and precaution. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home. 

In 2017, eight people died and over 12,000 were injured badly enough to require medical treatment after fireworks-related incidents. Of these, 50% of the injuries were to children and young adults under age 20. Over two-thirds (67%) of injuries took place from June 16 to July 16. And while the majority of these incidents were due to amateurs attempting to use professional-grade, homemade or other illegal fireworks or explosives, an estimated 1,200 injuries were from less powerful devices like small firecrackers and sparklers.

SERVPRO of Chattanooga understands that in these current times many public displays of fireworks may be cancelled due to the global pandemic, and safety for the community comes first. Click here to see information about the status of local firework shows. If you chose to use legal fireworks at home, here are some tips and safety precautions for you, your kids, and pets!

For Lighting Fireworks:

  1. Never use fireworks while impaired by drugs or alcohol
  2. Anyone using fireworks or standing nearby should wear protective eyewear
  3. Never hold lighted fireworks in your hands
  4. Never light them indoors
  5. Only use them away from people, houses and flammable material
  6. Never point or throw fireworks at another person
  7. Only light one device at a time and maintain a safe distance after lighting
  8. Never ignite devices in a container
  9. Do not try to re-light or handle malfunctioning fireworks
  10. Soak both spent and unused fireworks in water for a few hours before discarding
  11. Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  12. Never use illegal fireworks

For Kids:

  1. Never allow young children to handle fireworks, glowsticks are a good alternative for them!
  2. Older children should use them only under close adult supervision
  3. If you give your kids sparklers, make sure they keep them outside and away from the face, clothing, and hair. Sparklers can reach 1,800°F (982°C) — hot enough to melt gold.
  4. Don't allow kids to pick up pieces of fireworks after an event. Some may still be ignited and can explode at any time.

For Pets:

  1. Keep your pets inside if you or your neighbors are setting off fireworks.
  2. Keep sparklers, glow sticks, fireworks, charcoal and kabob skewers away from curious pets.
  3. Don’t let pets get near your barbecue grill while it is in use or still hot.
  4. Make sure your pets – cats and dogs alike – have identification tags with up-to-date information. If you have horses, you might consider marking a safety (breakaway) halter with your contact information and leaving it on your horse during this stressful time.
  5. After celebration, check your yard and/or pastures for firework debris

As always, call SERVPRO of Chattanooga at (423) 326-1406 if you have fire damage, water damage, or mold damage

SERVPRO Can Mitigate Commercial Water Damage with Our Advanced Methodologies

4/30/2020 (Permalink)

SERVPRO Can Mitigate Commercial Water Damage with Our Advanced Methodologies

Today, fire damage is much less common thanks to fire sprinklers and other suppression methods and systems. These systems, however, have brought new problems while helping to stop a blaze before it can destroy a business.

Water damage to a Cleveland electronics store may have a painstaking, labor-intensive process ahead of itself. Almost every item in their inventory is going to contain a circuit board and a microprocessor. It's not just HDTVs, and DVD/DVR players; even washers and dryers contain those items today. The Internet of Things means many electronic appliances and features are springing up in our homes and businesses. When it does happen, SERVPRO follows a strict set of rules to ensure further damage does not occur before any property can be restored.

These emergency steps have to be accomplished before any other restoration procedures can take place:
1) Unplug everything, disconnect any backup batteries and remove any internal fuses or breakers.
2) Remove affected items from the soaked environment. If it cannot be removed, our technicians will cover the item to prevent further damage.
3) Extract standing water from the floor and wipe down any excess water or moisture from the affected items.
4) Set up dehumidifiers to help protect the microprocessors. The extent of the water intrusion and moisture content will determine how our SERVPRO technicians grapple with the recovery.  In severe cases, we will set up Low Grain Refrigerant Dehumidifiers that will channel the captured moisture, using conduits and tubing, to the exterior of the structure. We want to stabilize the environment and thus mitigate ongoing water damage. For items that have been moved, we will place the same equipment at the secondary location to help safely dry the affected property.
5) Control the temperature. Electronics have to be kept above the dew point to prevent condensation and corrosion.

Our technicians will explain every procedure as we go and once this initial process is completed, then the store owner can take the next steps to restore his inventory and hopefully his or her business.
The insurance company and specialists, other than us, will certainly be involved in this water damage restoration process.

Restoring property after a disaster is always a long process. When the property is electronic, it can become very difficult as well. SERVPRO of Bradley County provides the training and equipment needed not just to make it simple, but easy to understand as well. Call us today at (423) 614-5552 to get started.

How to Prepare For A Tornado in Cleveland, TN

4/30/2020 (Permalink)

Spring weather brings us warming, balmy days, but it is also a time of unpredictable weather. For this reason, it is good to always be prepared for that chance of severe thunderstorms that lead to the perfect conditions for a tornado touchdown.

In this blog, we are sharing some tips and information on tornadoes that can help keep your family prepared and safe for the worst possible scenario.

What Are Ideal Tornado Conditions?

The United States experiences roughly 1,200 tornadoes every year, resulting from severe thunderstorms, in particular those known as “supercells.”

Prime conditions for a tornado to form are when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped and dropped into a vertical position by the rising air moving up through the thunderclouds.

At first, you will not be able to see the tornado’s signature funnel cloud, but it will become visible as water droplets from the storm’s moist air condense or when it picks up dust and debris as the tornado travels along its path.

A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster storms have been observed. Hail and intense winds of more than 200 mph can accompany tornadoes.

The air masses aloft generally become unstable in the late afternoon during the spring and summer, making it prime time for a tornado to occur. But it is important to remember that they can occur at anytime during the day and anywhere.

What to Do in Case of a Tornado

Have you learned the difference between a tornado watch and a tornado warning? A watch will be issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

In other words, the tornado watch is a way of alerting you to the fact that there are favorable conditions for a tornado to develop, but if a warning has been issued for your area, you should take quick action to find safe shelter—especially if you are in the path of the tornado.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

As you take shelter in your home, use furniture cushions, mattresses or blankets to help keep your head and neck covered and protected. You should also make sure that you have flashlights, a battery-powered weather radio and extra batteries in your selected tornado shelter.

If you are caught out on the road during a tornado, DO NOT try to outrun it because chances are you won’t win. Attempt to seek a safe, sturdy shelter nearby immediately, or if that is not possible, exit your vehicle and lay flat on the ground.

Tornadoes are unforgiving and can wreak absolute havoc in their paths. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO of Bradley County is ready and waiting to jump into action and get cleanup and restoration of your property underway.

Do You Have Mold in Your Cleveland Commercial Building? Cleveland, TN 37311

3/30/2020 (Permalink)

Do You Have Mold in Your Commercial Building in Cleveland, TN?

You've just walked into the back storage room of your commercial building in Cleveland, TN and you find a water leak that has been ongoing for months. There is mold crawling up the walls on either side. Don't panic! SERVPRO of Bradley County is here to help. 

We can address these concerns, by finding out:

  • Where is the source of moisture?
  • What needs to be fixed to stop the moisture from entering the workplace?
  • Are any employees experiencing any health effects from this?

If the answer is “Yes” to the Health Issues question, we immediately refer the caller to an Industrial Hygienist for Indoor Air Quality and Mold testing. We have a few companies that we recommend- one being Southeast Environmental (https://www.southeast-environmental.com/). 

It's important to keep in mind that SERVPRO of Bradley County is able to remediate the mold, but we cannot test the mold. That is why it is so important to hire an Industrial Hygienist. 

An Industrial Hygienist is able to give the business owner more information through 1.) a full site visual inspection, 2.) collection and testing cultured air and surface samples, and 3.) measuring the moisture levels in the building. Their findings and recommendations are included in a report, or protocol, which is given to the customer.

  • The next step is for the commercial customer to send us the protocol.
  • We can then do an assessment at the business site.
  • Only then, can we give a price range, and scope of work, keeping in mind that there may be unknowns.

For more information on our Mold Remediation Process, click here.

For more information on mold in your commercial building, click here.

Give us a call if you've found mold in your commercial building. We are here to help, even for emergency services. Give us a call at (423) 614-5552. 

A Testimonial From One of Our Customers

3/30/2020 (Permalink)

Carey Stegar walked into her living room one Sunday afternoon to find water pouring from the floor above. Her husband was out of town and she was home alone, so she ran upstairs while on the phone with her husband to find the source. As it turns out, the hot water heater in the attic had burst. 

Carey did the right thing and immediately turned the water off and called SERVPRO of Bradley County. We sent a crew to her home an hour later and started mitigating the water damage

Because she knew where her water shut off was and she called us when she did, the damage was minimal and could have been much worse. We sat down with Carey a few weeks ago as she walked us through that day. You can watch her full testimonial here

Carey said it best when she said, "I hope whoever is watching this video does not have to incur that kind of water damage, but if you do- you want SERVPRO on your side." Give us a call at (423) 614-5552. 

SERVPRO of Bradley County Hoarding Services

3/30/2020 (Permalink)

SERVPRO of Bradley County Hoarding Services

A hoarding situation can escalate froma clutter issue, to a health and sanitation issue, to a safety issue fairly quickly if it gets out of hand. In an emergency situation, such as fire, blocked pathways could be disastrous.

Our IICRC certified team at SERVPRO of Bradley County have the training, experience, and equipment to handle hoarding cleanup. In addition, our crews are professional, polite and tactful. 

How we can help:

  • Assess the situation
  • Dispose of Debris
  • Can do an Inventory of items
  • Floor to ceiling Cleaning, Disinfecting and Deodorizing
  • Demolition, if necessary, such as remove affected carpeting, flooring, and drywall
  • We can rent dumpsters and storage containers to have on-site
  • Our Crews wear Personal Protective Equipment (PPE) while at these job sites, to avoid infection

Our focus is on indoor cleanup; not outdoor spaces such as yards and fields.

For information on how to help a loved one with HD, click here.

If you need help with hoarding cleanup, call SERVPRO of Bradley County today at (423) 614-5552. We are “Here to Help!"

A Message On COVID-19 from SERVPRO of Bradley County

3/19/2020 (Permalink)

A Message On COVID-19 from SERVPRO of Bradley County

SERVPRO is always here to help members of our community in times of need. In light of this COVID-19 pandemic, we are still working diligently in our communities to improve quality of life and mitigate emergency issues within the homes and businesses of those affected by disaster. Our crews are working around the clock to make water, mold, and fire disasters “Like it never even happened,” amid the scarcity of services being provided during this time by other companies. SERVPRO of Bradley County understands the needs of our customers and the importance of having an operational business and comfortable home at all times and we are committed to ensuring that both of those things remain a constant in the lives of our customers during these uncertain times. 

Our services include contingencies for times like these and proactive cleaning services for those looking to get ahead of any illnesses and health concerns. While we do not have a way of eradicating the possibility of becoming infected by the Coronavirus, we do have services that can help cut down on the chance of that happening by disinfecting homes, offices, and workplaces.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

If you are interested in learning more about these services, please give us a call and one of our SERVPRO Representatives will be happy to assist you.

Stay safe, wash your hands, and together we will get through this! Give us a call at (423) 614-5552.

3 Actions You Can Take After a Fire in Your Business

3/5/2020 (Permalink)

We know that dealing with the aftermath of a fire at your business can be stressful. Even moderate fire damage requires considerable cleaning, and it is likely you are concerned about the safety of your employees and customers as well. However, there are a few actions you can take before you call in a fire restoration and cleanup service that may kick start the recovery process.


1. Evacuate the Area

After a fire, areas of your business may be unsafe or unstable. Evacuate your employees and customers and move them away from the area. Board up damaged windows and doors to let people know the business is temporarily closed. Your fire restoration service can help you with mitigation services that may help keep everyone safe until cleanup efforts begin.

2. Take Photos of the Damage

Take photos of the damage and avoid touching anything. Focus on areas affected by flames, smoke and water. If flooding from the firefighters’ hoses has occurred, try to take photos from an angle where the depth can be seen if you can do so safely.

3. Leave the Cleaning to Your Restoration Team

It is best to leave the damage as it is so the cleanup technicians can assess it and decide the best way to approach restoration. If you are concerned about any belongings that might have been affected by the fire, ask your techs to keep an eye out for them, but it is a good idea to stay out of the building until it has been properly cleared.

After a fire affects your business, the cleanup process can be a daunting one to face. However, having a plan of action can help you move forward to the fire restoration phase as quickly as possible.

The Fire Damage Restoration Process - What You Should Know

3/2/2020 (Permalink)

After the emergency personnel has extinguished the fire, the fire-damaged home or business is now left in the hands of the person who experienced the fire. Insurance adjusters will make a determination as to what caused the fire loss and determine the amount of fire cleanup, soot damage removal, smoke damage removal, and more. 

After the fire damage is assessed, the homeowner should get in touch with a company who is trained to facilitate fire cleanup. They will estimate the extent of the fire loss and determine what will be needed to restore healthy air quality, and the removal of soot damage and smoke damage. A commercial fire damage or a fire in the business may require a more thorough review such as to assess the lost merchandise from the fire loss.

Homeowners should be certain to avoid areas where the fire damage, soot damage, smoke damage and air quality may affect their breathing or damage skin and personal items even further.

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our fire restoration team can board up missing windows and walls and place tarps on damaged roofs. We then use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Afterwards, we clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Finally, we work to get your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Experts in fire loss will assist the affected party quickly, efficiently, and within a reasonable budget and time constraints, making the service invaluable. Visit https://www.SERVPRObradleycounty.com/fire-repair-process for more information on the fire damage process.

You'll Always Be in Good Hands with SERVPRO of Bradley County

1/31/2020 (Permalink)

Here at SERVPRO of Bradley County, your belongings- whether that be at your commercial or residential property will be taken care of. Our technicians are IICRC certified and receive training in water mitigation, mold remediation, fire restoration, and general cleaning. This allows us to perform at the standards that you deserve.

The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries. Throughout the certification process, our technicians will study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. 

In turn, this training provides our professionals with knowledge and critical thinking skills to understand the best course of action when any type of loss occurs.

Initial Franchise Training

SERVPRO Corporate Training Facility provides new Franchise owners training in Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning, and Mold Mitigation. This is the foundation of the training program designed by SERVPRO. The process is a 15-day hands-on course that provides the owners with valuable information.

Employee Certification Training

The Employee Certification Training is a series of course materials and examination process that SERVPRO Franchise employees complete to receive certification in the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Web-based Training

Technicians and office staff have access to learn and test their knowledge of industry standards and professional quality. These courses often are video presentations as well as support materials that challenge our technicians to be the best they can be for our customers.

At SERVPRO of Bradley County, we encourage personal growth among our staff.  As our company grows and learns, we want our staff to follow suit. This course of action will in turn better our services to our customers. 

Is Your Carpet Really Clean?

1/17/2020 (Permalink)

Do you know what’s in your carpet?

Your carpet is bacteria’s favorite playground. When you come inside your home you expect to leave the outside world outside. Unfortunately, that’s not the case. You track in bacteria and pollen; not to mention the dead skin and dust that accumulates over time. The allergens like pollen and dust can cause respiratory issues and coughing once in the air.  

Then there are the thousands of dead human skin cells, which, when shed, become primary food for dust mites, according to the National Center For Healthy Housing. Carpets can also trap pet hair, which tickles the nose and is just plain gross. So what should you do about all this?

Call SERVPRO, we offer a range of carpet and upholstery cleaning services including: 

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Check out this video of a recent rug cleaning. The difference is outstanding!

Carpet Cleaning Video

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet. We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. Call us at 423-326-1406. We’re available 24/7 and always here to help! 

SERVPROXIDE - What Is It And How Does It Clean Contaminated Water?

1/13/2020 (Permalink)

Many people don't know that SERVPRO corporate employs its own chemist, who formulates and manages the company's own line of cleaning products. This is to ensure that the products we use are safe and friendly to the customers we serve in Cleveland, Bradley County, Hopewell, Charleston, and beyond. SERVPRO of Bradley County regularly uses one of our newer products, SERVPROXIDE, on job sites that have contaminated water or mold. SERVPROXIDE is an EPA-registered, stabilized chlorine dioxide-based disinfectant and sanitizer. 

Because many of the jobs we work on involve contaminated water or sewage, we use this cleaner to eliminate harmful bacteria, viruses, and molds. SERVPROxide effectively removes any remaining contaminants from hard surfaces and sanitizes soft surfaces. It leaves a faint odor that quickly dissipates with air circulation. This product contains a PH level of 8.5-9.5, which means it carries the EPA's lowest toxicity rating and is safe for everyday use. For the cherry on top, the product is a 100% biodegradable surfactant. Among many of the cleaning agents we use, SERVPROXIDE is one of our “go to" products in a long line of specialty products that SERVPRO offers.

8 Actions to Take Before a Mitigation Company Arrives

1/13/2020 (Permalink)

Imagine waking up in the middle of the night, getting out of bed to get a glass of water from the kitchen, and immediately stepping in a puddle of water when you enter the hallway. You can imagine the gasp I let out when that happened to me last year. It was 2 am and I had no idea what to do after a water pipe had burst. Luckily, I knew who to call. The severity of damage escalates the longer the water sits and the contents stay wet, so time is of the essence in the aftermath of water damage. Here are 8 actions you can take before a mitigation company arrives:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.
  6. Remove colored rugs from wet carpeting.
  7. Remove art objects to a safe, dry place.
  8. Gather loose items from floors.

If you find yourself in a puddle of water at 2 am, we are always Here to Help. Call us at (423) 614-5552.

What Kind of Storms and When They Occur in Cleveland TN

1/10/2020 (Permalink)

In Cleveland, the summers are hot and muggy; the winters are short, very cold, and wet; and it is partly cloudy year round. Over the course of the year, the temperature typically varies from 32°F to 88°F and is rarely below 19°F or above 94°F.

Based on the tourism score, the best times of year to visit Cleveland for warm-weather activities are from mid May to late June and from early August to early October.

The most rainfall during the past year occurred in November with an average of 4.8 inches. When lots of rain occurs flooding or leaks may become prevalent. Those conditions paired with freezing temperatures that winter brings can cause pipes to burst.  This means that when rain storms occur be on the lookout where water is puddling up and make sure all openings to the outside are sealed. 

Snowfall occurs usually December-March, alongside the tips for rainfall additionally during cold temperatures make sure all heaters and heating accessories are being turned off when not under supervision. 

For the wind season Cleveland Tennessee,  The windier part of the year lasts for 6.6 months, from October 25 to May 12, with average wind speeds of more than 4.3 miles per hour. The windiest day of the year is February 26, with an average hourly wind speed of 5.4 miles per hour. The calmer time of year lasts for 5.4 months, from May 12 to October 25. The calmest day of the year is July 31, with an average hourly wind speed of 3.2 miles per hour.

Even though different weather happens at different times of the year, SERVPRO is always here to help!  If a loss occurs we are available 24/7 at 4233261406. We promise to make it like your loss never happened! 

A Look Into Our In-Facility Storage Vaults

11/15/2019 (Permalink)

What most people don't consider when thinking about a fire or water loss is where their things go to be stored before and during the cleaning process. Here at SERVPRO of Bradley County, we have in-facility storage. This means that when your contents leave your home, they are brought here to be securely housed in the vaults in our climate-controlled storage facility.

The 10x10 vaults are used to physically store the contents. When it is time to clean the affected contents, they are removed from the vaults, cleaned thoroughly by one of our textile professionals, and then placed in a new vault with a label stating they have been cleaned and which of our technicians did the cleaning. When all of your contents have been cleaned, they are then transported back to your property to be reorganized into your home.

Rather than being in a self storage facility where it is susceptible to mold growth, theft, and overall deterioration, your contents are safe and secure in our in-house storage facility while your home is being restored. We understand first-hand the panic and confusion when you have to move your contents out of your home after a fire or water loss. You can rest assured that our trained staff will take care of your belongings like it’s their own. 

Check out this link to see a walkthrough of our Ooltewah facility:

https://my.matterport.com/show/?m=2qf3oWhBSht

Clogged Gutters And Downspouts Can Cause Water Damage

9/9/2019 (Permalink)

When is the last time that you unclogged your gutters? This may not be something that you think about often, but it is essential to the drainage of your roof. Leaves and yard debris can often get caught in the drainage system and cause plugs and clogs, which lead to downspouts backing up and not draining properly. So, how do you know if your gutters/downspouts are clogged? If you notice water pooling around certain areas, this is a telltale sign that there is a clog somewhere. If you leave your gutters clogged for too long, it can water damage inside the house.

1. Overflowing gutters can spill down the exterior of the wall. Siding is designed to resist rainfall and splashing, but it is not designed to undertake a continuous flow of water. Water seepage behind the siding penetrates exterior wood sheathing and makes its way into the inside of wall spaces in the house. Water from clogged gutters may deteriorate sheathing and saturate wallboard. What have we learned from sitting water for long periods of time? Mold! Mold is bound to grow in these types of conditions. 

2. Overflowing gutters also saturate the ground below it. If you have a basement, this was can seep into the basement walls. I have seen this first hand in my own basement. Even if you do not have a basement, the water forms pools and makes it more likely that water will penetrate cracks and pores in the concrete and foundation. 

3. Clogged gutters are filled with leaves, dirt, and debris, making it very heavy when it contains water. If it gets too heavy, the weight can loosen or damage the roof. This can allow water flowing off the roof to enter the attic and drip down into living spaces. It can also saturate attic insulation, destroying its insulating effectiveness as well as triggering toxic mold growth in the attic.

If you do find that there is water in your basement or crawlspace, whether it is from flooding, clogged gutters, or a pipe bursting,  that be from a backed up downspout or a pipe break, SERVPRO of Bradley County is Here To Help 24/7, 365. 

SERVPRO of Bradley County Storm Team

9/3/2019 (Permalink)

SERVPRO of Bradley County's Disaster Recovery Team is dedicated to helping customers who have experienced tornado, hurricane, blizzard or flood damage. Much like our local production teams, the storm team is available 24 hours a day and 365 days a year, always prepared for the unpredictable. We are getting our crews ready to head to Florida after Hurricane Dorian makes its way through. 

According to the SERVPRO corporate website, "The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster." We are proud to participate on this team!

To be invited to participate on a Storm Team, a franchise has to be in compliance of all corporate Storm Team requirements and then accept the invitation when a storm event requires our services. When a loss occurs, whether it is a hurricane, flood, or tornado, we send a commercial Production Manager (or two) with a production crew with trucks full of appropriate equipment. The Production Managers ensure that there is seamless communication and timely mitigation during the chaos of the loss. 

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. We are proud to be a part of this team and help our community during the most devastating times. 

Fire Damage in Bradley County

8/21/2019 (Permalink)

Have you had fire damage to your residence or business? Did it leave you with a big mess that you can not handle, like the resulting water damage and soot damage? Water damage can come from flood damage or a fire, or both. Fires, while they are being put out, will cause not only fire damage but water damage as well from melted pipes and firefighters' efforts. 

Professional help is needed to restore the residence or business to its previous condition. Returning to the issue of a fire, once a fire is put out, there is generally water damage to add to the damage from the fire.

There is a SERVPRO in Cleveland, TN, that is there when you need it. Bradley County, TN has had its own SERVPRO franchise for years, and we pride ourselves in being there when needed. SERVPRO has been handling fire damage and smoke damage nationwide for years. It is our specialty. We are the vendor of choice for a number of insurance companies, and we have the capacity to be first on the scene to clean up after any fire or other disaster.

SERVPRO is a professional company that can deal with these natural and unnatural elements in Bradley County. We have some extreme weather from time to time, but sometimes, we're not prepared for the damage that can occur from a fire or other man-made disaster. These man-made disasters can occur at just about any time, and most often when you least expect it. That's why we pride ourselves in being just a phone call away to survey and deal with soot and soot damage after a fire.

In Bradley County, there are other teams that do fire cleanup, but SERVPRO is the number one recommended service in Cleveland, Tennessee dealing with smoke and other quality issues. We are the experts in fire cleanup, and deal with smoke and other type of quality issues as well. After a fire, furnishings need to be replaced, building damage needs to be deal with, and many other aspects of the problems encountered need to be addressed.

If you or someone you know has a problem with mold, structural damage, damage from fire, smoke, water, or other disaster, please give us a call. We will be happy to help you. Call us; you will be glad you did. Visit http://www.SERVPRObradleycounty.com for more information on fire damage.

Reasons Why You Should Call A Professional After Storm Damage

8/15/2019 (Permalink)

Whether the cause of the water damage in the home is from a natural disaster or wear and tear, it is always recommended that you get proper assistance from professional flood cleanup and restoration companies. The benefits of contracting a professional mitigation and restoration company include: 

• They respond quickly to your flood or other case and make sure that they have done water cleanup, drying and fixed the damage before the structural integrity of the home is completely compromised.

• They will have the right equipment to handle the water cleanup, the drying, and the restoration so that the flooded home can look as good as it did before any of the water in the business damage occurred.

• They will offer you excellent results at very affordable costs, as opposed to cheap DIY projects that could cause massive losses and even loss of the entire building in the future.

• They will ensure that after water cleanup, drying and restoration, any plumbing issues like pipe breaks and supply line breaks are repaired after a case of water in the business or flooded home as mitigation against future recurrence of the same problem.

It is therefore advisable to make sure that a professional restoration company handles your case of flood damage, water in the home or water in the business, drying and restoration to preserve your home.

Visit http://SERVPRObradleycounty.com for more information on storm damage. 

5 Steps in Professional Water Damage Restoration

8/12/2019 (Permalink)

Water damage can occur with no warning, leaving behind an expensive and disruptive mess. While flooding is often associated with weather, it also occurs because of a pipe break, supply line break, fire sprinklers, and sewage leaks. A flooded home not only endures the stress but also have to deal with water damage to property.

The first thing when you encounter water in home or water in business is to open up all the windows to ensure adequate ventilation. Even water from a pipe break or supply line break can facilitate the development of mold and fungus that destroys wood.

Flood damage repair is a complex task that requires a variety of techniques and equipment provided by a professional restoration company. Depending on the degree of water damage, various steps are involved in mitigating the damages. The flood restoration process follows the following steps. In the case of a pipe break or a supply line break, the first step is to fix the break to mitigate continued water inflow.

1. Loss evaluation and categorization

Loss assessment is necessary for flood damage restoration. The evaluation has to provide correct data to enable appropriate water cleanup response. The process involves identifying the source of the damage, documentation of the damage and providing accurate estimates for the flood restoration. The experts then categorize the damage based on the degree of contamination of the water.

2. Floodwater removal

The initial step in water damage restoration is to remove the water. Water cleanup companies have a variety of equipment to handle every scene. Usually, they use a portable submersible water pump pumps to pump out water in business or water in home. The pumps have a high threshold and can dry out a flooded home in a short time. This is important to mitigate water damage.

The flood mitigation experts use sensor equipment to establish the amount and extent of moisture in a flooded home. A restoration company can use the infrared sensor, which gives accurate reading while damage mitigation technicians take high-quality digital pictures and evaluate the extent of the damage. This step is necessary to determine the degree of flood damage and the mitigation measures against mold growth.

3. Water Drying

Because any residual water can cause mold growth, it is important to dry a flooded home completely. As mitigation against mold, the flood experts use various methods to dry water depending on the severity of the situation.

4. Mold Inspection and Removal

If not adequately addressed, residual water can encourage mold damage. Flood mitigation professionals use special detergents to sterilize the area. The compounds create an unfavorable environment that deters mold growth. A flooded home can also develop some odors. The experts use special deodorants and encourage ventilation to eliminate the lingering odor and airborne contaminants.

5. Monitoring and Completion

Monitoring the restoration process is important to achieve the best results. The flood mitigation experts are always proactive in the monitoring process. They ensure the drying machines is set up appropriately and working correctly. The restoration company will take the necessary steps if anything fails during the process. The process of flood damage restoration is considered complete only when the humidity or moisture and temperature are restored to industry standard. Once complete, the equipment can be removed.

Each water cleanup, whether in home or in a business, is unique and needs a proper analysis of the situation. Our professionals know how to apply the appropriate equipment and methods for removing water as fast as possible. Visit http://www.SERVPRObradleycounty.com for more information on water damage.

The Different Types of Weather Alerts

7/25/2019 (Permalink)

You have likely received storm alerts before, but are you fully aware of what each alert means? In order to take proper precaution in the event of a thunderstorm, tornado, or hurricane, it is important to understand what each alert means and how to remain safe during the events. 

Flash Flood Warning is issued by the United States National Weather Service when a flash flood is imminent or occurring in the warned area. A flash flood is a sudden, violent flood after a heavy rain, or occasionally after a dam break. Rainfall intensity and duration, topography, soil conditions, and ground cover contribute to flash flooding. A Flash Flood Watch is issues when a flash flood occurs. 

In the event of a severe storm, there are multiple alerts the National Weather Service may issue. A Dense Fog Advisory alert communicates that for two or more hours, fog will cover a large area with visibility reduced to ¼ mile or less. Fog may sound harmless, but it often arrives in thick layers, making it very difficult for drivers. In fact, fog was the cause of a devastating 99-car pile up in Bradley County in 1990. You should take the warnings very seriously.  

Severe Thunderstorm Watch is issued when there is a possibility of high winds combined with thunderstorms or hail at least an inch in diameter. Once these conditions are present or imminent the alert will move to a Severe Thunderstorm Warning. It is important to remember the difference between the two, as a thunderstorm watch serves as a warning to secure items around your home and seek shelter. 

Tornado Watch is intended to prepare yourself, your family, and your belongings because tornadoes are possible in and near the watch area. Be ready to act quickly if a warning is issued or you suspect a tornado is approaching. A Tornado Warning means totake action immediately. In the event that a warning is issues, a tornado has been sighted or indicated by weather radar. There is imminent danger to life and property, and you must move to an interior room on the lowest floor of a sturdy building. 

Normally, a watch will indicate that a weather condition is possible, while a warning indicates that said weather condition is occurring or is imminent. Knowing this differentiation makes other weather alerts clearer as well.

These advance warnings provide time to prepare for weather events. Be aware of the signs and seek shelter when it is needed. As always, we are Here to Help in the event of a loss. Our storm team travels across the U.S to assist those who have lost their homes in natural disasters. 

Why Should Soot Be Cleaned By A Professional?

7/19/2019 (Permalink)

Soot is the result of incomplete burning materials and can be heavily contaminated and dangerous to someone without the proper disposal knowledge. After a fire, soot spreads and settles on almost all of the surface area, depending on the circumstance. Soot is a fine particle, allowing it to settle deep within porous surfaces and travel through the air. Smoke and soot also leave a distinct, strong smell. Imagine the smell of your clothes and hair after you leave a bonfire, but much more potent. If you have ever been in a recently burned home, you know that it is often difficult to breathe. Sometimes, you are able to see the particles floating in front of you.

Smoke Damage Can Create Long Term Issues

If you attempt to clean the smoke damage yourself or leave it unattended for weeks, it may settle in and cause significant discoloration and deterioration to your furniture, walls, and HVAC system. 

Health Concerns

As mentioned before, fine soot particles can travel through the air and make their way into the home ventilation system. If the HVAC system is not properly evaluated and cleaned, these particles can blow throughout the house. As a result, the air quality of the home will be negatively impacted and can cause a flare up of asthma, allergies, and other respiratory issues.

Without professional equipment designed to neutralize odors completely, it’ll be difficult to fully rid your home or business of smoke damage. Whether the fire engulfed the entire property or only a small section, it’s important to have a certified technician evaluate the property. SERVPRO of Bradley County is a full-service fire and water restoration company, in addition to mold remediation and biohazard cleanup. We also provide content clean-up and restoration, as well as a reconstruction division. We can make fire damage look "Like it never even happened."

Quick Mitigation Leads to Quick Restoration to Your Cleveland Business

7/12/2019 (Permalink)

Quick Mitigation Leads to Quick Restoration 

Water damage always seems to occur at the worst possible times. Maybe you're out of town when a pipe bursts in your business, or maybe your toilet overflowed in the middle of the night when nobody was in the building. Regardless of the time, place, or situation, SERVPRO of Bradley County is here to help. Reach out to a mitigation and restoration company to schedule water cleanup for your water damage in your business. The sooner you start with the restoration and mitigation, the sooner you can avoid future flood damage to your property. Mitigation will help prevent water damage from occurring again, but you need to get started on this right away. If you experience a supply line break or a pipe break, contact a professional immediately who can work with you to repair your business.

Make sure you follow the professional's advice exactly. If repair personnel recommend a specific treatment for the supply line break, you need to follow their advice. This will help minimize damage to your business in the future. Many building owners and managers are nervous about dealing with flooding and water damage, so they simply try to avoid facing the issue. This can lead to other problems, which makes it even more imperative that you face these issues head on.

The truth is that no matter how much you plan for flood or water damage, you can never be completely prepared. Maybe your area experiences a higher level of rain than usual or a surprise tropical storm. Perhaps your pipes freeze in the winter and burst, leading to internal flooding. The most important and valuable thing you can do is to face the issue head-on when it occurs. Don't let water damage destroy your family's business or your business. Instead, talk to a company that can help guide you through the process of restoring your business to its original beauty. This could include drying, roof repair, and even siding repair. Appropriate repairs will help minimize future damage to your business and will make you feel safe and content in your commercial building. 

Visit https://www.SERVPRObradleycounty.com/ for more information on water damage restoration. 

Fire Prevention and Safety Tips for Businesses

6/21/2019 (Permalink)

Your success shows through the hard work you put into increasing your business to keep the doors open. The unforeseen challenges of life keep you on your toes and remind you there are always going to be things out of your control. You can, however, protect yourself and your business from any unforeseen hazards like fires.An unexpected fire can cause huge financial liabilities for all size business owners. First of all, a fire usually can cause you to close up shop for an undetermined amount of time, which can prevent you from conducting business and making money. You can also find yourself being charged with a great deal of liability claims from employees and customers. Here are some tips to protect your business from fire damage:


Fire Extinguishers and Business Safety
One way to protect yourself, your employees, and your business from fire is to have proper fire extinguishers handy on the premises. Fire extinguishers can help you eliminate a small fire from spreading into a fire that is out of your control.


When you purchase fire extinguishers, you need to be sure to purchase the proper class extinguisher for each form of fire hazard. The following list will help you purchase the class of extinguisher that is right for your business:


Class A- Regular Combustibles
Class B- Flammable Liquids
Class C- Electrical Equipment
Class D- Combustible Metals


Once you buy all the necessary extinguishers, perform a training session with all employees on the proper use of the extinguisher and how to check if it is charged. Place them in a highly visible area for quick and easy access. The most common place for extinguishers are break rooms and kitchens.


Smoke Detectors and Fire Alarms
The best protection from a fire is early detection. Smoke detectors provide the early warning you need to stop a fire in its tracks. Be sure to change the batteries every three months and test them every month. Place one smoke detector in every room and fire alarms on every floor. Like everything else in the world, smoke detectors have a life expectancy. Replace your smoke detectors every ten years. If you are unaware of the age of your detectors, replace them. The amount you spend on new detectors is nothing compared to the alternative.


Overhead Sprinklers Prevent Fire Damage
One important tool for putting out a fire is water. Overhead sprinklers can douse a fire as soon as they detect it. If you have equipment and paper that is sensitive to water, simply have them installed in the areas that are prone to fire outbreaks.


Your business is your livelihood. You do not want to loose it to a fire. Taking the proper precautions can save you a lot of time, effort and money in the long run. Use these tips to help you take preventive measures to protect your business.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

How to Check for Hidden Water Damage- Bradley County

6/21/2019 (Permalink)

Most water damage looks like wet floors or water dripping from the ceiling, but some water damage is harder to spot. Here are a few signs that you can check for to see if there may be unnoticed water damage:

Check under the floors:

Check your floors for any warping, buckling, or discoloration. Water may not be pooling on top of the flooring, but it could be affecting the subfloor. These can be signs of the presence of water or excess moisture between the flooring and the subfloor, or possibly in the subfloor.

Check behind the walls:

A few indicators that water may be behind your walls are discoloration, staining, and peeling/bubbly paint. If the water damage is significant, you might be able to touch the walls to see if they are buckling and soft. These signs may be from a small water leak over time that has affected the drywall. Even if the drywall does not feel wet, there could be unseen moisture behind it. 

Check unlikely locations: 

Be sure to use these techniques to check the basement, attic, and crawlspace. These are places that water damage can occur unbeknownst to the homeowner. After a certain amount of time, mold will grow in these water-damaged, warm, damp places.  

If you smell musty odor or if you can see any mold growth, these are also clear indicators that there may be water or moisture where it shouldn’t be.

If you do suspect unseen water damage in your home, our staff has the knowledge and equipment to identify and mitigate the damage. Give us a call at (423) 614-5552.

SERVPRO of Bradley County Cleans Up Fire & Water Damage at Cleveland Commercial Property

6/19/2019 (Permalink)

This is the before photo of the fire damaged room. Check out our Instagram page to see the after photo! (@SERVPRObradleycounty)

A few months ago, our team received a call that a commercial property had a fire that was contained in one room, however, a sprinkler malfunction caused them to spray water in surrounding rooms and hallways, causing water damage throughout the building. We first arrived on scene to assess the fire damage contained in the single room. We found that there was heavy smoke damage to the room and contents inside that room that would need to be packed out and transferred to our office for cleaning.

Additionally, we would need to remove the flooring and affected drywall in order bring in air movers and dehumidifiers to clean up the water-damaged areas. Our team worked hard to get the water and fire damaged building back to new in a matter of 6 days.

We understand the importance to getting your business back up and running after a loss. Our SERVPRO of Bradley County team is equipped with the facility, tools, and trained staff to do just that. Give us a call at (423) 614-5552!

5 Tips to Help You Handle a Water Loss Efficiently

6/19/2019 (Permalink)

Most people are under the misconception that water damage can only arise from floods. What people don't understand is that even an inch of water from your leaky faucets can lead to costly secondary damages. Water loss happens to almost every homestead at one point in time.

As a homeowner, it is important to be prepared to handle water loss and damage mitigation. While there is only so much you can do to prevent water or flood damage, you can plan on how to react fast and prevent further damage. Here are 5 tips that will go a long way in helping you handle a water loss efficiently:

1. Identify and Stop Water Flow

The first thing you need to do in case of a water loss is to identify the source of water. In most cases, the water will be coming from a leaky faucet or burst pipe. Try to stop the flow of water by shutting the pipes off. If you are sure that the problem is with your plumbing yet you cannot identify where the real problem lies, then shutting off your water main line is the best action to take. Leave the main line off until your professional has identified the cause of water loss and repaired the faulty areas.

2. Contact Your Plumbing Professional

After you are sure that water is no longer flowing, you need to contact you plumber. A professional plumber is equipped to diagnose the real issue and conduct the repairs expertly. While sometimes a DIY job may be fine, some severe cases will need special equipment to repair. One of the main benefits of contacting a plumber is that they save you a lot of time and energy. They are able to repair problematic areas promptly and correctly.

3. Contact a Water Restoration Company

Whether you are dealing with water in a business or your home, you need to involve a water cleanup company early. It might seem easy to clean the water in home or business by yourself, but a professional is likely to touch every corner and have some strategies to mitigate further flood loss, including the growth of mold. 

4. Switch Your Power Off From the Main Switch

As you do so, ensure that you are not standing in a pool of water. Also ensure that your hands are properly dried before you handle the switch. After that has been done, unplug any electrical appliances and lift them to a higher ground so that water doesn't reach them.

5. Try to Salvage Items

If you have any items that might be reached by the water in business, then it is time to get them to a safe area. Damage mitigation is the main goal here so you need not wait for water to reach unaffected items. For those that are already wet, drying them is the best you can do. Get them outside or if it's raining, place them in an area that has a lot of air movement. Our team will take care of your water-damaged contents when we arrive. 

Visit http://www.SERVPRObradleycounty.com for more information on water damage and the cleanup process.

Storm Damage for Beginners: What You Need to Know

6/14/2019 (Permalink)

Facing storm damage can be an overwhelming experience. No one wants to consider the possibility that their home might experience water damage, hail damage, or even ice damage. Unfortunately, many homeowners will experience hurricane damage, water damage, or hail damage that will require storm remediation. A home restoration or water restoration company can perform storm remediation. SERVPRO of Bradley County has a storm team dedicated to assist those that need home repair following a particularly bad storm that leads to ice damage, hail damage, water damage, and wind damage. 

Flood water can also happen due to frozen pipes in your home. Frozen pipes typically occur during the cold winter months. Frozen pipes may be something you don't even notice until they burst and you find ground water in your home. If you suspect frozen pipes have burst, make sure you get a water restoration company out as quickly as possible to use a flood pump and repair your frozen pipes.

Unfortunately, flooding is one of the most challenging problems since it requires a flood pump. A flood pump is something your professional remediation expert can help you with. Whether you experience river flooding or ordinary flooding, ground water should be avoided and a flood pump can help. A flood pump will remove standing ground water in your home as a result of river flooding or flooding caused by other factors.

Remember that flooding can occur for a variety of reasons and can even be caused by hurricane damage. Hurricane damage can lead to broken windows that enable flood water to get in your home. Flood water can be treated by a professional who will help you to restore your house. Click here for more information on storm damage restoration. 

Can Lightning Cause a House Fire?

5/30/2019 (Permalink)

We've discussed safety precautions to take in the summer months like grilling, which we’ve talked about here, but have you considered that your home could be struck by lightning during those summer storms and cause a fire? It is rare- but it happens, and you should be prepared if it does. 

If you suspect that your home has been struck by lightning, we recommend calling the fire department to complete a full inspection of your home. The most common place for a fire to ignite is in the attic, when a lighting bolt comes through the roof or top of the house. However, the heat from the electricity of a lightning bolt can run through the walls inside your plumbing or wiring and could start a fire as well. You may notice it immediately, or it may burn slowly inside the walls without your realizing it for some time. 

One way to prevent your home from being struck by lightning and causing a fire is to install a lightning protection system on the roof of your home. These protection systems are long rods along your roof that are connected to copper wires running into the ground beside your home. They help disperse the lightning away from your home to prevent causing a fire. 

You may think it will never happen to you, but I have been in a house that was struck by lightning. It is not as rare as you may think! We are always Here to Help in the event that your home is struck by lightning and causes fire damage. Call us today at (423) 614-5552. 

10 Tips for a Safe Summer Barbecue: The Do's and Dont's of Grilling

5/23/2019 (Permalink)

Practice grilling safety this summer season!

Summer is finally here! While the warm weather welcomes pool days, bonfires, and cookouts, it’s always important to keep in mind the safety hazards of your favorite summer activities. I would like to point out one in particular- grilling. It doesn’t seem dangerous, right? However, it is estimated that every year, 7,000 Americans are injured while using backyard barbecue grills, usually due to the fact that the equipment was used incorrectly. 

Do:

1. Keep your grill away from your home, garage or carport, deck railings or overhanging trees and branches at all times. These factors play a huge part in accidental fires, and you may not be aware of the safety hazards that they present. This applies to both charcoal and gas grills. Also, make sure your grill is always on stable, level ground. 

2. Check for gas leaks. Test your grill for a gas leak before every use with a 50/50 solution of dish soap and water. Rub the solution on the hoses and connections then turn the gas on with the grill lid open. If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.

3. Clean your grill regularly. As you probably know, grease is a major source of fires in the home. Be sure to clean your grill thoroughly after every use to remove grease, food, and other buildup that could cause a fire.

4. Keep lighter fluids capped and a safe distance away from the grill. If you are using a charcoal grill, use only charcoal starter fluid and never add charcoal fluid or any other flammable liquids directly to the fire. Additionally, turn off your propane tank first before turning off the knob on your grill when you are finished cooking.

5. Purchase long handed utensils like forks and tongs to help you cook meat. Long handed utensils can help you avoid splatters and burns when you are grilling. Avoid using all metal, as metal heats up quickly which can burn your hands.

6. Keep a fire extinguisher within a couple steps of your grill and know how to use it. In addition to the fire extinguisher, keep a spray bottle of water handy. That way, if you have a minor flare-up you can spray it with the water to instantly calm it.

Don't:

7. Turn on the gas while your grill lid is closed. Turn the gas on while your grill lid is closed causes gas to build up inside your grill, and when you do light it and open it, it can create a huge fireball explosion.

8. Leave a grill unattended. Stay near your grill at all times while it is on. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.

9. Overload your grill with food. If too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire. Also, don’t try to ignite your grill immediately if it is not starting. Wait at least 5 minutes for the gas to dissipate before trying to start your grill again.

10. Use a grill indoors. Even small grills are not safe to operate indoors. Not only is it a fire hazard, but grills also release carbon monoxide, the deadly colorless, odorless gas. Carbon monoxide can be deadly if it is not vented in fresh air.

We hope you have a fun-filled summer! As always, we are Here to Help when you need us. Call us anytime at (423) 614-5552.  

Testimonial for a Commercial Water Damage

5/23/2019 (Permalink)

In 2018, we received a call from a local roofing company who was in the middle of re-roofing a school. They had tarped the roof after a day’s work and planned to come back to finish the job two days later. That night, we had a storm come in with heavy rains and strong wind. The wind had pulled the tarp up and water leaked through the holes in the roof, ultimately flooding the top floor of the school. The roofing company immediately called SERVPRO of Bradley County when they were aware of the situation. We were able to get to the school that day and begin restoration services. We had all hands on deck to ensure that this school would be able to stay open for their students. We were able to clean up and dry out all the water damage within a week. The roofing company commented on our response time and efficiency, saying “They were very good at sorting everything- drying what they could dry. It helped save costs as well. The maps that they provide are very well written to where anyone that doesn’t understand what’s going on can see where the problem areas are. You always have someone on site to answer questions.” He goes on to say, “After seeing the response time with you all, we know that when we run into an issue, we will call you. We looked really good because of the response time that you guys had.” We’re thankful for our loyal customers and the opportunity to help those who need us everyday!

Three Main Classifications of Floodwaters: What You Need to Know

4/23/2019 (Permalink)

Storm water comes in various categories

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water. 
 
Clean Water 
 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray. 
 
Gray Water 
 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance. 
 
Black Water 
 
The most dangerous and damaging type of water is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage. 

If you have experienced storm damage in your home or business, call the storm remediation experts at (423) 614-5552.

Health Hazards Associated with Water Damage in Your Business

4/23/2019 (Permalink)

Health hazards caused by water damage to buildings in Bradley County can escalate quickly. Within just a few minutes, the water can seep into other areas increasing damages and costs for insurance claims. Items like drywall, wood, furnishings, carpet, and precious antiques will warp, swell and eventually split.

Quick Action is Essential

Hiring a water damage restoration company like SERVPRO of Bradley County as soon possible is essential to saving as many items in the building as possible. Once furnishings begins to swell and warp, it will be more difficult to save the items. Carpets absorb water like a sponge and require immediate attention. As the drywall begins to soak up water, more walls will need to be replaced. Once the drywall is wet, the building structure could become affected by mold, and a musty smell will be noticeable in the air. The longer the water sits, the more contaminants will be found in the water and the building.

Appearance of Mold and Fungi

If the water damaged building is not treated quickly, within days, fungi could begin to appear and develop a musty odor. When water is present, the relative humidity will also rise which creates additional moisture in the air. This excess moisture can damage desks, furniture, electronics, and even appliances. The conducive condition for mold proliferation increases as the moisture level rises. Also, people who have respiratory issues could become increasingly ill.

Black Water Contamination

Black water is raw sewage or converted gray water that has been standing within the building or pipes for days or up to a week.

Once water has been in an area for this length of time, mold spores have developed into fungi and mold. This growth will affect paper coverings, dry wall, books, paper and building materials. Quick action is required to stem the water damage to business data. Discoloration can also occur when water affects the chemicals in furnishings and other materials. The longer the water remains in the building, the more items will need to be discarded and replaced. Consider SERVPRO as the immediate response team to get your business back up and functioning. 

Commercial Building Restoration Services

We are available 24 hours a day to get your Bradley County business back up and running. Call (423) 614-5552 if you experience water damage in your business. 

Walking You Through a Water Loss- Cleveland, TN

3/29/2019 (Permalink)

The Hiawassee River runs right to the north of the town and empties right into the Tennessee River just a few short miles northwest of Cleveland. When heavy rains and flooding occur, the residents of Bradley County must deal with the floods and sewer backups. Nonetheless, residents of Cleveland have to be prepared for flooding and high water periods in their town and neighborhoods. So, how do you prepare for a flood?

The number one priority when a flood occurs is to save the lives; the health of the occupants and the property is secondary. The most difficult time during a flood is when water invades the interior of the home. Flood water contains all kinds of harmful substances like raw sewage, pesticides, fertilizers, mold, bacteria, petroleum products, and physical items such as sharp objects like nails and razor blades. Another possible hazard with standing water is the possibility of the water might be covering a live electrical outlet, and if anyone touches the water or walks into it, they could be electrocuted. If flood water starts entering your home, you should evacuate immediately.

The Healing and Reconstruction Process

Once the water of the flood has gone down to the point that the structure can be entered, the first order of business is to get the water out of the house, if there is still standing water. Water cleanup is usually done with high-speed pumps and it can be accomplished very quickly in most instances. Water damage and flood damage can be just as devastating as fire or wind damage, but the longer the water is in a home or business, the damage increases; which is why it is important to dry the contents as soon as possible. 

Drying Your Contents


The next step in the process is getting your home and contents dry and sanitized. Our SERVPRO Professionals use large air movers and dehumidifiers in the areas that have been affected. Over time, about three or four days, the air movement will dry most of the area.

While most of the surface areas will get dry, some of the items that soak up water will not get dry. These are contents that absorb water such as couches, pillows, cushions, drapery, carpeting, pads, pictures, papers and things that are going to hold water no matter what. If some of these items are salvageable, we will bring them to our facility to be professionally cleaned, dried, and restored. 

Reconstruction and Restoration


Now that the water in the home has been removed and the areas dried and cleaned up, reconstruction can begin. New walls, electrical panels, and sockets can be installed. New flooring can be placed along with new carpeting, paneling, fixtures, doors, and molding.

Currently, the city and the county is involved with the Army Corps of Engineers to determine what can be done to alleviate some of the stress that the constant flooding creates. Some of the solutions include the creation of retention ponds, bridge work, and overflow routes that would push water to other places than into the city.

With the planning in place, more solutions can be uncovered that will be both affordable for the community and workable for the diversion of the waters of the Tennessee and Hiawassee Rivers.

For more information on Water Damage Restoration visit http://www.SERVPRObradleycounty.com/

Why We Must Contain the Mold Then Decontaminate It

3/15/2019 (Permalink)

SERVPRO Contains the Mold then Decontaminates

When you are dealing with any mold damage, there are particular steps and precautions that need to be taken. We at SERVPRO understand this, and we have the experience and knowledge to provide you with the thorough and safe remediation that you would expect from any professional.

Mold is dangerous and can cause adverse health effects if it is not taken care of right away. That is why if you have mold damage in Cleveland of any kind, you should contact our technicians at SERVPRO right away so we can come out and assess the damage, create a plan of remediation and take care of the issue. Below is a list of some of the major steps that are needed in the process of mold remediation. Other steps might be needed, but above all else, safety takes priority over all over procedures, and we pride ourselves in following all safety regulations.

Establishing Containment
Our professionals will first work to contain the mold to make sure it does not spread to areas which are uncontaminated and to protect you and your family. We will be careful not to introduce airflow to areas that are uncontained to avoid spreading contamination to other regions. Building containment can include the following:  

  • Installing sheets of plastic for containment barriers.
  • Making a negative air pressure in the contaminated area.
  • Sealing HVAC vents to stop contamination of the duct system.
  • Establishing rooms that are clean and decontamination rooms for entering, leaving and decontaminating materials and equipment.

Removing Mold Contamination
The process for removing mold depends on the kind of surface the mold is on. Materials that are nonporous can usually be cleaned. However, visible mold growth will many times need to be taken out of the home and discarded.

  •  We will remove porous materials that are extensively contaminated by mold, active mold growth on porous materials, like carpeting, fabrics, drywall, and insulation is removed by getting rid of the material itself.
  • We will get rid of mold from nonporous materials by cleaning. These materials include metals, glass, plastics and the like. Mold can be removed by HEPA vacuuming when we are dealing with a dry surface or by wiping with a damp cloth and detergent solution if it is growing in a layer of soils.
  • Materials will be HEPA vacuumed first to remove fragments of loose mold, and then if needed, materials will be agitated to get rid of mold. Semi-porous materials can be cleaned by damp wiping, sanding, wire brushing or other abrasive methods. Semi-porous materials include concrete and wood.
  • For long-duration and heavy exposures, wood materials might have to be removed if their structural integrity has been weakened by rot. Dust and settled spores will then be removed, many times by using HEPA vacuuming and damp wiping, even on porous materials.

Everything is then dried to stop any further growth of mold with air movers and dehumidifiers.

Because we at SERVPRO of Bradley County know and follow these procedures, you are aware that you will be getting thorough mold remediation when you give us a call. We can be contacted any time of day, any day of the year by dialing (423) 614-5552.

Free CE Class on March 21st!

3/15/2019 (Permalink)

Join us at our CE class on March 21st!

Attention Insurance Agents:

Are you in need of Continuing Educaiton credits for license renewal? If so, SERVPRO of Bradley County has solidified a class on March 21st, 2019 teaching a 4-hour Fire Restoration course. If you would like to be added to the email list to receive emails about Continuing Education courses, contact Madison at moneil@SERVPROchattanooga.com.

Each class is uniquely designed to aide insurance agents in understanding what SERVPRO has to offer as a water, fire, mold restoration company. Come join us for free classes with lively discussions, delicious homemade lunch, and BINGO!

If you would like to register for the March 21st CE classes, click here

If you have questions or concerns regarding CE information or general/emergency assistance, call (423) 614-5552. We offer emergency services 24/7/365. 

Contents Management in Our Ooltewah Facility

3/12/2019 (Permalink)

Our 15,000 square foot facility houses 30+ storage vaults for your damaged contents.

When you experience a fire or water in loss in your home, you might not realize the extent of damage to your contents. It can be overwhelming to deal with cleaning all of your damaged furniture, clothing, kitchen items, etc. Whether it is in-house cleaning or sending it to a specialist, our team is certified to clean and safely store your contents. Rest assured we handle your contents with care and precision knowing they are sentimental to you and your family.

Here are the steps that will take place after a fire or water loss occurs:

  1. Our team will safely pack up your property while our contents manager documents each and every item that we pack. When your property is damaged enough to require floor replacement, new drywall, or new painting, our team will bring your contents to our facility. Your contents are then safely cleaned and stored the SERVPRO of Bradley County facility in individual vaults while your house is being renovated. 
  2. After your contents have safely arrived at our facility, our team then works on drying wet items, wiping soot damaged furniture, and utilizing our ozone room. Rest assured that your contents are handled with extreme care by our highly trained restoration crew. 
  3. Once the restoration process is complete and your home or business is back to preloss condition, we will repack your contents after cleaning and bring them to your home to unpack and place the items in their original positions.

As your local SERVPRO of Bradley County, we strive for excellence with our employees and complete satisfaction with our customers.

We are here to better serve our community and customers in their time of need. Call us any time for questions, concerns, or emergencies at (423) 614-5552.

Early Signs You May Have Mold Damage In Your Cleveland Home

3/8/2019 (Permalink)

Indications You May Have Mold In Your House

While most mold is discovered long after it has grown to a substantial size, there are an indicators of mold growth before serious damage can occur. In some cases, these signs can be a tip-off towards mold growing elsewhere in the home, or simply an early warning of mold in the immediate area. If you've noticed any of these in your home, they may be signs of an early or growing mold colony. To be sure, call SERVPRO if you've noticed any of these in your home.

White Or Discolored Patches
If you've noticed patches or spots on your walls, floors, or ceilings that are white in color or otherwise discolored, this could be an early indicator of mold damage. Most mold colonies start as a fuzzy white patch on a suitable surface, and other patches of discoloration can indicate a mature colony elsewhere in the home. If possible, however, you should try to verify if the patch you've found is, in fact, unusual and fresh. It could be possible that it's misplaced paint or a stain on the wall!

Unusual Smells
Mold can emit a number of unusual smells, to varying degrees of intensity. Most molds, if they do have a smell, are powerful and musty. Some types, however, can emit very different smells, so be aware of unusual odors of all kinds, especially in areas you know have been soaked or wet recently.

Mold In Neighboring Homes
Mold tends to travel between neighboring homes, be it through air displacement or as spores hitch a ride on people and pets. If your neighbors have encountered a severe mold problem, be on high alert in your home as well. Be sure to ask your neighbors how long ago they believe it began to grow, as well, so that you can know if any mold on your property has gotten a chance to mature or not.

SERVPRO of Bradley County is proud to serve the local community with quality, cost-effective and fast damage restoration services. Call us at (423) 614-5552 for our help and mold remediation services.

What Type of Commercial Services Does SERVPRO Offer?

3/7/2019 (Permalink)

Our equipment placed strategically at school to get the water damaged carpet dry over the weekend.

You know that we are a fire, water, and mold restoration company, but did you know about our additional services? We do commercial building cleanings plus air duct and HVAC cleaning, biohazard, odor removal, and vandalism. Learn more about our different services below!

As a company owner, you don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Bradley County for prompt service. Whether it is deep cleaning your carpets or removing an odor or biohazard, we are here to help.

SERVPRO of Bradley County offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Additionally, we can routinely inspect your heating, ventilation and air conditioning units (HVAC). As you may know, keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations on the best way to address any indoor air quality concerns that can save you money.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

When it comes to biohazards in your office, whether that be sewage backups, crime scene residues, blood or accident cleanup, chemical spills, or animal waste/remains, understand that exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bradley County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes, and offices. Call SERVPRO of Bradley County at (423) 614-5552 today!

How Often Should I Clean My Bathroom To Prevent Mold Growth?

2/22/2019 (Permalink)

Follow these daily and weekly tips to avoid mold in your bathroom.

Preventing Mold & Mildew Growth in your Bathroom

Bathrooms are often susceptible to mold growth because if not vented properly, the moisture is trapped- and if you know anything about mold, you know that mold loves trapped moisture. Dust, dirt, and grime sitting on your bathroom’s surfaces can also lead to mold and mildew. Bathrooms should be cleaned weekly, but there are also daily and weekly steps to take in order to avoid mold growth in your bathroom.

Daily:

  • Turn the exhaust fan on when showering or keep the door open/open windows in your bathroom for at least 10 minutes to help remove the humidity
  • After a shower, squeegee your tiles to remove the excess water
  • Empty garbage bins every other day.
  • Hang up towels right after a bath or shower. Leaving them on the floor can lead to musty odors

Weekly:

  • Clean the toilet bowls
  • Clean the shower head, shower, and sink
  • Clean the walls and floors; dust, grime and hair is mold food when left on surfaces for too long
  • Wash the shower mats in your washer
  • Replace hand and bath towels with fresh, clean linens
  • Wipe down mirrors
  • Wipe handles and faucets- they can hold onto bacteria, too!

Your main objective is to keep moisture levels to a minimum so not to create the perfect breeding ground for mold. By following these tips, you'll have a better control on minimizing mold growth.

Cleaning the Air Ducts in Your Business | SERVPRO of Bradley County

2/20/2019 (Permalink)

Air ducts should be routinely inspected.

Ventilation systems are often the biggest culprit in poor indoor air quality/comfort. If you have notice excessive debris, dust, or odor, it’s probably time to inspect the ductwork of your home or business.

If you have insulated air ducts and they get wet or moldy, you will need to replace the ducts completely. However, if the ducts are infested with vermin, you will need to have them cleaned thoroughly by a professional. Clogged ducts are filled with excessive amounts of dust and particles which are released into the home from your supply registers.

SERVPRO of Bradley County Professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment and can in turn save you money and give you cleaner air to breathe.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Duct cleaning is not always necessary, but it is suggested to get them routinely checked and cleaned to preserve indoor air quality. Our SERVPRO of Bradley County professionals have the tools and equipment to clean your air ducts in your commercial business. Call us today at (423) 614-5552. 

The Unseen Dangers of Soot

2/8/2019 (Permalink)

Soot completely covers the furniture in a fire damaged room

If a house or business fire isn’t hard enough, sometimes smoke and soot leave more damage than the actual fire. We are seeing this in a fire job that we currently have crews on site. The fire started with a portable fireplace and destroyed the room that it was in. The fire did not spread beyond that room, but the smoke and soot covers the rest of the home. We have crews cleaning every crevice of the opposite side of the home because soot spread so quickly. So, how does this happen, and what are the dangers if it is not cleaned properly?

What is Soot?

Soot is the black residue that is the result of incomplete fossil fuel combustion after a fire. When coal, oil, wood or other fuels are burned, the residual carbon material can travel through the air and settle into the surrounding environment. The issue that we often find is that soot travels though the HVAC system to the rest of the home or business. House fires and insufficient ventilation in the fireplace are some of the most common causes of soot within the home.

How Do I Identify Soot?

Individual soot particles are smaller than dust, but accumulated soot appears as dark black dust. As mentioned before, soot particles can turn up in areas far away from the original source of the fire because they can travel easily through the air as well as through your ventilation system. Additionally, you can identify soot through smell. Soot as the scent of smoke, ash, or a smelly odor, you may be detecting hints of soot.

Is Soot Harmful?

Soot is harmful because the particles can contain acids, chemicals, metals, and dust because these materials burn during a common house fire. These toxic particles then stick to surrounding surfaces, like walls and ceilings, leaving you and your home exposed to the harmful effects. Soot contamination in your home or business impacts indoor air quality and leaves foul odors and stains behind.

Health Risks of Soot

If it goes untreated or improperly cleaned, especially in your HVAC system, tiny particles of soot can be inhaled deep into the lungs. These toxic particles can cause breathing issues, including aggravated asthma, bronchitis, and more severe respiratory illnesses.

To avoid health risks and restore your home, call SERVPRO of Bradley County at (423) 614-5552. To learn more about fire damage cleanup, click here

Continuing Education Credits- Insurance Agents and Adjusters

1/31/2019 (Permalink)

Come join us for the World's Greatest CE Class!

Attention Insurance Agents:

Are you in need of Continuing Educaiton credits for license renewal? If so, SERVPRO of Bradley County has solidified a class on February 21st, 2019 teaching a 3-hour Ethics course and a 2-hour Mold Restoration course. We are in the process of creating 2019 Continuing Education Class Schedule that will be sent out via email. If you would like to be added to the email list, contact Madison at moneil@SERVPROchattanooga.com.

Each class is uniquely designed to aide insurance agents in understanding what SERVPRO has to offer as a water, fire, mold restoration company. Come join us for free classes with lively discussions, delicious homemade lunch, and BINGO!

If you would like to register for the February 21st CE classes, click here

If you have questions or concerns regarding CE information or general/emergency assistance, call (423) 614-5552. We offer emergency services 24/7/365. 

Bradley County Courthouse Fire- Cleveland, TN

1/17/2019 (Permalink)

On September 30th, 2017, a fire broke out in the mechanical room of the Bradley County Courthouse. Luckily, it occurred on a Saturday when the building was empty. The firefighters arrived on scene within minutes to extinguish the fire. While the fire was contained in one room, that particular room housed the HVAC system that filtered through the entire building. As you can imagine, the HVAC unit spread smoke and soot through nearly every vent in the building. There was minimal fire damage and very little water damage, but the soot coated walls, floors, furniture, and the air conditioning system.

SERVPRO of Bradley County called out to the scene

SERVPRO of Bradley County was called to the scene to assess the damage. We began fire restoration immediately to clean the smoke and soot damage. After the cleaning was complete, our Reconstruction team began construction on the 55-year-old building. The HVAC system had to be replaced along with the ventilation system, as well as new drop ceilings, lighting, and plumbing.

Running into unseen obstacles

I spoke with Dan, our Reconstruction Project Manager, on the timeline of this project. He explained that when inspectors came to approve the building post remediation, they found that many of the old building’s features were no longer up to code, thus creating a long list for our Reconstruction team that would take several months to complete.

  • They had to install a sprinkler system because the building was not originally built with one.
  • They had to change 70% of the doors in order to meet ADA requirements.
  • They had to install a brand new security system they required rewiring in the building.

Needless to say, the 1964 Courthouse required quite a facelift!

 A Successful End Product

Dan is proud to say that the Bradley County Courthouse is now an old shell of a building complete state-of-the-art equipment, high-tech security systems, and much needed updates. The employees have moved back in and the Courthouse is officially back in business. “I’m proud of the final product- we started with an old, outdated building and turned it into a modern facility.”

What To Do If Your Toilet Overflows- Cleveland, TN

1/10/2019 (Permalink)

A toilet overflow can either be a small mess or a nasty disaster. SERVPRO of Bradley County can handle either!

We’ve seen it countless times- In fact, it’s not an uncommon plumbing problem. It often happens because of either a blockage or an error in the tank float mechanism that regulates water flow.

Step 1

When it does happen, you must first locate your water shut off valve near the base of your toilet. Turn that valve until the water shuts off completely. If your toilet does not have a shut off valve, open the tank and ensure that the float stays in the same position as to not let any more water fill the tank.

Step 2

If you know there is a foreign object that is preventing the toilet from flushing, grab a plunger or some rubber gloves and try to remove it. If these steps do not work, contact a plumber as soon as possible, as it may be a result of a larger plumbing issue.

Step 3

Remember, all water that comes out of a toilet is considered “dirty” water, regardless of how clean it looks. If there is only a small amount of water, clean up the water with a Shop-Vac or towels and be sure to disinfect all surfaces that were dampened by the toilet water. If any water reached the walls, cabinets, air vents, or other surfaces, call SERVPRO of Bradley County at (423) 614-5552. The mess may look like it is cleaned up, but water quickly seeps behind walls, in cabinets, and under floors. Our technicians will use moisture meters and thermal imaging cameras to detect this unseen moisture. We will then clean up the standing water and use air movers and dehumidifiers to rid the area of any moisture as to prevent mold growth. 

Greeted with Kindness at SERVPRO of Bradley County

1/9/2019 (Permalink)

Looking clockwise: Tammy, Colton, Casey, Whitney, and Rachelle

The SERVPRO of Bradley County office team takes pride in our ability to assist you when you are faced with a water or fire disaster. When you call SERVPRO of Bradley County at 423-614-5552, you will be greeted with kindness and compassion by our receptionist and dispatcher, Tammy. She will guide you in the necessary steps you must take to get your home or business to preloss condition. Our office team, Rachelle, Whitney, Casey, Colton, and Taylor are tasked with making sure you, our customer, understand our services and schedule with you accordingly. They will make sure the entire job runs smoothly and documented correctly until it is completely finished. Whether you are calling about an initial loss, an ongoing loss, or an emergency call, our team will walk you through each step, gather important insurance information, and answer any questions you may have.

When they receive a call from you, rest assured that our team will take care of you from start to finish and communicate updates and scheduling.

How to Prepare for a Storm in Cleveland, TN 37320

1/7/2019 (Permalink)

We may not live close to a beach, but the rain can certainly do some damage as we saw late last year with the floods. Storms can lead to an array of types of damage caused to your home, business, and rental properties. As we saw last year in North Carolina and Florida, the wind, rain, and debris can expose weak points in construction, such as poorly maintained gutters. Storms strike fast- sometimes without much warning. So, how can you prepare your home before a storm hits? Here are a few tips to ensure that your home, family, and belongings stay safe during a storm.

1.Know your evacuation routes. You need to have discussed and drawn out an evacuation plan in case you are pressed for time. The plan will give you the peace of mind that you will know what to do when disaster strikes.

2. Create a home safety kit. The Department of Homeland Security recommends you have:

  • Enough water for each person to have a gallon a day
  • Three-day supply of non-perishable food
  • Battery-powered radio with extra batteries
  • Flashlight
  • First Aid Kit
  • Garbage bags
  • Towelettes
  • Phone chargers
  • Wrench or pliers
  • Manual can opener

3. Be aware of your location.The National Weather Service recommends that you are aware if you live in a flood zone. If you live near a hazardous structure or area like a dam or river, listen to safety instructions from your local news and community.


5. Prepare your medications. If you take medications, make sure you know how to store them in case the power goes out for a few days. Medications that must be refrigerated can be put in plastic bags and placed in a cooler on ice so they remain cold, without getting wet.


6. Take out cash and fill up your gas tank. The NWS recommends that you keep cash on you at all times and a full tank of gas before a storm is scheduled to hit, in case you must evacuate in an emergency. You may not be able to grab gas during a state of emergency, and you might not be able to use a credit card if the power goes out.

Of course with heavier storms, it is always a good idea to have some plywood on hand to board up windows in preparation or as need. Flying debris during heavy winds can easily shatter windows, exposing your home to outside elements.

These are just a few tips for home and business owners, if you would like more helpful tips please visit our storm damage page or for help with storm damage cleanup call us directly (423) 326-1406.

Locally Owned Company with National Resources

If a water disaster mars your custom built home, your quickest and most effective solution is to contact the experts at SERVPRO of Chattanooga. Call us at (423) 326-1406 confident we will restore your high-end abode and its contents from storm and flood damage damage. 

How SERVPRO of Bradley County Gets the Smoke Odor out of Your Clothes and Belongings

12/17/2018 (Permalink)

Pictured: An ozone molecule

At our new facility in Ooltewah, TN, we have something called an “Ozone Room”. Sounds cool, right? It is! When you have a fire in your home or business, some of your contents may not have been directly affected by the fire. However, they still may have soot and smoke odor. Similarly, your clothes will smell heavily of smoke after sitting by a campfire for a few hours.

After you have experienced fire damage in your home, SERVPRO of Bradley County professional technicians will bring your belongings to our ozone room at our facility and store them in vaults until they are ready to be cleaned. In the ozone room, the items are confined in a small space where they are exposed to high levels of ozone. The ozone molecules attach themselves to the smoke and soot molecules, essentially destroying the molecule.

Ozone is very effective in elimination odors, especially odors of an organic nature. When your contents leave the ozone room after 24 hours, the ozone gas dissipates in 10 to 15 minutes- leaving your clothes, furniture, and other personal items smelling fresh, “Like it never even happened.” If you are in need of fire damage restoration, call SERVPRO of Bradley County at 423-614-5552. Our team will make sure that your belongings will be thoroughly cleaned and restored to you.

How To Salvage Water Damaged Documents

9/18/2018 (Permalink)

Damage ceiling from a failed water pipe in a Cleveland, TN home

Even in the current age of digital records, it is likely that you still house some important paper files at your business in Cleveland, TN. When flooding occurs, what becomes of the wet documents?

What Types of Records Can Be Saved?

Depending on the severity of the flooding it is possible for a wide range of paper documents to be saved. Although not all papers may be salvageable, you increase the likelihood of restorable contents when you take immediate action. The following items may benefit from the document drying process:

  • Paper documents including personnel files, contracts or manuscripts
  • Commercial property blueprints or facility maps
  • Photographs, archival microfiche or film
  • Collections of magazines or books

What Document Drying Methods Are Used?

Restoration specialists use a multitude of professional cleaning and drying techniques to recover wet documents:

  • For storm water and sewage exposure, documents need to be disinfected and sanitized. Items are sterilized using gamma irradiation.
  • Some papers respond best to air drying or a dehumidifying environment.
  • Vacuum freeze drying is an advanced technological process used for antique papers or irreplaceable books. First the documents are frozen, then the air pressure is reduced causing remaining moisture to evaporate. Large quantities of items can be dried simultaneously.
  • Vacuum thermal drying is a quicker process than freeze drying, but it also may distort some materials. This less expensive method is best for common papers where the state of the dried product is not as critical.
  • While not a drying method, the process of digitizing documents is useful. Rather than restoration to a physical item, the documents are available as computer files that can be stored and backed up for future use.

When flooding strikes your commercial property in Cleveland, TN, wet documents are not necessarily lost forever. A variety of professional methods are available to save your important business files, photographs or book collections.


After a Flood: What Not To Do

9/11/2018 (Permalink)

Storm damage led to flooding family room in a Charleston, TN home

If your home in Charleston, TN, is plagued by flood water, you will undoubtedly get a lot of advice about what to do to make the recovery process smoother. Avoiding unnecessary or harmful behavior, however, is just as important, if not more so, than taking positive steps. Here are five actions to avoid so that you don't make a situation that's potentially dangerous worse for you and your family.

1. Don't Stay.

Step one of dealing with a flooded home is getting out of it. Don't try to stay in your house, especially if you have significant damage or if evacuation is recommended or mandated. You could be putting your family's safety at risk.

2. Don't Wade.

A number of problems could arise from standing flood water. It could be charged with electricity, hiding sharp or dangerous items or filled with bacteria. At any rate, you don't want this water to touch your skin or be anywhere near you.

3. Don't Play.

If you are waiting to be rescued or waiting on an adjuster to arrive, you may feel bored. Fight the urge to play games on your phone or use it in any way that depletes the charge. You may need it for emergency reasons, and you may not have any place to recharge it.

4. Don't Buy.

Purchasing new furniture or replacing destroyed items is the very last item on the restoration to-do list. Buying these things before you have a clean, restored place to put them is inadvisable.

5. Don't Hesitate.

You may see widespread water damage all around you, but don't assume that your insurance company and flood restoration specialists won't have time to come and assess your property. Go ahead and give them a call to report the damage to your home. The sooner you call, the sooner they can help.

Flood water in your home is a situation that calls for smart action. Take the steps you need to take, and avoid the things that work against you.

Detecting a Mold Problem in Your Home: 3 Steps To Take

9/4/2018 (Permalink)

Mold damage in a Charleston, TN home

Finding and resolving a mold problem in your Charleston, TN, home can be a stressful process. Mold can hide and grow almost anywhere there is moisture present and does not need sunlight to grow or spread. However, if you believe there might be mold in your home, there are a few steps you can take, from calling an indoor environmental specialist to learning how to be an amateur mold detective.

1. Learn What You Can

Before you can detect mold, you might want to learn a little about how it grows and what types of environments it likes so you can search your home with more effectiveness. Mold growth is most common in places where moisture and humidity are present, such as a basement, attic or bathroom. There are different types of mold, and you can spot different strains by their light green, white, dark green or black colors.

2. Become a Mold Detective

Once you feel confident that you can identify mold by sight, take a tour around your home to look for patches that might be hiding out of sight under kitchen cabinets or around a leaky water line in your basement. If you do find mold, it is a good idea to call in an expert that can do a mold test and let you know the best way to deal with the issue.

3. Work With a Professional

An indoor environmental specialist from a mold damage and cleanup service can perform a variety of tests to gauge what type of mold is present in your home, how it got there and what can be done to eradicate it. Be prepared with a list of questions for your mold tech so you can feel confident that you are doing everything possible to have the issue resolved so that mold does not return.

Calling in an indoor environmental specialist can help you decide how to handle mold growing in your Charleston, TN, home. However, there are a few steps you can take on your own to kick start the process and be proactive about ridding your property of fungus.



Best Ways To Drain a Flooded Basement

8/10/2018 (Permalink)

Water damage on ceiling in Cleveland, TN home

In some settings, water offers the perfect opportunity for fun, games, play and relaxation. Of course, it’s never good to find it on the floor of your Cleveland, TN, home. A basement flood can cause severe problems, and these incidents can start from many sources. No matter what the culprit may be, it’s essential to get rid of the water as soon as possible so you can avoid further health and safety issues.

Call a Trained Professional

A flooded home can be a daunting task to tackle. Luckily, you don’t have to combat it on your own. If you’ve had water damage, you need to contact a qualified restoration specialist right away. The professionals have the knowledge and tools to remove the water.

  • The pros will use a heavy-duty pump to remove standing water.
  • For saturated carpets and for smaller problems, the technician will use a wet vac.
  • The professional will then thoroughly dry the area to prevent mold growth.

Pump Method

If your basement flood has brought a significant amount of water into your home, you’ll need more than a simple water extractor to get rid of it. This is why the professionals use waterproof pumps to get large volumes of water out of your home. The technician will use different sizes of hoses, depending on how much water is in your home. The person will pump the water out of your home so it will slope toward the storm drain outside.

Wet Vacuum

Even minor floods require intervention. If you neglect this step, mold could grow in your home, and you may have a problem with insurance coverage as well. Wet vacuums are easy to operate and can suck out up to 5 gallons of water per tank from your floor.

As basement flood is nothing you should take lightly. Make sure you hire competent help that will use these effective methods.

An Explanation of Black Water and Its Effects

7/23/2018 (Permalink)

Any type of flooding can be dangerous and can cause widespread damage to your property and home. It’s important to protect yourself and those things you value most so that when water damage does occur at home, it’s as minimal as possible. The worst situation you can find when flooding occurs is black water. If you find this making its way into your Cleveland, TN home, you must exercise extreme caution and place appropriate safeguards to ensure your safety.

What Is it?

While any type of water that invades your home is a concern, black water poses serious health concerns to you and your loved ones. This type of water mixes with raw sewage, including your toilet water. It can make you ill if you come in contact with it. This type of floodwater can even cause serious bodily harm if you ingest it. Here’s why it’s so hazardous:

• Contains feces from septic systems, toilets and sewers
• Contains urine
• Contains other dangerous materials such as bacteria

How it Gets in Your Home

Water damage can ruin furniture, walls, flooring and even treasured keepsakes such books, pictures and trinkets. However, water mixed with sewage can be destructive. When heavy storms overwhelm storm drains and get into sewage, it can infiltrate homes and other buildings. This type of water can also be a problem if you have plumbing issues, and your toilets overflow or your pipes break.

The Solutions

While this type of flooding should alarm anyone, you can combat it and take appropriate measures. First, if you notice this flood type of water, avoid it at all costs. Get to a safe place, and ensure your children don’t come in contact with it. You should then call a disaster cleanup company and public works official to address the matter.

You worry about water damage anytime there’s flooding. Black water is an even bigger problem, so it’s vital that you take the right steps to remedy this situation. Visit http://www.SERVPRObradleycounty.com for more information on storm damage. 

Top 5 Causes of House Fires

7/19/2018 (Permalink)

Regardless of the cause, a home fire in Cleveland, TN can be devastating. Still, knowing the leading causes of these fires can empower you to take steps to avoid them. Here are the top five most common fire causes according to the National Fire Protection Association.

1. Cooking Equipment

Nearly half of all residential fires started as a result of leaving cooking foods unattended. Frying food increases the danger of fires because grease is highly flammable. Be sure to monitor your cooking at all times, and call for help should a problem arise.

2. Heating Equipment

Central heat does not pose as great a risk as space heaters and wood stoves. Never leave a space heater unattended and keep all flammable materials at least three feet away from the appliances.

3. Electrical and Lighting Equipment

Electricity is everywhere in the home, which is why it is imperative that all equipment and wiring is installed correctly. Faulty lighting, plugs and cords, or meters and switches all contribute to electrical fires. They account for nearly 13 percent of all home fire accidents.

4. Intentional

Arson is a serious crime with serious consequences. Between 2010 and 2014, intentional fires were the cause of 8 percent of residential fires. Unfortunately, children are often held responsible for these fires; 40 percent of arson arrests were individuals under the age of 18.

5. Smoking Materials

Even though smoking only accounts for 5 percent of all house fires, it is the number one cause of fire deaths. The biggest risk factor is smoking near or on mattresses, bedding, or upholstered furniture.

There can be many causes of a home fire, but there are even more ways to prevent one. Using common sense safety measures can help keep your Cleveland, TN house safe for years to come. In the unfortunate event of a fire, there are companies that can help with fire cleaning and you get back on track. Visit http://www.SERVPRObradleycounty.com for more information on fire damage. 

5 Things You Should Know About Mold Damage

7/14/2018 (Permalink)

Mold is a microscopic substance that can quickly turn into a macroscopic issue under the right conditions. Mold in your Cleveland, TN property can disrupt business, damage property, and if black mold is present, create significant health risk. Here are five tips to keep in mind until the mold remediation experts arrive:

1. Prevention Is Key

Mold spores are a natural occurrence present everywhere, and thus it is impossible to completely eliminate their existence. To prevent mold is to prevent the key factor needed for its growth: water. A moisture problem in your building, whether from a leaky pipe or malfunctioning HVAC system, can be a breeding ground for colonies, including black mold. Limit the opportunity for growth by immediately addressing any water issues that arise.

2. Growth Is Fast

Spores can begin growing into colonies within 24–48 hours of initial exposure to water. Clean and dry materials immediately after water damage to prevent mold growth.

3. Spores Go Everywhere

It takes a moist, dark surface for spores to land on to grow, but they are carried via everything: shoes, clothing, hair, skin and even airflow. If mold has appeared in your property, restrict access to the area and turn off the HVAC system to prevent spores spreading through the air.

4. Porous Materials Are Vulnerable

While every surface can be subject to mold growth, porous materials are particularly vulnerable because of their ability to withhold moisture. Ceiling tiles, carpet and interior walls are all subject to absorbing condensation and should be addressed immediately when water spots appear.

5. Safety Is Priority

To limit exposure and impact on property, mold cleanup should begin quickly and aggressively with safety protocol in mind. Full personal protective gear, including eye goggles and air filtration masks must be worn to limit any contact with potential irritants from black mold and debris from the cleanup process. Visit http://www.SERVPRObradleycounty.com for more information on mold. 

What to do About Water Damage in Your Home

6/25/2018 (Permalink)

When pipes break, disaster reigns. Even a small drip in the bathroom can lead to a large problem down the road. Utilize these tips when confronting water damage in your home and remember that safety is always top priority when dealing with standing water.

1. Survey for Personal Risk

Water near electronics is a hazard to anyone nearby. Survey the risk and consider turning off the power to your home to avoid potential electric shock. Unplug devices and place them safely away from the source of water.

2. Take Pictures for Your Home Insurance

If you are looking to receive coverage from your home insurance for water damage, be sure to take pictures before beginning any cleanup process. Insurance companies must have documentation of the original damage, so be sure to take extensive photos of the source of water and its effects before beginning cleanup.

3. Remove Excess Water

Blotting with towels and mopping are easy ways to handle small amounts of water. If broken pipes have created a larger problem in your home, look for a sump pump and water vacuum at a hardware store for removing the excess water.

4. Clean Personal Belongings

Remove any items touched by water and air dry them in a well-ventilated area. Any wet cushions, upholstery or other fabrics should not be left soaking in place, but promptly removed to a dry location with good circulation. Finally, ensure there are no magazines, books, or colored rugs left on wet carpet.

5. Know Contact Information for a Restoration Company

Broken pipes can be small or large, but there is no denying the enormity of water damage once it hits your home. A good cleanup and restoration company in Cleveland, TN can remove the water, assess the damage and handle all drying, cleaning and sanitizing of the effected items in your home. Keep contact information on file in case the water cleanup is a case for the professionals. Visit http://www.SERVPRObradleycounty.com for more information on water damage. 

Proper Cleaning Methods Used To Combat Fire Damage In Charleston Homes

6/25/2018 (Permalink)

SERVPRO technicians use several principle methods to restore many materials to a quality preloss condition after a fire occurs in your home.

SERVPRO Uses Professional Cleaning Methods to Fight Fire Damage in Homes in Charleston.

Having any size fire in your home can have far-reaching effects. The fire itself damages different surfaces; countertops, cabinets, flooring, carpeting, walls, or ceilings and anything else that comes in direct contact with the flames requires replacement most of the time.
 
But it isn't always the case, even basic cleaning efforts after fire damage incidents happen in your Charleston home can provide you with a rather significant reduction in the costs associated with a fire damage claim. Saving several assets you may have thought were lost to you forever.
 
At SERVPRO, our basic cleaning services used during your fire damage restoration are instrumental in providing you with quality options to help salvage many items including, structural, upholstery, and wood contents at a significant reduction in costs that would accompany full replacement.
 
SERVPRO technicians use several principle methods to restore many materials to a quality preloss condition after a fire occurs in your home. Our expertly trained restorers locate smoke residues by carefully inspecting the affected areas, beginning near the source of the fire and tracking smokes movement throughout the entire structure.
 
Next, we identify the different types of residues present and select the proper cleaning method to remove them efficiently. Determining the type of surface we're dealing with provides us with various cleaning products to use to preserve both the material and the surface itself. However, sometimes the material cannot survive the cleaning process and must be replaced.
 
With that in mind, SERVPRO technicians carefully use a variety of dry or wet cleaning methods to release and carry residue particles away from the affected surface safely and dispose of the residue, debris and cleaning waste in a proper manner. Four fundamental elements are used to suspend residues during removal:
 
Temperature - With the proper application of heat and cleaning solution selection, we can increase the speed of the chemical reactions in our cleaning products.
 
Agitation - By using towels, brushes, air, and water pressure or sonic vibrations in ultrasonic machines, this method dislodges residues from surfaces and helps distribute our cleaning products across each surface evenly.
 
Chemical - Products used to dissolve, emulsify, bleach, oxidize, or digest specific residues on different surfaces, producing chemical reactions to restore materials.
 
Time - As always, the longer any item or surface is exposed to various residues has an impact on the possibility of cleaning products working to produce desired effects.
 
However, by combining the principles and elements together, removing smoke residues and deodorizing smoke odors from the affected areas is entirely possible. Presenting you with several different types of procedures to restore items and cut any costs associated with your fire damage restoration.

Locally Owned Company with National Resources

Contact SERVPRO of Bradley County today to begin your recovery process. (423) 614-5552

SERVPRO Water Damage South Cleveland

6/25/2018 (Permalink)

SERVPRO technicians use several principle methods to restore many materials to a quality preloss condition after a fire occurs in your home.

South Cleveland SERVPRO Water Damage.

Flooding is a problem for everyone, regardless if you're in a one-level house or a condominium on the third floor. The Drumgool Creek can break its banks or the washer on a leaky faucet can fail completely and destroy all your carpet in a weekend while you were gone for a New Years or other celebration.

Water damage to a South Cleveland home can come from these or a dozen other sources. Removing the water and restoring your home back to its original state depends on how much water there is, the kind of water, and how long it was standing before removal began. SERVPRO has decades of experience evaluating these factors to get you back into your home as soon as possible.

First, we'll remove the standing water. We maintain an extensive inventory of pumps to match each job. In most cases, we can have the visible water out of your home in just a few hours. If electric power has been compromised, our technicians can also deploy a generator to ensure uninterrupted power. For an enormous amount of water, we also have generator trucks that can provide 24-hour support.

With the water gone, our SERVPRO technicians will remove every piece of furniture and other property to help prevent loss from water or damage as we move in with other equipment. Our inspector will also help you determine what is salvageable and what should be thrown out as beyond repair or restoration.

Next, technicians will use commercial grade water extractors. These power tools draw water from wood floors and carpets that pumps are unable to vacuum up. They are very useful in preventing wood floors from warping and carpets from rotting or growing mold colonies due to extended exposure to excess moisture.

While this is accomplished, one of our inspectors also checks the surrounding air for excess moisture as well. For high levels, they will have technicians set up dehumidifiers to draw moisture from the air. If the levels are very high, they may also put air movers in place. These commercial grade fans rapidly replace moist air with dry air.

Locally Owned Company with National Resources

It's supposed to rain for the next few days, but the break afterward is the perfect time to call us. SERVPRO of Bradley County is a locally owned franchise, so getting you back into your home isn't just a job to us. It's a chance to help our neighbors through what could be a very difficult time. Call us today at (423) 614-5552 to get the restoration process started.

How To Save Water in Commercial Properties

6/21/2018 (Permalink)

Ownership of commercial property in Cleveland, TN comes with certain expenses. An excessive water bill does not have to be one of them. You can resolve water issues by taking intentional measures to lower your water usage and thus lower your utility charges. Once you start monitoring your usage more regularly, it is easier to identify anomalies that could signify leaks leading to water damage that may require professional restoration services somewhere.

Plumbing Upgrades

One way to lessen the amount of water you use in your commercial building is to upgrade your equipment. Some potential upgrades include:

• New aerators
• Touch-free faucets
• New flush valves
• Low-flow toilets or urinals

Each water upgrade is designed to reduce the amount of water released with each use. For example, older flush valves can cause a toilet to use three to five gallons of water per flush, but when you upgrade to a newer valve, you can use a half or even a third of the water without having to replace the whole toilet. Multiply the savings times the number of toilets in your building, and you are well on your way to resolving your water issues.

Irrigation Changes

Another way to curb overuse of water is to pay closer attention to your irrigation schedule. Start by separating your irrigation meter from your main meter. This can save you money on sewage charges. It is also important that you only use your irrigation system when it is necessary. If it is raining outside, for example, it doesn’t make sense to let your sprinkler system run just because it’s the time it is scheduled to do so. You can also shave minutes off the run time to reduce the amount of water you use.

Your water issues in your commercial property may seem daunting, but with a little attention and slight adjustments, you can regain control of your water usage. Even small changes can make a big difference.
Visit http://www.SERVPRObradleycounty.com for more information on commercial water damage. 

Is Storm Damage Tax Deductible?

6/16/2018 (Permalink)

Did you know that if you’ve suffered storm damage, you may be able to claim tax breaks when filing that year? However, the situation in which you can claim a tax break for your Cleveland, TN commercial property are very specific.

What Counts as Storm Damage, Anyway?

Before looking at what is and isn’t tax deductible, let’s take a look at what is and isn’t covered under storm and flood insurance. Believe it or not, this type of storm damage is actually not covered under your regular commercial insurance policy. You can submit a claim to your insurance company for:

• Storm-related flood damage to building structures and interiors
• Loss of furnishings, equipment, and inventory
• Other interior damage and losses caused by primary and not secondary flood damage

However, even with this coverage you may not receive enough from a claim to pay for repairing all damages and replacing all lost property. That’s when a tax deduction comes in.

So When Is Storm Damage Tax Deductible?

If you have to cover repairs or replacements for storm damage out of pocket, that’s when it becomes tax deductible. It doesn’t necessarily refund the entire cost of the losses, but it does at least reduce your tax liability and amount of business taxes owed by deducting from your taxable income.

When filing your taxes you would list this as businesses losses or damages, and itemize the entire amount spent on recovery. However, this is only viable if you took the time to file a claim that itemized all damages. You should also make sure to keep your receipts for any services or purchases, should the IRS choose to audit your returns.

Even if it may not fully defray the losses, even a percentage of savings can help you get back on your feet. Take a detailed inventory of all losses and don’t miss a single penny when filing and claiming business losses due to storm damage.
Visit http://www.SERVPRObradleycounty.com for more information on storm damage

3 Fast FAQs About Mold

5/16/2018 (Permalink)

Give SERVPRO a call if you notice mold growing in your home.

Treating mold growth in your Cleveland, TN home can be a daunting task. No matter what type you are dealing with or what caused it, eradicating it for good usually requires the assistance of a mold removal and cleanup company. However, asking a few questions about the growth, treatment and nature of this fungi may help you understand it a bit better and even help you prevent another invasion in the future.

1. What Causes Mold To Grow?

Mold spores are common in the air and can be found both indoors and out. However, when they find an environment with high humidity or dampness, they attach themselves to organic matter and multiply rapidly. Since mold does not require sunlight to grow, it can thrive in dark places, such as under cabinets, around toilet bases and in basements. The more moisture there is, the better the chances for mold growth.

2. What is Mold Remediation?

Once mold is discovered in your home and you call in a professional cleanup team, the technicians may perform immediate remediation to ensure the patches do not spread into other rooms. Remediation is meant to isolate the spores, which is usually performed with specialized tools, such as negative air chambers. This type of preventative care allows the technicians to move ahead with tear out work without risking the further spread of fungi spores.

3. How I Can Prevent Mold in the Future?

One of the most effective ways to prevent the spread of mold in the future is to monitor your home’s plumbing and water lines. Water damage can cause leaks and puddling, and since moisture attracts mold spores, preventing these conditions may lower the risk of infestation. Keeping your home’s humidity levels low may also discourage mold from forming.

Calling in a professional mold growth eradication team is a wise choice when you find fungi in your Cleveland, TN home. Being prepared with a short list of questions may allow you understand the cleanup process more thoroughly and help you prevent mold from returning in the future. Visit http://www.SERVPRObradleycounty.com for more information on mold. 

5 Ways to Prepare Your Home for Flood Damage

4/24/2018 (Permalink)

If your home has flooded, you should contact a storm damage restoration service in Cleveland, TN, as soon as possible to address primary damage and l

If heavy rains or other types of flooding are frequently forecasted in your region, there are several strategies you can take to prepare your home. You can help prevent extensive flood damage that endangers the foundation and structure of your place by planning ahead. You should be ready to immediately follow any evacuation order issued for Cleveland, TN, and only return to your home after authorities declare the area to be safe.

1. Clear debris from gutters and downspouts. Gutters and downspouts allow for proper drainage away from your residence during heavy rain. The accumulation of water around the base of your home during flooding can pose a threat to your foundation. As well, water collecting on your roof can work its way under shingles and cause leaks.

2. Have your basement waterproofed. A flooded basement can also endanger the condition of the foundation and frame of your home. You may install a water alarm that will notify you if water begins to accumulate in your basement.

3. Make sure your sump pump is operational. Install a battery-powered backup or a generator system that will work even if the power fails due to storm damage.

4. Elevate critical utilities and furniture. This can reduce electrocution risk and reduce the extent of damage to your possessions.

5. Be prepared to evacuate. Pay attention to flood or flash-flood warnings and watches issued for your region. Listen to the radio or check your phone's alerts. You should plan ahead to prepare your home and be ready to evacuate at any time with important documents and valuables.

These five steps are intended to help you prepare your home for flooding caused by any type of adverse weather. If your home has flooded, you should contact a storm damage restoration service in Cleveland, TN, as soon as possible to address primary damage and limit the extent of secondary damage to your residence. For more information, visit http://www.SERVPRObradleycounty.com/

Mold Damage: What You Need To Know About Commercial Insurance

4/24/2018 (Permalink)

If you ever need to call in a mold removal specialist in Cleveland, TN, call SERVPRO of Bradley County.

Every insurance policy is different, so if you have specific questions about your coverage, you should contact your insurance provider for answers. In general, however, most commercial insurance covers remediation of mold damage in Cleveland, TN, under most circumstances, unless the policy has what is known as "limited fungus coverage" or a "fungus exclusion." Understanding what is and isn’t covered under these conditions can help you decide what kind of policy to purchase or help you figure out if you need to get additional mold insurance.

What Is Limited Fungus Coverage?

Limited fungus coverage means that your insurance will cover mold remediation if the mold is a result of issues already covered by your policy. For example, if a water pipe bursts in your wall and burst pipes are covered by your commercial insurance, then any mold that develops as a result of the burst pipe will also be covered by your insurance. On the other hand, if the mold is a result of storm flooding, it may not be covered because flood insurance usually needs to be purchased separately. If the cause of the mold is covered, your insurance should pay for the following costs:

• Removal of mold-damaged material
• Removal of materials to access mold
• Replacement of removed materials
• Testing to ensure mold has been eliminated

What Is a Fungus Exclusion?

Some policies have a fungus exclusion, which means that they don’t cover mold remediation even if it’s caused by something that is covered by the policy. Even a fungus exclusion will usually include a few very unlikely situations for which the policy will cover mold removal, such as fire, vandalism or sinkholes. If your commercial insurance includes a fungus exclusion, it can be worth your while to invest in additional coverage for mold remediation. That way if you ever need to call in a mold removal specialist in Cleveland, TN, you won’t be caught without coverage. For more information, visit http://www.SERVPRObradleycounty.com/.

Types of Drying Machines Used by SERVPRO vs. Water Damage

3/30/2018 (Permalink)

SERVPRO Takes Out the Moisture After Water Damage

Water Removal Equipment is Essential to Restoration

When dealing with just about any amount of water damage, we have to employ some sort of drying process early on in the job. Without proper drying, a wet area is susceptible to further damage and cannot be adequately worked on and restored, and so we must employ the fastest, most efficient, and most thorough drying equipment possible to improve our efficacy and speed in a water damage restoration. We utilize a number of advanced technologies and types of machinery in an average job for the purposes of drying, each one useful for a different situation or in tandem with other machines.

Air Movers
One of the most common devices we bring along to Cleveland water damage jobs is the air mover, a machine that does exactly as its name implies and moves large volumes of air in a room. These machines are, essentially, very powerful and accurate fans that are designed to set up precise air flows in an area. Air moving at high speeds over a wet surface can pick up water droplets and increase the humidity of the room, without depositing those droplets on other surfaces.
 
Refrigerating Dehumidifiers
Once all the water is in the air, it hasn't yet left the room. It's still there, and will eventually settle back down onto surfaces if not removed. That's where dehumidifiers come in. Many of our dehumidifying machines rely on refrigeration to cool down a room and lower its dew point, forcing water to condense into a holding tank. It can't settle on the surfaces of the room, as those will still be subject to air movers, and thus is easily corralled into a manageable container.
 
Chemical Dehumidifiers
These devices operate on a similar principle to refrigerating ones but utilize chemical compounds to capture the water instead of simple temperature manipulation. Typically, these machines are employed where the temperature cannot be effectively manipulated, but are still able to function almost everywhere a refrigerating machine can.
 
Specialty Dryers
We also have specialty drying machines in our possession or available through local contractors. These are used for different types of items, such as electronics or clothing, that must go through special drying procedures.
 
SERVPRO of Bradley County relies on quality technicians, top-of-the-line equipment, and fast response times to help mitigate even the worst of water damage disasters in the local area. Call us at (423) 614-5552 to arrange for services or get a quote.

Is Laboratory Testing Of Mold Damage Found In My Wildwood Lake Home Necessary?

3/26/2018 (Permalink)

Any mold growth, in sufficient quantity, may contain enough of the dangerous mold types, to cause health concerns.

Is Mold Testing Necessary?

So, you discover that you have a patch of mold growing in your home behind a wall and are disgusted by its existence. Not only is it aesthetically repulsive, but now you are worried that health risks are not far behind.

If you never had the chance to deal with mold damage in your Wildwood Lake home before, you are likely going to listen to a variety of different sources, on the internet or otherwise that are full of advice to correct the situation. Some homeowners try different cleaning products on their own, in an attempt to save on the expense, while others think that by identifying the mold, they can rule out the necessity of cleaning or having services of any kind performed at all.

At SERVPRO, our expertly trained technicians have several years of experience in dealing with the existence of environmental issues, such as mold in your homes. When we discover mold growth in your home, our first thought has nothing to do with the type of mold that exists. Any mold growth, in sufficient quantity, may contain enough of the dangerous mold types, to cause health concerns.

If you decide that going to the local grocery store to purchase a mold testing kit, saves you from performing the required repairs on your home to get things under control, you are mistaken. The Center for Disease Control (CDC) even states that they do not recommend a routine sampling of molds and that there is no such thing as an acceptable or tolerable level of mold, it does not exist.

Therefore, if any amount of mold exists, and an individual has proven susceptible, a potential health risk exists. Meaning that regardless of the type of mold in your home, you should arrange for the proper remediation services from a quality certified remediation company, such as SERVPRO as soon as possible to rectify the situation occurring in your home.

Obtaining the proper insurance to handle these kinds of situations is only the beginning. It can also be beneficial to have access to a company, like SERVPRO, which provides you with the services and information that you need to help contain the problem and restore a safe, healthy environment that your family can enjoy. Contact SERVPRO of Bradley County before purchasing a basic mold testing kit at the local grocery store (423) 614-5552.

The Truth About Black Mold in Your Home

3/24/2018 (Permalink)

The only way to remove mold growth is to remove the materials it is growing on.

Mold is a colony of single-cell fungi called yeasts. While some molds spoil food, others attach themselves to damp building materials and build colonies of cells that reproduce by sending out bacterial spores. Green-, orange-, yellow-, and red-colored molds can all produce spores, just as the greenish-black-colored molds can. Some molds can produce toxins and are called toxigenic, but not all molds are toxic. Black mold can be one of these, but since there are over 100,000 types of mold, there are also many types of black-colored colonies of mold.

Water and Mold

If there is available moisture and an adequate source of food, mold can grow very quickly in your home. By removing the water source, many homeowners believe they have solved the problem, but mold can lay dormant for decades. Once moisture returns, the colonies once again begin to quickly reproduce and send out additional spores to contaminate nearby surfaces.

Destruction and Mold

As mold grows, it can become highly destructive. This is especially true of black mold. The thread-like structures of the fungus can penetrate the surfaces of your home in Cleveland, TN especially wood and grout. As the threads push their way into objects, the growth breaks the materials down. The resulting property damage can cause structural issues if left unaddressed. Almost any type of mold cleanup, regardless of fungi color or type, can be cleaned in the same way. The amount of mold remediation required often depends on the amount of surface fungus and the level of destruction.

Remediation and Mold

Consider contacting a mold remediation team to address both moisture and mold issues once you see fungi colonies. Since mold can grow between floors, in window wells, and around skylights, it can be important to have an expert who knows what to look for identify the likely hiding places of potential destructive threads, such as black mold. All homes can have mildew, but not all homes have a serious mold problem. At the first sign of such a problem, consider getting help.
Visit http://www.SERVPRObradleycounty.com for more information on mold. 

How Flood Water Is Considered Black Water

3/19/2018 (Permalink)

When water floods your Cleveland, TN business, you may have to consider how safe that water is to maneuver through. Maybe you have items that you need to gather or save. If you have ever been through a flood, you may have heard the term black water. This is the third category of water and the most dangerous. Here is what you need to know about flood water and when to be concerned with contaminated water.

Gray and White Water

The first two categories of water are the cleanest and safest to wade through. Gray water may have cleaning or cooking agents in it. Often, dishwashers backing up or washers leaking lead to gray water floods. While not completely clean, this water can usually be reabsorbed into the ground. It’s not dangerous. Category one, on the other hand, is even cleaner and more pure. This is clean flood water.

Black Water

The difference between black water and the other categories is the disease-causing pathogens that it can contain. This is because the water encounters human waste. This can be from the bathroom plumbing backing up, a sewage leak or even extensive flooding that will bring water from outside your business into the interior. Once the water is contaminated, you should not enter it without the proper equipment or without a professional to aid you in the process.

Flood Water

Floodwaters are not always contaminated. However, after a couple of days, they often are. If there is any risk from a sewer backup or if mold has already begun to grow, you could have a larger scale problem on your hand. When flooding is extensive outside and begins to enter the building, the water usually already was exposed to human waste.

When dealing with contaminated water, a professional is your safest bet. Never wait around when handling storm damage. Your business can lose money if the damage is not taken care of quickly. Visit http://www.SERVPRObradleycounty.com for more information on commercial storm damage. 

Where To Find Mold

2/21/2018 (Permalink)

If you own a commercial building, then you know there is a lot of upkeep to keep track of. Maintenance is important to keeping your building healthy. So what do you do if the mildew smell creeps up on you in your Cleveland, TN business? How do you locate it? Here are three places you should check if you suspect mold.

1. Water Heaters

When searching for visible mold, the water heater is the number one place to check. Sometimes a heater will leak around the base. This can lead to mold growth on walls, flooring and objects nearby. If you smell it but still cannot see it, then you may need to consider mold testing.

2. Air Conditioners

If that mildew smell is running amok in your business, it might be time to check the air conditioners. Condensation from air conditioners can sometimes grow mildew and mold. When this happens, spores can easily spread. Make sure to check the vents and units regularly, especially if you start to smell something musty.

3. Bathrooms

Bathrooms in commercial buildings tend to be hot spots for visible mold. The water from faucets, pipes and toilets can lead to unwanted spores. If your employees or customers begin complaining about a mildew smell coming from the bathroom, then it’s probably time to investigate. Mold can grow behind toilets, under sinks, behind faucets and in any area where water may collect.

When you have mold in your business, it could have an impact on your bottom line. Clients and customers may turn away due to mold if they happen to see it. This is why it’s important for you, as a business owner, to make sure that there isn’t any mildew growing. When it does happen, don’t risk the chance of it spreading. The best way to handle it is with specialists trained in mold remediation.
 Visit http://www.SERVPRObradleycounty.com for more information on mold.

How to Prepare When a Storm Is in the Forecast

1/19/2018 (Permalink)

You should know well in advance when a storm is going to blow through Hopewell, TN.

While there is only so much you can do to prepare and protect your home, you should still take action to do everything possible to prevent flood water from entering your abode and water damage from harming your property, because a completely flooded building is the last thing you need to deal with.

1. Learn How to Shut Off Electrical and Water Supply

If you do not currently know where your circuit breaker and water main are located, then you need to find them on your property. You should turn off the power if your block experiences a power outage. You want to shut everything off because in the event power is restored, the sudden burst of energy could overload the system, resulting in significant damage to electrical appliances. You should also turn off all utilities right before you have to evacuate, if necessary.

2. Relocate Valuables

Keep any precious heirlooms out of the basement, which is most susceptible to flood water. You also want to keep valuables away from doors and windows, because they are entry points by which water or winds can enter.

3. Trim Trees

When you have several weeks’ notice of an oncoming storm in Hopewell, TN, you should consider hiring a professional service to trim and prune trees that are too close to your home. A diseased tree or weakened branches can break off and strike a building.

4. Move Lawn Accessories Outside

With strong enough winds, outdoor ornaments and furniture can become projectiles. Move them inside for the time being, or secure them outside by using a bungee cord or cable.

5. Maintain Gutters

Your home’s gutters help keep flood water away from the siding and foundation of your house. Remove leaves and other debris from them regularly so water does not become impeded.

5 Reasons to Choose Professional Fire Damage Restoration

10/25/2017 (Permalink)


5 Reasons to Choose Professional Fire Damage Restoration

If there has been a fire in a home, homeowners are often at a loss of how to deal with the fire cleanup. If there has been a fire in a business, owners don't know how to board up and overcome the smoke smell. There are issues regardless of whether it's residential or commercial fire damage.

There are many reasons for choosing to call a professional restoration company. Experts in fire damage restoration will make short work of identifying the damage and creating a plan to get everything fixed.

There's a Lot of Cleanup

Many people don't realize the amount of fire cleanup that happens after there has been a fire in a home or a fire in a business. There's a strong smoke smell and there might be a lot of soot damage and smoke damage hiding behind some of the obvious damage.

Additionally, the fire cleanup involves a variety of steps. The first is to board up. The reason to board up is to ensure that there is some security on the building while the restoration company deals with the residential or commercial fire damage.

Identifying Damage

The amount of smoke damage and soot damage has to be identified. After there has been a fire in a business or a fire in a home, there might be water, foam, or other materials everywhere. This is because of the method used to put the fire out. Without cleaning up first, it's impossible to know the level of fire damage.

Once all of the damaged items are removed, it's easier to see what has been burnt, broken, or otherwise affected by smoke damage. It will also be easier to address any lingering smoke smell that is inside the building.

Often, the board up keeps the smoke smell inside. This means that getting rid of the damaged items will make it easier to get one step closer to getting the building back to the way it was.

Additionally, if there is an insurance claim to be made, it's critical that residential or commercial fire damage be properly documented. This is something that a professional restoration company can do on behalf of the home or business owner.

Insurance Needs Documentation

All of the documentation has to be made before the board up and before the fire cleanup. Depending on the insurance company, this will be done by fire damage professionals or by the individual insurance adjuster. Either way, there will need to be documentation of soot damage, smoke damage, and everything else.

Various Repairs Will Need to Be Done

A lot of work goes into dealing with fire damage. The plan for fire damage restoration will involve getting rid of soot damage, replacing materials that were torn out during cleanup, and much more.

If cabinets were burnt, they will need to be rebuilt. If drywall was damaged, it will need to be rebuilt. The list of repairs will vary with every fire in a home and with every fire in a business.

Most repairs will involve a lot of work, making it harder for an owner to deal with on their own. It's why it's beneficial to call in professionals to deal with residential or commercial fire damage.

Fire Damage Restoration Professionals Have the Expertise

There's something to be said about wanting to make sure that a home or business gets the rebuild and repairs needed to overcome fire damage. Not everyone has the expertise to handle fire damage restoration because it encompasses so many areas.

A professional restoration company will have the tools and know-how to deal with fire damage effectively. By calling in the pros, it will make it easier to know that all of the work is being done properly and in an efficient manner.
Visit http://www.SERVPRObradleycounty.com for more information on fire damage.

Why Seeking Professional Help is a Must When it comes to Storm Damage

10/25/2017 (Permalink)

Why Seeking Professional Help is a Must When it comes to Storm Damage

Damages due to natural calamities such as flooding from storms are unpreventable but can be controlled. People affected by any of these calamities should seek professional help to restore their homes. The attempts to recover from the effects of these natural disasters include processes such as home restoration, roof repair and water extraction.

Any home hit by a storm suffers significant losses and sometimes the loss of the entire building. River flooding could result in the whole house submerging. It is crucial that the owner seeks the help of experts for home restoration. Professionals have the right equipment and skills required to deal with issues of flooding. They also follow specific steps to ensure safety after storm damage.

Professionals are essential because they follow strict procedures. They first assess the extent of damage caused by the storm. They then evaluate the safety of the building before they start the processes and evacuate residents to prevent accidents due to roof damages. A flood pump should be used to remove standing water. The process of home restoration includes clearing out objects washed into the building by flood water or blown in by the wind such as tree branches and leaves.

The team then proceeds to carry out roof repair in case of roof damage and roof leaks. They ensure furniture and other household appliances are dry and free of contamination. Household appliances can also be treated to prevent molding where flooding occurred. Experts can also repair walls and fences that might have suffered wind damage.

A series of processes that require precision are involved in Storm restoration and storm remediation. Therefore, including a team of professionals is vital. Using do it yourself methods in storm damage removal could result in further damage and accidents that may cause harm to the people involved.
Visit http://www.SERVPRObradleycounty.com for more information on storm damage.

What Should I do if I Have a Flooded Home?

9/27/2017 (Permalink)

What Should I do if I Have a Flooded Home?

Flood damage isn't something most homeowners want to think about. When you choose your house, you want a place that's in a safe neighborhood. You want something affordable. You want something that's in good condition. Chances are you aren't thinking, "Will my house ever require water cleanup?" You aren't thinking, "What if my home experiences flood damage?"

Unfortunately, many homeowners find themselves asking these very questions when they experience water in home. Water in home can occur after a period of high rain that leads to a flooded home requiring drying. Water in home can also happen if the house experiences a pipe break. A pipe break may seem like a simple thing, but it can lead to water in home or water in business and requires a restoration company to assist in water cleanup.

If you find that you have water in business or a flooded home, the first thing to remember is to stay calm. Never panic. A water cleanup crew can help with restoration and drying. Even if you're worried about severe water damage, try not to worry or panic. The right restoration company will help minimize the water damage to your house and will be able to work with you on drying and mitigation.

Next, assess the water damage. Can you determine what has caused the water damage to your house? Did you have a pipe break? Is it possible there was a supply line break? Restoration, water cleanup, and drying will need to be done to repair your home, but it's important that you give the restoration company as much information as possible when you contact them about your flooded home. If the water in business was caused by external flooding, rather than a supply line break, the way the restoration company proceeds with the water cleanup will be different.

Reach out to a mitigation and restoration organization to schedule water cleanup for your water in business. The sooner you start with the restoration and mitigation, the sooner you can avoid future flood damage to your house. Mitigation will help prevent flood damage from occurring again, but you need to get started on this right away. Never wait. If you experience a supply line break or a pipe break, contact a professional immediately who can work with you to repair your home.

Finally, make sure you follow the professional's advice exactly. If repair personnel recommend a specific treatment for the supply line break, you need to follow their advice. This will help minimize damage to your home in the future. Many homeowners are nervous about dealing with flooding and water damage, so they simply try to avoid facing the issue. This can lead to other problems, which makes it even more imperative that you face these issues head on.

The truth is that no matter how much you plan for flood damage, you can never be completely prepared. Maybe your area experiences a higher level of rain than usual or a surprise tropical storm. Perhaps your pipes freeze in the winter and burst, leading to internal flooding. The most important and valuable thing you can do is to face the issue head-on when it occurs. Don't let water damage destroy your family's home or your business. Instead, talk to a company that can help guide you through the process of restoring your home to its original beauty. This could include drying, roof repair, and even siding repair. Appropriate repairs will help minimize future damage to your home and will make you feel safe and content in your house once more. Visit http://www.SERVPRObradleycounty.com for more information on water damage.

A Guide to Storm Restoration

9/27/2017 (Permalink)

A Guide to Storm Restoration

The best laid protections against the elements may do little to protect your home from all types of storm damage. Even if you board up your windows, patch your roof, or wrap your pipes, you still may be left to deal with a roof leak, frozen pipes, flooding, and wind damage inflicted on your home.

Because home restoration projects require special care and attention, it is always best that you leave this storm restoration work to professional contractors who specialize in water restoration and storm remediation. You can start the process of roof repair, removing ground water, thawing out ice damming, reversing hail damage, and more today by contacting services devoted to fast and thorough storm remediation.


Putting Together a Storm Restoration Plan

You never know when emergencies like river flooding, ice damming, frozen pipes, hail damage, or wind damage will hit your home. You may go to bed with the weather calm and predictable only to awaken to extensive roof damage, a roof leak, ground water pooling up in your basement, or hurricane damage ravaging the rest of your structure.

Moreover, you might not have a flood pump to use to deal with flood water from river flooding or melting ice damage inside your house. Even if you had a flood pump, chances are you would not be fast enough to deal with the needed storm remediation. Instead of letting river flooding, ice damage, and ground water claim your home's interior or risk frozen pipes or an ice dam from overtaking your plumbing, you can get help immediately by calling professional water restoration and home restoration services.

When you call 24/7 home restoration and water restoration contractors, they arrive with equipment like a flood pump that they will need to pump out the flooding, reverse hurricane damage, remove an ice dam, start an extensive roof repair, and perform other types of storm remediation. This storm damage equipment will come in handy for creating a tailored storm restoration plan designed just for your home. Whether you need ground water pumped out of your basement, flood water shop vacuumed out of your upholstery, roof damage fixed, or frozen pipes thawed out because of ice damming, you can get the personalized water restoration services you need just for your home.


Round-the-Clock Home Restoration Services

As mentioned, you never know when an ice dam will build up in your pipes, ice damage will cause extensive roof damage like a big roof leak, or hurricane damage will result in flood water coming inside of your house. You cannot wait until morning to deal with flooding, wind damage for which roof repair is needed, hail damage on the outside of your house, or other types of hurricane damage or storm damage. You need to know that there is a 24/7 contractor available to handle ice damming, use a flood pump to pump out river flooding, repair roof damage, pound out hail damage, and take care of other types of storm damage.

Many storm restoration companies are available anytime day or night to help you cope with ice damage, thaw out an ice dam, dry out flood water, perform a roof repair to seal off a roof leak, clean up wind damage, and soak up flood water caused by pipes that are flooding and flowing out of the bathroom. Even if the emergencies occur in the middle of the night, you can call the restoration company in your area for a fast and immediate response. Many also are able to work with your homeowner's insurance company to minimize your worry and to help you keep your out-of-pocket costs low.


Storm damages can make your home uninhabitable, unsafe, and downright dirty. You cannot cope with such crises alone. You need to know that a professional restoration service is at the ready anytime day or night. You can reverse water damage, thaw out frozen plumbing fixtures, and otherwise restore your house regardless of the hour by knowing what service to call during this kind of emergency.
Visit http://www.SERVPRObradleycounty.com for more information on storm damage.

Professional Remediation is Always Best for Commercial Fire Damage

9/17/2017 (Permalink)

Professional Remediation is Always Best for Commercial Fire Damage

Fire is devastating no matter when or where it happens. Once it's put out and the fire truck drives away, people find themselves with serious issues that need to be cleaned up. Your firefighter is there to put out the fire using a fire hose and other firefighting methods, not to clean up afterwards. Things left behind can include soot damage, fire damage, smoke damage and their accompanying stains and odors. A person may look at the damage and wonder where to start with fire restoration.

The Mess Left Behind

Whether the fire started as an electrical fire, utility room fire or from causes that are more insidious, chances are that during fire suppression when the fire sprinkler system was activated, a mess was created that caused extensive commercial fire damage. A professional fire and smoke restoration technician is your best bet to get the fire damaged area truly clean again.

Fire damage can include charring, soot damage, smoke damage and extensive water damage from the fire being put out. Commercial fire damage left behind can be frustrating and heart wrenching. When you saw the fire truck arrive and the firefighter pull out a fire hose, you knew right away that water damage would be added to the fire damage, requiring a detailed level of cleanup. The fire sprinkler system also added to the water damage, even though you knew it was a necessary part of fire suppression.

Putting Together a Storm Restoration Plan

9/17/2017 (Permalink)

Putting Together a Storm Restoration Plan

You never know when emergencies like river flooding, ice damming, frozen pipes, hail damage, or wind damage will hit your home. You may go to bed with the weather calm and predictable only to awaken to extensive roof damage, a roof leak, ground water pooling up in your basement, or hurricane damage ravaging the rest of your structure.

Moreover, you might not have a flood pump to use to deal with flood water from river flooding or melting ice damage inside your house. Even if you had a flood pump, chances are you would not be fast enough to deal with the needed storm remediation. Instead of letting river flooding, ice damage, and ground water claim your home's interior or risk frozen pipes or an ice dam from overtaking your plumbing, you can get help immediately by calling professional water restoration and home restoration services.

When you call 24/7 home restoration and water restoration contractors, they arrive with equipment like a flood pump that they will need to pump out the flooding, reverse hurricane damage, remove an ice dam, start an extensive roof repair, and perform other types of storm remediation. This storm damage equipment will come in handy for creating a tailored storm restoration plan designed just for your home. Whether you need ground water pumped out of your basement, flood water shop vacuumed out of your upholstery, roof damage fixed, or frozen pipes thawed out because of ice damming, you can get the personalized water restoration services you need just for your home.

For more information about our storm services visit http://www.SERVPRObradleycounty.com

Using Professionals for Building Damage

9/17/2017 (Permalink)

Using Professionals for Building Damage

The professionals will be able to easily and quickly take care of the smoke damage that has been left behind as well as soot damage on the walls. Whether it is smoke damage or something else, the experts can put in a fire sprinkler system and fire suppression system to prevent this from happening again. The electrical fire or utility room fire that you have dealt with needs to be handled by an expert company, not by firefighters using fire hoses and fire trucks. Soot damage on its own can be incredibly problematic overtime.

In fact, the fire trucks and fire hoses that were meant to put out the fire can cause water damage as well. This means that you are going to need to have the repair work done by the experts who can also deal with water damage. The soot damage is something that should be left for experts because you need special tools and skills to get rid of it. This is also something that you are going to want to discuss with your insurance policy provider. You might be surprised to find out that you are going to be fully covered for the restoration because you have the right type of coverage.

No matter what type of fire you recently dealt with in your home or office, it is nice to know that there are professionals out there who are more than willing to take you on as a client and get your property back to its former glory. This is not a project you should try to do on your own, as there are many things that can go wrong without you even realizing it. The first thing that you need to do is contact the experts so that they can come to your home and do an assessment of the fire in question. Once the assessment is done, you will easily and quickly be able to get back to your way of living in no time at all once the professionals have done their work.

Visit http://SERVPRObradleycounty.com for more information on fire damage and restoration. 

SERVPRO Contains the MOLD then Decontaminates

9/17/2017 (Permalink)

SERVPRO Contains the MOLD then Decontaminates

When you are dealing with any mold damage, there are particular steps and precautions that need to be taken. We at SERVPRO understand this, and we have the experience and knowledge to provide you with the thorough and safe remediation that you would expect from any professional.

Mold is dangerous and can cause adverse health effects if it is not taken care of right away. That is why if you have mold damage in Cleveland of any kind, you should contact our technicians at SERVPRO right away so we can come out and assess the damage, create a plan of remediation and take care of the issue. Below is a list of some of the major steps that are needed in the process of mold remediation. Other steps might be needed, but above all else, safety takes priority over all over procedures, and we pride ourselves in following all safety regulations.

Establishing Containment
Our professionals will first work to contain the mold to make sure it does not spread to areas which are uncontaminated and to protect you and your family. We will be careful not to introduce airflow to areas that are uncontained to avoid spreading contamination to other regions. Building containment can include the following:  

  • Installing sheets of plastic for containment barriers.
  • Making a negative air pressure in the contaminated area.
  • Sealing HVAC vents to stop contamination of the duct system.
  • Establishing rooms that are clean and decontamination rooms for entering, leaving and decontaminating materials and equipment.


Removing Mold Contamination
The process for removing mold depends on the kind of surface the mold is on. Materials that are nonporous can usually be cleaned. However, visible mold growth will many times need to be taken out of the home and discarded.

  •  We will remove porous materials that are extensively contaminated by mold, active mold growth on porous materials, like carpeting, fabrics, drywall, and insulation is removed by getting rid of the material itself.
  • We will get rid of mold from nonporous materials by cleaning. These materials include metals, glass, plastics and the like. Mold can be removed by HEPA vacuuming when we are dealing with a dry surface or by wiping with a damp cloth and detergent solution if it is growing in a layer of soils.
  • Materials will be HEPA vacuumed first to remove fragments of loose mold, and then if needed, materials will be agitated to get rid of mold. Semi-porous materials can be cleaned by damp wiping, sanding, wire brushing or other abrasive methods. Semi-porous materials include concrete and wood.
  • For long-duration and heavy exposures, wood materials might have to be removed if their structural integrity has been weakened by rot. Dust and settled spores will then be removed, many times by using HEPA vacuuming and damp wiping, even on porous materials.


Everything is then dried to stop any further growth of mold with air movers and dehumidifiers.

Because we at SERVPRO of Bradley County know and follow these procedures, you are aware that you will be getting thorough mold remediation when you give us a call. We can be contacted any time of day, any day of the year by dialing (423) 614-5552.

The Steps of Professional Fire Damage Restoration

8/29/2017 (Permalink)

The Steps of Professional Fire Damage Restoration

A fire in a home or a fire in a business can ruin everything. Whether it is confined to one area or it spreads, it's important to focus on fire cleanup as soon as possible. There is a right and a wrong way to deal with fire damage restoration. The best thing to do is contact a restoration company to ensure that it's all handled properly.

Handle the Emergency

A restoration company will be able to come out and help with the fire cleanup immediately. Whether there is residential or commercial fire damage, there might be the need for a board up. The board up is often something that needs to be done right away to help protect the property until the restoration is complete.

When there is a fire in a home or a fire in a business, it can happen at any time. It's important to work with a restoration company early on as they will be able to take the lead. They can identify what needs to be done, from getting a board up done to focusing on the fire cleanup.

Often, significant residential and commercial fire damage can be avoided by the quick acting professionals who come out to a property. They can secure building structures and prevent further soot damage and smoke damage.

Clear Out the Fire Damage

Once the board up is done, it's then possible to focus on the interior. There might be smoke damage, soot damage, and much more going on. Some of the fire damage will obviously need to be cleared out. This could be everything from flooring materials to countertops and even appliances.

Some items that have soot damage or smoke damage can be cleaned. It's why it's important to explore fire damage restoration from professionals. They will be able to identify whether things are salvageable or not. The smoke smell might be lingering, but that can often be addressed later on.

Residential or commercial fire damage will vary based on how long the fire went on before it was put out. Additionally, the fire cleanup might have to involve water cleanup because of what was needed to put the fire in a home or fire in a business out.

Focus on the Restoration

The fire damage restoration should be a focus once the fire cleanup has taken place. Anything that experienced severe soot damage or smoke damage should be discarded. From there, it will be easier to see what needs to be repaired and reconstructed.

Professionals who understand fire damage restoration will work hard to clear out the smoke smell and make it look like a fire in a home or a fire in a business never took place. The residential or commercial fire damage repairs can include fixing cabinets and countertops, replacing flooring and drywall, and much more.

The smoke smell, in many instances, is something that will go away once the home or business gets cleared out.

Restorations are important because it's what will get a person back inside their home or business faster. The longer it takes to restore the property, the longer a person is without their home or are unable to continue business operations.

Fire damage is something that a home or business can overcome. By working with a professional restoration company, it's possible to get rid of the smoke smell and work on clearing out the fire damage. A person can then enjoy their building once again without having to focus on the fact that there was a fire. The reminder will be all but gone when it's done right.
Visit http://www.SERVPRObradleycounty.com for more information on fire damage.

What's Included in Professional Water Damage Restoration Services

7/25/2017 (Permalink)

What's Included in Professional Water Damage Restoration Services

Water in unwanted places can cause a lot of damage. If the business or home owner is able to act quickly, the damage can be minimized. It is important to call a reputable water restoration company for help.

Professionals understand how devastating water or flood damage can be, and they’re committed to providing businesses and home owners with water cleanup and restoration services to help them fix problems with residential or commercial water damage, pipe break, supply line break, and more.

A pipe break, a supply line break, or a roof leak can result in flooded home or water in business. The key is to act immediately and quickly begin the restoration process.

After a flood damage, a pipe break or supply line break, homeowners or business owners may feel overwhelmed by the tremendous amount of tasks they're facing in order to get things back to normal. Water can be absorbed into porous materials, causing laminate to separate from pressed board, carpet to come off of its backing, and other damages.

The mitigation process involves removing the water from furniture, carpet, walls, or flooded basement. Professionals from a restoration company have the latest water cleanup equipment and state-of-the-art technology. This enables them to extract water and clean a flooded home faster, which prevents additional water in home or water in business damage and ultimately restores the property back to pre-damage condition quickly.

Mitigation professionals are highly trained and have great expertise in water cleanup and restoration, and structural drying. Water cleanup professionals are available to answer any questions a property owner may have. They can provide the expert advice and guidance you need throughout the restoration process. You can count on their quick arrival and fast service.

Here are the steps followed by professionals to restore a flooded home or business back to good condition:

Inspection of Property

Professional conduct a detailed inspection of the flooded home or water in business and assess the scope of water damage in the property. They determine the category of water damage and the areas affected. This is a crucial step to outlining the most effective plan of action to restore the property.

Water Damage Cleanup

Water or flood damage cleanup is the extraction and removal of surface water and its residual effects from a flooded home or business. Mitigation professionals will first measure the extent of the water damage with a combination of meters, moisture detectors and infrared cameras. They aim to locate both standing water and hidden pockets of water collection. Depending on the amount of excess water, the professional will remove it with a powerful truck-mounted pump, a submersible, or a gas-powered pump.

Drying and Dehumidification

Technicians use specialized equipment and advanced techniques to remove the remaining water and moisture in hard-to-reach areas. They use heavy-duty fans, which are strategically placed throughout the property to ensure optimal drying. The water cleanup technicians also know which areas of the property need to be dried. They make sure the area is completely dry before they proceed to the next step.

Restoration

This is the process of restoring the home or business to its original condition. This may entail minor repairs, such as replacing the carpet and installing new drywall, or may entail major work, such as rebuilding various rooms or areas in a business or home. These jobs require a highly experienced team of professionals – and that’s exactly what a reputable restoration company offers.

Considerations

Having water in home or water in business is a serious problem. Pipe break and supply line break are a common flooded home or water in business problem, and should be addressed properly. Whether minimal flood damage in business or extensive water in home, water cleanup and drying always needs a quick response and proper mitigation. A reputable restoration company can effectively clean up the excess water and dry the affected areas and materials.
Visit http://www.SERVPRObradleycounty.com for more information on water damage.

Why It's Important for Professionals to Take Care of Smoke Damage

7/25/2017 (Permalink)

Why It's Important for Professionals to Take Care of Smoke Damage

A fire in a home or a fire in a business can leave extensive smoke damage as well as fire damage. While most individuals believe they can clear out the smoke smell after a fire, it generally requires a complete fire damage restoration before all smoke damage and soot damage can be reversed. Soot settles into surfaces only minutes after a fire and can be extremely stubborn. These particles not only cause odor, they can be dangerous to inhale. Only a certified professional can guarantee that soot damage and smoke damage is reversed safely and completely.

Immediately after a fire in a home or a fire in a business, it is important to call a restoration company, since they can arrange for the immediate boarding up of the property. This ensures security while the fire damage restoration process is going on. It can be unsightly to board up a home or a business, but this is certainly preferable to further commercial fire damage. With the property boarded up, the restoration company can evaluate for soot damage.

Before a professional upholstery and fabric specialist can remove soot from any surfaces in the property, the flooding and excess water from firefighting must be extracted by another licensed professional. This will prevent water damage from adding to the fire damage already present. It will also prevent mold from growing in the moist areas in the property.

Fire cleanup can start after the property is dry. The smoke smell that lingers after extensive fire damage is irritating, but it can also cause smoke damage to the lungs. A complete fire damage restoration purifies the air with industrial air purifiers so that it becomes safe to breathe, even for young children, the elderly, and even the infirm. Commercial fire damage can cause an even stronger smoke smell if industrial equipment is damaged. A fire in a business is often treated differently than a fire in a home.

A fire cleanup company will also help to sort all personal items and evaluate them for soot damage. If smoke has entered the personal items, it may be more cost-effective to replace them rather than to restore them. However, many individuals place quite a bit of sentimental value on their personal belongings and prefer for them to be restored without the smoke smell. Commercial fire damage tends to be evaluated for cost-effectiveness. Either way, it is imperative that the smoke is completely extinguished from the items before they can cause any harm to individuals who may come into contact with them.

A restoration company will also arrange for debris that has been irreversibly damaged to be removed via crane if necessary. It is important during the fire damage restoration process that a professional evaluates the fire damage to objects caught in the fire so that they can decide whether or not something is safe to be salvaged. A fire cleanup can often be a disposal of all items that can cause harm, even if the property owner is unaware of their dangers.

A fire in a home or a fire in a business can also require collaboration with the local fire department for prevention of further disaster. A restoration company will both board up a property and manage access to it so that all necessary parties can help to prevent further harm. Commercial fire damage can spread if prevention methods are not decided upon and implemented.

A fire cleanup is both impossible and unsafe for an individual who is not licensed and trained. A restoration company is necessary to ensure the safest and quickest path toward normalcy after a shocking disaster like a fire. Smoke inhalation is often more dangerous than the fire itself, and all properties that have undergone a fire must be evaluated for the risks that lingering smoke might have on individuals who will come into contact with it. Visit http://www.SERVPRObradleycounty.com for more information on fire damage.

How To Rejuvenate A Home or Business After Water Damage

6/30/2017 (Permalink)


How To Rejuvenate A Home or Business After Water Damage

Water damage in a home or business can seem devastating at first. The damage can be caused by a number of bad circumstances. A fire may need to be extinguished. The excess water can ruin many items. It doesn't have to. Drying is an equally important task.

A flood may also occur. Heavy rains eventually happen in just about every climate. Homes or businesses near large bodies of water are more susceptible to flooding. Homes in valleys or without great local drainage systems may experience more floods. You can generally find out if the house or business you are buying is in a flood plain before you ever purchase. It's an important thing to be aware of. You might consider flood insurance if you live or have a business in a potential flood prone area.

Flood damage can wreak havoc on exposed items. Personal property can be damaged beyond repair during a water in home scenario. Machinery and furniture could lose the majority of their respective value in a business loss. Flood damage can be particularly horrific depending on the depth of the water level. A few feet of water could have much more damage than just several inches with flood damage.

Faulty appliances could also spill water and create more potential water cleanup. Commodes, hot water heaters and dishwashers don't always do what they are supposed to do. Anything that utilizes water is susceptible to flooding your floor.

There are many ways water damage can hurt your dwelling or privately owned business. It's not a pleasant thought for a homeowner or a business owner. Assessment within a certain time frame is always crucial. Drying the water damage and complete water cleanup is a necessity to help you move back into your home or get your business back up and running.
Mitigation of any damage can quickly get you back into a comfortable situation where you don't lose customers or sleep. Whether it is water in home or water in business, restoration is an invaluable process. It could save assets from needing to be tossed in the trash. It can prevent any further water damage or mold. Water cleanup isn't an easy task and requires professionals.

Water does more than just harm the exterior of items laying around. It can also damage the interior of those items. It can create potential mold. The bacteria and dirt that accompanies flood waters and fires isn't an easy thing to remove. Water in home is particularly scary since the majority of your time is probably spent there.

That's why mitigation is so important in the early stages of the process. The sooner you have someone assess the water damage the better the opportunity for potential restoration. Only true professionals can examine your assets to see if the damage sustained requires complete throw away.

Industrial strength drying can also prevent any further damage and perhaps any future smell of burnt or damaged items. It could be flood damage, fire or an appliance malfunction. Restoration to your home or business is still crucial to getting back on your feet. Mitigation of the bad circumstances is an important factor in recovery for insurance purposes as well. You might not even own your business or home completely. This means you are obligated to have the damage with any loss fixed.

There's a difference in water cleanup for a home and water cleanup for a business.

Water in Home

Homeowners typically have many personal items that are bonded my special memories. The residents of the home may feel as if they need to go through many of their personal belongings first before mitigation can take place. A homeowner can stay at a hotel while restoration takes place. The hotel is typically paid for in their home insurance policy.

Water in Business

Water in business damage is different because the owner needs to get the business functioning as quickly as possible. While the owner doesn't have to sleep over night at the business, he or she will still need the drying and restoration to take place as quickly as possible. That's because the business owner doesn't have another place to generally run the business operations. The business storefront serves as the focal point for operations. It's where customers come to shop, pay and ask questions. The damage could hurt machinery like printers, scanners and computers. It could potentially leave mold or a foul smell. Water in business could potentially close down a business for good. It could leave a bad impression with new customers. It could send loyal customers to a competitor.

Neither loss is a fun experience to go through. The most important thing to remember is to get it assessed as quickly as possibly by a professional so the restoration process can begin.
Visit http://www.SERVPRObradleycounty.com for more information on water damage.

The Need For Mold Removal Services

6/30/2017 (Permalink)


The Need For Mold Removal Services

Mold, mildew and other fungus are present almost everywhere. These microorganisms may float in the air because they are microscopic and not always visible to the naked eye. Mold in the home or mold in the business can enter through doors, windows, AC/heating systems and even through clothing or a pet. Mold generally thrive in moisture, from here, the mold can quickly grow and become large colonies. Mitigation services need to be sought before the mold, mildew, and fungus can grow into colonies and produce allergens that pose a danger to the health of the occupants. Smelly odor can also mess with the indoor air quality.

Mold in the home and mold in the business should not be ignored. Home and business owners can seek mold removal or remediation services to get rid of the mold. Commercial mold damage companies have the necessary skills and experience needed for mold remediation. They handle mold damage and use equipment and deodorization agents to get rid of the mold. Mold in large numbers leaves behind a smelly odor. This smelly odor can help point to where the mold spores are concentrated. The smell is treated using deodorization which works to improve the indoor air quality.

There are several steps taken by commercial mold removal experts when conducting mold damage remediation. For starters, it is important to document the problem. Commercial mold damage companies inspect the mold damage situation before any remediation or mitigation services can take place. Documenting also helps to assess the extent of the mold in the home or mold in business damage. Pictures can be taken if the damage is extensive or the area in question is large. A good plan will be effective when conducting mold removal.

The next step by the commercial mold damage removal company is to determine the extent of the contamination. This will help the experts come up with a mitigation approach and also a method to conduct mold removal services in the affected areas. Mold, fungus and mildew removal and deodorization services are also aimed at avoiding further exposure. The underlying objective is to ensure that the mold in the home and mold in business is completely removed.

The cleanup process carried out by commercial mold damage companies may involve several steps. Mitigation measures can begin by taking care of any moisture problems. Mold, mildew, and fungus mainly breed in water, and any water problem needs to be repaired. The next step is to isolate the contaminated areas. When the mold damage is extensive, a polythene sheeting can be used to seal the doorways. The dust can also be suppressed by misting. All wet and mold damaged materials need to be removed. There are specific plastic double bags that are used to prevent further spread. Detergent and deodorization solutions are also used in the contaminated areas.

Due to the sensitivity of the job, it is best to allow professional commercial mold damage experts to handle the task. On your own, you may not be in a position to detect all the mold in the home and mold in business. Special detergents are also used to get rid of the musty or smelly odor. Deodorization will ensure that the air in the home is fresh and free from mold spores.

When contemplating on hiring the services of mold remediation experts, it is important to understand the benefits. Mold removal companies move in quickly to mitigate the mold damage. The services they offer include mold inspection. This helps to identify areas where the mold, mildew, and fungus are thriving. Their services include an estimate of the mitigation, removal and deodorization services. In addition to this, commercial mold damage companies use an action plan based on the level of mold invasion. On your own, you do not have the knowledge and expertise to come up with a mold removal plan.

Mold, mildew and other fungus are unsettling whether it is mold in the home or mold in business. However, you do not have to live with this disease causing micro-organisms. Mold damage removal and regular inspections can mitigate the negative effects.
Visit http://www.SERVPRObradleycounty.com for more information on mold removal and remediation.

Removing Moisture From a Home With Water Damage

4/25/2017 (Permalink)

Water Damage in a Cleveland, TN Home

Removing Moisture From a Home With Water Damage

Drying a home with water damage can be harder than you realize. Water cleanup and be a long and tedious job. If you have water in your home, you may want to hire a water damage restoration company to assess the flood damage and assist with water cleanup. Having water in your business causing water damage can put your business at risk. Hire someone who got water cleanup down to a science.

Mitigation or No Mitigation?

Mitigation of the issue of water in your home should begin shortly after the flood damage occurs. Mitigation of water in your business must quickly be taken care of to avoid any permanent flood damage. In either case, a water damage restoration begins the same way.

The first thing that will need to be done is removing all items from the room and deciding whether they need to be thrown away or not because of water damage. Porous materials that attract water may be permanently ruined. Natural Air Movement Open the doors and windows to get some air movement in the area with water damage.

With everything out of the room, you can begin water cleanup. By using tools like a mop, squeegee, wet vac, and water pump will help you collect the water in your home or the water in your business and remove it. Once you have done all you can do with those tools, two more tools will help you finish the job. A large dehumidifier should be set up to help pull moisture out of the air.

Giant fans creating air movement will be drying your stuff quick. Make your air movement count and direct it towards the areas that need the most drying. Job is Almost Complete Your water damage restoration is nearing completion. After the water cleanup and the time spent drying, the flood damage should be minimized. Whether the water is in your business or there's water in your home, you'll be able to handle it.

Water cleanup isn't something that's extremely complicated, but you do have to be patient when you're drying if you want to avoid permanent water damage. Move Your Stuff Back In Before you bring back in all of your furniture that you saved you should clean the room extremely well using sanitizer. If everything looks good to you, then you can start to set everything back up the way that it was.

Do not return furniture that had gotten too wet. Due to the material, they are made of they become breeding grounds for mold after their wet no matter how dry you get them. A simple formula can be used for any water damage restoration project.

Take all of your personal belongings out, remove all the water that you can, remove as much moisture from the area as possible, and move everything back in. This is the best recourse for potential flood damage that has left water in your home or business. Visit http://www.SERVPRObradleycounty.com for more information on water damage.

Mold Removal From Dwellings and Businesses

4/25/2017 (Permalink)

Mold Removal From Dwellings and Businesses

Mold can be a real problem, and many people don't understand why until they encounter it. Another reason that it can be put in the background of one's thinking process is that it can grow rapidly in places where it is not readily visible. It grows from tiny, microscopic spores that are emitted from the organism where they float through the air, and when they land if the area is favorable, they will grow. Mold needs an area where there is little to no light, a source of moisture, and no moving air to grow properly. If any one or more of these features are absent, it will not grow.

Consequently, areas such as basements, crawl spaces, attics, behind bathroom walls if pipes leak and other similar areas are where it is found.

The substance will also sometimes accumulate in the heating and air conditioning ducts which will spread the spores all over the house. If mold is discovered in the house in any great quantity plans should be made to begin a mold cleanup and mitigation plan right away. An environmental hygienist should be involved as a person with that credential can test the microbial growth and determine what kind it is.

It may look like fungus or mildew, but it may not be, and it could end up being destructive. Therefore all patches of mildew and fungus should be cleaned out as well, just in case. People should not attempt to perform a mold cleanup and mitigation process themselves because they may spread the mold to other parts of their home.

The substance of this microbial growth has roots or tentacles that penetrate into the surface of wherever it is growing. The roots will grow into just about every substance that exists, except for glass. So any exercises to kick off mold cleanup and mitigation procedures have to have an environmental hygienist on board so that the type of materials involved can be tested and eradicated so that they won't grow back.

There may be plenty of areas that have fungus and mildew growth may harbor mold, so the whole area will have to be cleaned. With the mold cleanup and mitigation program, led by a qualified environmental hygienist and qualified workers, the offending substance can be swept away with the proper techniques and careful steps that will remove the offending substance. It is a fairly straight-forward process with precautions being taken to protect the health of the workers.

The environmental hygienist will lead testing and defining of the substances found so they can be treated and eliminated. Visit http://www.SERVPRObradleycounty.com for more information on mold removal and remediation.

What To Do When You Find Mold In Your Cleveland, TN Home

3/24/2017 (Permalink)

Mold Team at SERVPRO of Bradley County

What To Do When You Find Mold In Your Cleveland, TN Home


Someone living in Bradley County, TN may find it quite difficult to avoid mold or mildew because the weather in the area is so unpredictable. There is no way for the family to anticipate when a fungus or other microbial growth will form in the home, and they need remediation services as soon as possible. This article explains how someone may have a mold cleanup crew come to their home at any time, and they may address problems in their Cleveland, Tennessee home.

#1: How Does It Grow?

Mildew, fungus and microbial growths will build in the home because of the weather and factors inside the house. Standing water is very good at creating a new growth, and the growth will continue to build until it has taken over the house. The water must be cleaned up, and the homeowner must ensure they have the environmental hygienist tell them what the status of their house is. An inspection will lead to a free estimate, and the estimate will help the homeowner understand what must be repaired.

#2: How Does Remediation Work?

The mold cleanup service moves quickly once the company starts, and they will work on multiple parts of the house until they believe it has been cleaned properly. The process will scrub every wall, check under every floorboard and ensure that every part of the house has been inspected. They will make note of all the problems they have found in the house, and they will show the results to their client before any work is approved.

#3: How Does The Environmental Hygienist Respond To Emergencies?

There are quite a few emergencies that may occur when a growth is found in the home that may seem menacing. The mold will grow until it has been remedied, and it may be toxic to the family. The hygienist will use specialty hazmat suits to check the house, and they will have an assessment of the situation completed for their client. The emergency care may be done right away, and the crew will move much faster than normal to ensure the client is given the best care possible.

#4: How Long Do Standard Services Last?

Standard services from the company in Bradley County TN or Cleveland, Tennessee will last for several hours while the work is completed and checked by a foreman. The person on the site who ensures all the work has been done properly. The work in the house has been checked numerous times before the company leaves, and they will offer certification the work has been completed.

#5: The Company Offers Fair Prices

Anyone who does work on the home must do so at a fair price, and they will find it quite simple to offer a free estimate that shows how much it will cost to do everything that must be done. The work that is done on the home must be managed in a way that is easy for the homeowner to understand, and they must feel as though they have been given a way to ensure their safety in the future.


#6: Tips For The Future

There are many small things the homeowner may do when they are trying to keep their home clean. The house will be much cleaner when the homeowners knows how to check for mold, and they may take steps to help the house stay dry. They wish to install a dehumidifier that will help suck moisture out of the house, and they will find it simple to close in the house to keep more moisture out. Moisture that sits in the house or seeps in will cause many problems for the family, and the family will find it difficult to clean the growths alone. Everyone who sees something untoward in their house must have it removed before it becomes a much larger problem.

The house is quite difficult to keep clean when it has not been visited by a professional who works in mitigation. They will bring all the equipment that is needed to clean everything, and they will show their customers a number of ways that they may care for their home. The house will remain clean and dry because of work that was done by the mitigation company, and they will come out to the house with a fair pricing plan for each customer. Everyone who has been hit by this problem will smell it in the air, and they need to know that they have chosen wisely once the crew arrives.

For more information on how to handle Mold visit http://www.SERVPRObradleycounty.com/

What to do when you find Mold in Your Home in Cleveland, TN

3/6/2017 (Permalink)

Mold Damage on a Wall in Cleveland, TN

Living in the beautiful state of Tennessee is one of life’s blessings, especially in the area of Bradley County. With year-round pleasant weather, amazing outdoor activities, attractions, and entertainment offering in abundance and so much rich and diverse history, living in the volunteer state can’t be beat. Of course, there are just with anywhere, a few small downsides that come with all of the great things about the state. One of those is the warm, damp climate of the winter and the hot humid climate of the summer. The presence of so much moisture in the air makes the problem of mold in the home a serious one.


Mold and other fungal growths are a type of naturally occurring microbial plant life. While mildew is an annoyance, unsightly to look at, and can be unpleasant to smell, mold can be dangerous to one’s health. This problem can be caused by spores that get into a person’s home via open windows, foot traffic, plants and flowers that are brought in from outside, or even HVAC vents. In most cases, the spores do not survive long enough to take hold, but in rare instances, they find their way into the dark, warm, damp spaces of homes and businesses where they thrive.


Once a structure has an infestation, it can spread quickly. The fungus can take many forms, but the black variety is the most dangerous, causing significant structural damage due to the rotting of wood, plaster, and other porous materials, as well as significant health problems including lung damage and even death. Most homeowners do not even know the level of risk that they are living with. Most fungal infestations and microbial growth problems are discovered either during a home inspection (as required by state law for just such an issue as this) or during renovations or remodeling of the structure.


Mildew growth is more commonly discovered by the homeowner in spaces such as the basement or the bathroom, and can usually be addressed with the use of a simple bleach based cleaner, but for more serious issues professional assistance is not only needed but is the law. It should also be noted that if the homeowner is seeing a great deal of mildew on a regular basis, this can be an indicator or more serious problems elsewhere in the structure and an inspection by a certified environmental hygienist is warranted. Once it has been discovered in a home or business, action should be taken immediately to address the problem. You may not know where to start, however.


The good news is that addressing the problem of mold cleanup is as simple as making a call to a local Cleveland, TN environmental hygienist. These experts in remediation, can come into the home or business and address the microbial growth issues that are present quickly and effectively. They will use a range of proven techniques to rid the home of the infestation, and then show the homeowner how to stop it dead in its tracks in the future. This two-step process of abatement and future prevention is essential to the home or business being healthy for the long run. An environmental hygienist can not only inspect the home for issues such as microbial growth of fungus, but other possibly dangerous pollutants as well, including dust mites, allergens, and more. Mold cleanup must be performed by a licensed and experienced provider in order to make sure that the problem does not get worse. The spreading of spores throughout the home by improper cleanup attempts can not only cause the risk of health dangers to get worse, but can lead to an even more expensive remediation process down the line.


There are several highly qualified and experienced fungal abatement providers in Cleveland, TN who serve the greater Bradley County area. They would be happy to perform inspections, point out any possible concerns, go over abatement plans, and discuss how to prevent the problem from ever coming back once it has been eliminated.


Living in the great state of Tennessee has a lot of wonderful benefits, but dealing with the issue of home mold cleanup, can be a chore due to the damp winters and humid summers. In Cleveland, TN and the greater Bradley county area you have a range of choices for your fungal abatement needs. Choose the remediation provider that is best for your needs and take comfort in knowing that your home is once again healthy. Visit http://www.SERVPRObradleycounty.com for more information on mold removal and remediation.

Preventing Mold Damage in Keepsakes, Collections, and Memory Boxes in Charleston

2/12/2017 (Permalink)

Storing Your Charleston Treasures in a Damp Attic or Basement Can Result in Mold Damage

SERVPRO Offers Mold Protection Tips for Your Belongs and Treasures

There is no place on this planet inhabited by people that are not also home to mold. Written records of its existence and the ability to cause problems date back to the earliest times. Mold can never be eradicated. Controlling its growth and location is something that can be achieved, nonetheless.
 
Because these fungi exist in most places, including your Charleston home, mold damage can hit where it hurts the most – your memories and irreplaceable keepsakes. It is rare for items that are on display in your curio cabinet to become damaged by mold because ventilation, a standard RH, and sunlight can keep mold from growing, even if it is indirect sunlight. Mold is more likely to proliferate in those items which are packed away and rarely taken out of storage. Thinking that these items were dry when stored and that they are safe from hazards can lead to lost possessions.
 
Facts about mold to keep in mind when preparing your precious possessions for storage are:  
Mold is everyplace, an absence of mold's tell-tale odor does not mean it is not a problem.
Mold spores only need a tiny bit of water to begin actively growing.
Mold grows best in dark places with little airflow.
The dust in your home contains mold spores, and cellulose is the primary food source for these fungi.

Mold is already in your attic, basement, and shed. Mold is also present inside of the boxes you intend to use. Many, if not all, of the items you store will already have mold spores present on them. With the lack of sunlight and air flow, the cardboard boxes just need a bit of moisture for the mold to grow. Moisture in the form of condensation can be substantial enough. There are a few actions that you can do before storing your keepsakes. If you have items in storage now, you can still act on these tips.

1. Place at least one bead pack of desiccant in each box. You can find these in most craft or sewing stores.
2. Wrap metal items in absorbent fabric. Any items that are smooth and glossy, such as china, glass, mirrors, and glazed clay can be a focal point of condensation. You should not use anything that is very absorbent. Doing so can attract and hold moisture, which you are trying to avoid. Make sure that all vases and other items that could hold water are entirely dry.
3. Launder and then, if possible, line dry any textiles, including stuffed toys before storing. Laundering and line drying reduces spores and limits a food source for the mold.
4. Take books outside on a sunny day and dust them off thoroughly.
5. Do not include anything that is damp, or that has any signs of mold being present. Spots of mold no matter how old should signal that the item needs to bagged separately, in plastic, before being stored.
 
SERVPRO of Bradley County can help you in your fight against mold. If you find mold in your home or think that it may be a problem, call us at (423) 614-5552. Mold damage can happen at any time, so we are always here to take your call.
 
 

Warm Spells during Winter can cause Flood Damage to Properties in Wildwood Lake

12/14/2016 (Permalink)

Flood Damaged Wildwood Wall Demolition

Water Seepage Can Result in Surprising Damage

Winter can be a beautiful time of the year, with the crisp white background brightening up the trees in the nearby forests. While this scene can be one that reminds many of winters past, the water is hidden in the ice and snow can also quickly melt, turning into water. If your home is in an area that typically receives some runoff in the spring time when the snow melts, you should be aware that this can also happen if there are warmer periods during the winter months.
 
In Wildwood Lake, flood damage can occur even in the winter time. An area that has snow but then receives a great deal of sun on a windless, warmer-than-normal day can become warm enough to melt the snow on it. This melted snow, which might now be muddy water, can become a problem if it enters your home. While it will not be as deep a flood as what you might experience in the spring, this extra water can still cause you problems if it enters your home.
 
Because this is not a torrential flood, you might not even know about it until it is too late. Small floods like this can enter through basement windows that have been left open for ventilation on warm days or because you're working in the basement, sorting and organizing things for your family. Alternatively, the caulking on the basement window could be old and faulty, or the glass has areas where it is cracked. It could also find its way inside through an open door, seeping in under the kitchen flooring.
 
With any flood or any size, the floor is always affected. The relationship between the speed with which the water is removed and the floor is returned to a dry state, and a number of damages experienced later are an important one to remember. When homeowners wait to repair even minor flood damage, they can often find themselves with an increased level of damage to their homes, even in areas that weren't affected by the actual water. Water does not disappear on its own – it only changes its state.
 
When water first enters, it can cause damage by discoloring the items it contacts, by weakening drywall so that it eventually crumbles, and also by inundating materials in your home with pathogens. Water that is allowed to stay around because it seems to have dried up on its own can create problems in the form of mold within the other areas of your home. These other areas can also experience other types of secondary water damage – swelling walls, buckling floorboards, sticky photograph collections, and doors and drawers that don't want to close correctly.
 
Higher than normal levels of moisture can cause all those and more. When your sunny spot on the nearby hill has caused you a streak of grief, don't worry. At SERVPRO, we have got this, and many others, type of emergency covered. We will get your home dry again, and back to its normal self.
 
Call SERVPRO of Bradley County at (423) 614-5552, anytime, day or night, and we will get started in making things “Like it never even happened.”
Warm Spells during Winter can cause Flood Damage to Properties in Wildwood Lake


Early Signs You May Have Mold Damage In Your Hopewell Home

11/29/2016 (Permalink)

While most mold is discovered long after it has grown to a substantial size, there are an indicators of mold growth before serious damage can occur.

Indications You May Have Mold In Your House

While most mold is discovered long after it has grown to a substantial size, there are an indicators of mold growth before serious damage can occur. In some cases, these signs can be a tip-off towards mold growing elsewhere in the home, or simply an early warning of mold in the immediate area. If you've noticed any of these in your home, they may be signs of an early or growing mold colony. To be sure, call SERVPRO if you've noticed any of these in your home.

White Or Discolored Patches
If you've noticed patches or spots on your walls, floors, or ceilings that are white in color or otherwise discolored, this could be an early indicator of mold damage in Hopewell. Most mold colonies start as a fuzzy white patch on a suitable surface, and other patches of discoloration can indicate a mature colony elsewhere in the home. If possible, however, you should try to verify if the patch you've found is, in fact, unusual and fresh. It could be possible that it's misplaced paint or a stain on the wall!

Unusual Smells
Mold can emit a number of unusual smells, to varying degrees of intensity. Most molds, if they do have a smell, are powerful and musty. Some types, however, can emit very different smells, so be aware of unusual odors of all kinds, especially in areas you know have been soaked or wet recently.

Mold In Neighboring Homes
Mold tends to travel between neighboring homes, be it through air displacement or as spores hitch a ride on people and pets. If your neighbors have encountered a severe mold problem, be on high alert in your home as well. Be sure to ask your neighbors how long ago they believe it began to grow, as well, so that you can know if any mold on your property has gotten a chance to mature or not.

SERVPRO of Bradley County is proud to serve the local community with quality, cost-effective and fast damage restoration services. Call us at (423) 614-5552 for our help and mold remediation services.

Biohazard Services in Cleveland, TN

9/22/2016 (Permalink)

How to Handle a Biohazard Emergency

Biohazard and Sewage Emergencies are unexpected, dangerous, and difficult to clean without proper knowledge and equipment. The two most common biohazard emergencies affecting homes and businesses are sewer backups and flood water damage. A failure to properly remove biological and chemical contaminants can seriously affect your health. While most of the biological and chemical contaminant removal should be left to the professionals, there are a few procedures you may follow in a biohazard emergency while waiting for help to arrive.

Focus on Safety:

  • Ask yourself, “Is it safe to remain in the building?”
  • Remember, exposure to biological and chemical contaminants can pose serious health consequences.
  • Evaluate your surroundings. Flood water can contain sewage, pesticides, and other contaminants.
  • Know your limits. Only do activities that are safe for you to perform.

Steps to Follow After Contamination:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

Protect Your Home or Business:

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Common biohazard scenarios include sewage backups, bloodborne pathogens, and methamphetamine labs. It is important to choose a highly trained and specialized company to resolve any situation involving dangerous substances. SERVPRO of Bradley County is an IICRC certified firm that provides biohazard emergency services. We are locally owned and operated, providing 24-hour emergency response. If you experience a Biohazard and Sewage Emergency in your home or business, contact us at (423) 614-5552

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