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Fire & Water - Cleanup & Restoration

SERVPRO Master Service Agreements

7/7/2020 (Permalink)

SERVPRO of Bradley County strives to make sure that your businesses are prepared for anything that happens.

We offer a specialized MSA (Master Service Agreement) to businesses at no cost. These are not contracts, but they do put everything in place to ensure that work can begin as soon as possible after a damage.

Master Service Agreements are customizable to each individual business. When going over the information to be contained within the agreement we will include whatever fits your business model. These agreements are great to put in place for your employees and staff to know what to do in case of an emergency loss. Because business owners are not able to be on site at all times, this document would ensure that everyone would know the protocol during an emergency. These are given as hardcopies to keep on site and also downloaded to our Emergency Ready Plan App so they can be accessed by anyone in your company with the proper permissions.

MSA’s generally include the following:

-Contact information

-FIRE & POLICE Departments


-Water Department

-Electric Company

-IT Department

-Time & Material Pricing

-This includes labor, equipment and material cost

-Insurance Information

-Payment Information

-Contingency Business Information

-SERVPRO of Bradley County Contact Information

Again, these are customizable. The basis behind these is to have one location for pertinent information in case of a damage. Having this information together before a loss happens helps to expedite the remediation process and in turn helps to lessen the extent of the damage. If you have any questions regarding our MSA’s or would like to schedule a time to sit down and put one together for your Cleveland business call our office at (423) 614-5552. 

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