Recent Posts

Clogged Gutters And Downspouts Can Cause Water Damage

9/9/2019 (Permalink)

When is the last time that you unclogged your gutters? This may not be something that you think about often, but it is essential to the drainage of your roof. Leaves and yard debris can often get caught in the drainage system and cause plugs and clogs, which lead to downspouts backing up and not draining properly. So, how do you know if your gutters/downspouts are clogged? If you notice water pooling around certain areas, this is a telltale sign that there is a clog somewhere. If you leave your gutters clogged for too long, it can water damage inside the house.

1. Overflowing gutters can spill down the exterior of the wall. Siding is designed to resist rainfall and splashing, but it is not designed to undertake a continuous flow of water. Water seepage behind the siding penetrates exterior wood sheathing and makes its way into the inside of wall spaces in the house. Water from clogged gutters may deteriorate sheathing and saturate wallboard. What have we learned from sitting water for long periods of time? Mold! Mold is bound to grow in these types of conditions. 

2. Overflowing gutters also saturate the ground below it. If you have a basement, this was can seep into the basement walls. I have seen this first hand in my own basement. Even if you do not have a basement, the water forms pools and makes it more likely that water will penetrate cracks and pores in the concrete and foundation. 

3. Clogged gutters are filled with leaves, dirt, and debris, making it very heavy when it contains water. If it gets too heavy, the weight can loosen or damage the roof. This can allow water flowing off the roof to enter the attic and drip down into living spaces. It can also saturate attic insulation, destroying its insulating effectiveness as well as triggering toxic mold growth in the attic.

If you do find that there is water in your basement or crawlspace, whether it is from flooding, clogged gutters, or a pipe bursting,  that be from a backed up downspout or a pipe break, SERVPRO of Bradley County is Here To Help 24/7, 365. 

SERVPRO of Bradley County Storm Team

9/3/2019 (Permalink)

SERVPRO of Bradley County's Disaster Recovery Team is dedicated to helping customers who have experienced tornado, hurricane, blizzard or flood damage. Much like our local production teams, the storm team is available 24 hours a day and 365 days a year, always prepared for the unpredictable. We are getting our crews ready to head to Florida after Hurricane Dorian makes its way through. 

According to the SERVPRO corporate website, "The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster." We are proud to participate on this team!

To be invited to participate on a Storm Team, a franchise has to be in compliance of all corporate Storm Team requirements and then accept the invitation when a storm event requires our services. When a loss occurs, whether it is a hurricane, flood, or tornado, we send a commercial Production Manager (or two) with a production crew with trucks full of appropriate equipment. The Production Managers ensure that there is seamless communication and timely mitigation during the chaos of the loss. 

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. We are proud to be a part of this team and help our community during the most devastating times. 

Fire Damage in Bradley County

8/21/2019 (Permalink)

Have you had fire damage to your residence or business? Did it leave you with a big mess that you can not handle, like the resulting water damage and soot damage? Water damage can come from flood damage or a fire, or both. Fires, while they are being put out, will cause not only fire damage but water damage as well from melted pipes and firefighters' efforts. 

Professional help is needed to restore the residence or business to its previous condition. Returning to the issue of a fire, once a fire is put out, there is generally water damage to add to the damage from the fire.

There is a SERVPRO in Cleveland, TN, that is there when you need it. Bradley County, TN has had its own SERVPRO franchise for years, and we pride ourselves in being there when needed. SERVPRO has been handling fire damage and smoke damage nationwide for years. It is our specialty. We are the vendor of choice for a number of insurance companies, and we have the capacity to be first on the scene to clean up after any fire or other disaster.

SERVPRO is a professional company that can deal with these natural and unnatural elements in Bradley County. We have some extreme weather from time to time, but sometimes, we're not prepared for the damage that can occur from a fire or other man-made disaster. These man-made disasters can occur at just about any time, and most often when you least expect it. That's why we pride ourselves in being just a phone call away to survey and deal with soot and soot damage after a fire.

In Bradley County, there are other teams that do fire cleanup, but SERVPRO is the number one recommended service in Cleveland, Tennessee dealing with smoke and other quality issues. We are the experts in fire cleanup, and deal with smoke and other type of quality issues as well. After a fire, furnishings need to be replaced, building damage needs to be deal with, and many other aspects of the problems encountered need to be addressed.

If you or someone you know has a problem with mold, structural damage, damage from fire, smoke, water, or other disaster, please give us a call. We will be happy to help you. Call us; you will be glad you did. Visit for more information on fire damage.

Reasons Why You Should Call A Professional After Storm Damage

8/15/2019 (Permalink)

Whether the cause of the water damage in the home is from a natural disaster or wear and tear, it is always recommended that you get proper assistance from professional flood cleanup and restoration companies. The benefits of contracting a professional mitigation and restoration company include: 

• They respond quickly to your flood or other case and make sure that they have done water cleanup, drying and fixed the damage before the structural integrity of the home is completely compromised.

• They will have the right equipment to handle the water cleanup, the drying, and the restoration so that the flooded home can look as good as it did before any of the water in the business damage occurred.

• They will offer you excellent results at very affordable costs, as opposed to cheap DIY projects that could cause massive losses and even loss of the entire building in the future.

• They will ensure that after water cleanup, drying and restoration, any plumbing issues like pipe breaks and supply line breaks are repaired after a case of water in the business or flooded home as mitigation against future recurrence of the same problem.

It is therefore advisable to make sure that a professional restoration company handles your case of flood damage, water in the home or water in the business, drying and restoration to preserve your home.

Visit for more information on storm damage. 

5 Steps in Professional Water Damage Restoration

8/12/2019 (Permalink)

Water damage can occur with no warning, leaving behind an expensive and disruptive mess. While flooding is often associated with weather, it also occurs because of a pipe break, supply line break, fire sprinklers, and sewage leaks. A flooded home not only endures the stress but also have to deal with water damage to property.

The first thing when you encounter water in home or water in business is to open up all the windows to ensure adequate ventilation. Even water from a pipe break or supply line break can facilitate the development of mold and fungus that destroys wood.

Flood damage repair is a complex task that requires a variety of techniques and equipment provided by a professional restoration company. Depending on the degree of water damage, various steps are involved in mitigating the damages. The flood restoration process follows the following steps. In the case of a pipe break or a supply line break, the first step is to fix the break to mitigate continued water inflow.

1. Loss evaluation and categorization

Loss assessment is necessary for flood damage restoration. The evaluation has to provide correct data to enable appropriate water cleanup response. The process involves identifying the source of the damage, documentation of the damage and providing accurate estimates for the flood restoration. The experts then categorize the damage based on the degree of contamination of the water.

2. Floodwater removal

The initial step in water damage restoration is to remove the water. Water cleanup companies have a variety of equipment to handle every scene. Usually, they use a portable submersible water pump pumps to pump out water in business or water in home. The pumps have a high threshold and can dry out a flooded home in a short time. This is important to mitigate water damage.

The flood mitigation experts use sensor equipment to establish the amount and extent of moisture in a flooded home. A restoration company can use the infrared sensor, which gives accurate reading while damage mitigation technicians take high-quality digital pictures and evaluate the extent of the damage. This step is necessary to determine the degree of flood damage and the mitigation measures against mold growth.

3. Water Drying

Because any residual water can cause mold growth, it is important to dry a flooded home completely. As mitigation against mold, the flood experts use various methods to dry water depending on the severity of the situation.

4. Mold Inspection and Removal

If not adequately addressed, residual water can encourage mold damage. Flood mitigation professionals use special detergents to sterilize the area. The compounds create an unfavorable environment that deters mold growth. A flooded home can also develop some odors. The experts use special deodorants and encourage ventilation to eliminate the lingering odor and airborne contaminants.

5. Monitoring and Completion

Monitoring the restoration process is important to achieve the best results. The flood mitigation experts are always proactive in the monitoring process. They ensure the drying machines is set up appropriately and working correctly. The restoration company will take the necessary steps if anything fails during the process. The process of flood damage restoration is considered complete only when the humidity or moisture and temperature are restored to industry standard. Once complete, the equipment can be removed.

Each water cleanup, whether in home or in a business, is unique and needs a proper analysis of the situation. Our professionals know how to apply the appropriate equipment and methods for removing water as fast as possible. Visit for more information on water damage.

The Different Types of Weather Alerts

7/25/2019 (Permalink)

You have likely received storm alerts before, but are you fully aware of what each alert means? In order to take proper precaution in the event of a thunderstorm, tornado, or hurricane, it is important to understand what each alert means and how to remain safe during the events. 

Flash Flood Warning is issued by the United States National Weather Service when a flash flood is imminent or occurring in the warned area. A flash flood is a sudden, violent flood after a heavy rain, or occasionally after a dam break. Rainfall intensity and duration, topography, soil conditions, and ground cover contribute to flash flooding. A Flash Flood Watch is issues when a flash flood occurs. 

In the event of a severe storm, there are multiple alerts the National Weather Service may issue. A Dense Fog Advisory alert communicates that for two or more hours, fog will cover a large area with visibility reduced to ¼ mile or less. Fog may sound harmless, but it often arrives in thick layers, making it very difficult for drivers. In fact, fog was the cause of a devastating 99-car pile up in Bradley County in 1990. You should take the warnings very seriously.  

Severe Thunderstorm Watch is issued when there is a possibility of high winds combined with thunderstorms or hail at least an inch in diameter. Once these conditions are present or imminent the alert will move to a Severe Thunderstorm Warning. It is important to remember the difference between the two, as a thunderstorm watch serves as a warning to secure items around your home and seek shelter. 

Tornado Watch is intended to prepare yourself, your family, and your belongings because tornadoes are possible in and near the watch area. Be ready to act quickly if a warning is issued or you suspect a tornado is approaching. A Tornado Warning means totake action immediately. In the event that a warning is issues, a tornado has been sighted or indicated by weather radar. There is imminent danger to life and property, and you must move to an interior room on the lowest floor of a sturdy building. 

Normally, a watch will indicate that a weather condition is possible, while a warning indicates that said weather condition is occurring or is imminent. Knowing this differentiation makes other weather alerts clearer as well.

These advance warnings provide time to prepare for weather events. Be aware of the signs and seek shelter when it is needed. As always, we are Here to Help in the event of a loss. Our storm team travels across the U.S to assist those who have lost their homes in natural disasters. 

Why Should Soot Be Cleaned By A Professional?

7/19/2019 (Permalink)

Soot is the result of incomplete burning materials and can be heavily contaminated and dangerous to someone without the proper disposal knowledge. After a fire, soot spreads and settles on almost all of the surface area, depending on the circumstance. Soot is a fine particle, allowing it to settle deep within porous surfaces and travel through the air. Smoke and soot also leave a distinct, strong smell. Imagine the smell of your clothes and hair after you leave a bonfire, but much more potent. If you have ever been in a recently burned home, you know that it is often difficult to breathe. Sometimes, you are able to see the particles floating in front of you.

Smoke Damage Can Create Long Term Issues

If you attempt to clean the smoke damage yourself or leave it unattended for weeks, it may settle in and cause significant discoloration and deterioration to your furniture, walls, and HVAC system. 

Health Concerns

As mentioned before, fine soot particles can travel through the air and make their way into the home ventilation system. If the HVAC system is not properly evaluated and cleaned, these particles can blow throughout the house. As a result, the air quality of the home will be negatively impacted and can cause a flare up of asthma, allergies, and other respiratory issues.

Without professional equipment designed to neutralize odors completely, it’ll be difficult to fully rid your home or business of smoke damage. Whether the fire engulfed the entire property or only a small section, it’s important to have a certified technician evaluate the property. SERVPRO of Bradley County is a full-service fire and water restoration company, in addition to mold remediation and biohazard cleanup. We also provide content clean-up and restoration, as well as a reconstruction division. We can make fire damage look "Like it never even happened."

Quick Mitigation Leads to Quick Restoration to Your Cleveland Business

7/12/2019 (Permalink)

Quick Mitigation Leads to Quick Restoration 

Water damage always seems to occur at the worst possible times. Maybe you're out of town when a pipe bursts in your business, or maybe your toilet overflowed in the middle of the night when nobody was in the building. Regardless of the time, place, or situation, SERVPRO of Bradley County is here to help. Reach out to a mitigation and restoration company to schedule water cleanup for your water damage in your business. The sooner you start with the restoration and mitigation, the sooner you can avoid future flood damage to your property. Mitigation will help prevent water damage from occurring again, but you need to get started on this right away. If you experience a supply line break or a pipe break, contact a professional immediately who can work with you to repair your business.

Make sure you follow the professional's advice exactly. If repair personnel recommend a specific treatment for the supply line break, you need to follow their advice. This will help minimize damage to your business in the future. Many building owners and managers are nervous about dealing with flooding and water damage, so they simply try to avoid facing the issue. This can lead to other problems, which makes it even more imperative that you face these issues head on.

The truth is that no matter how much you plan for flood or water damage, you can never be completely prepared. Maybe your area experiences a higher level of rain than usual or a surprise tropical storm. Perhaps your pipes freeze in the winter and burst, leading to internal flooding. The most important and valuable thing you can do is to face the issue head-on when it occurs. Don't let water damage destroy your family's business or your business. Instead, talk to a company that can help guide you through the process of restoring your business to its original beauty. This could include drying, roof repair, and even siding repair. Appropriate repairs will help minimize future damage to your business and will make you feel safe and content in your commercial building. 

Visit for more information on water damage restoration. 

Fire Prevention and Safety Tips for Businesses

6/21/2019 (Permalink)

Your success shows through the hard work you put into increasing your business to keep the doors open. The unforeseen challenges of life keep you on your toes and remind you there are always going to be things out of your control. You can, however, protect yourself and your business from any unforeseen hazards like fires.An unexpected fire can cause huge financial liabilities for all size business owners. First of all, a fire usually can cause you to close up shop for an undetermined amount of time, which can prevent you from conducting business and making money. You can also find yourself being charged with a great deal of liability claims from employees and customers. Here are some tips to protect your business from fire damage:

Fire Extinguishers and Business Safety
One way to protect yourself, your employees, and your business from fire is to have proper fire extinguishers handy on the premises. Fire extinguishers can help you eliminate a small fire from spreading into a fire that is out of your control.

When you purchase fire extinguishers, you need to be sure to purchase the proper class extinguisher for each form of fire hazard. The following list will help you purchase the class of extinguisher that is right for your business:

Class A- Regular Combustibles
Class B- Flammable Liquids
Class C- Electrical Equipment
Class D- Combustible Metals

Once you buy all the necessary extinguishers, perform a training session with all employees on the proper use of the extinguisher and how to check if it is charged. Place them in a highly visible area for quick and easy access. The most common place for extinguishers are break rooms and kitchens.

Smoke Detectors and Fire Alarms
The best protection from a fire is early detection. Smoke detectors provide the early warning you need to stop a fire in its tracks. Be sure to change the batteries every three months and test them every month. Place one smoke detector in every room and fire alarms on every floor. Like everything else in the world, smoke detectors have a life expectancy. Replace your smoke detectors every ten years. If you are unaware of the age of your detectors, replace them. The amount you spend on new detectors is nothing compared to the alternative.

Overhead Sprinklers Prevent Fire Damage
One important tool for putting out a fire is water. Overhead sprinklers can douse a fire as soon as they detect it. If you have equipment and paper that is sensitive to water, simply have them installed in the areas that are prone to fire outbreaks.

Your business is your livelihood. You do not want to loose it to a fire. Taking the proper precautions can save you a lot of time, effort and money in the long run. Use these tips to help you take preventive measures to protect your business.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

How to Check for Hidden Water Damage- Bradley County

6/21/2019 (Permalink)

Most water damage looks like wet floors or water dripping from the ceiling, but some water damage is harder to spot. Here are a few signs that you can check for to see if there may be unnoticed water damage:

Check under the floors:

Check your floors for any warping, buckling, or discoloration. Water may not be pooling on top of the flooring, but it could be affecting the subfloor. These can be signs of the presence of water or excess moisture between the flooring and the subfloor, or possibly in the subfloor.

Check behind the walls:

A few indicators that water may be behind your walls are discoloration, staining, and peeling/bubbly paint. If the water damage is significant, you might be able to touch the walls to see if they are buckling and soft. These signs may be from a small water leak over time that has affected the drywall. Even if the drywall does not feel wet, there could be unseen moisture behind it. 

Check unlikely locations: 

Be sure to use these techniques to check the basement, attic, and crawlspace. These are places that water damage can occur unbeknownst to the homeowner. After a certain amount of time, mold will grow in these water-damaged, warm, damp places.  

If you smell musty odor or if you can see any mold growth, these are also clear indicators that there may be water or moisture where it shouldn’t be.

If you do suspect unseen water damage in your home, our staff has the knowledge and equipment to identify and mitigate the damage. Give us a call at (423) 614-5552.