Recent Posts

Why We Must Contain the Mold Then Decontaminate It

3/15/2019 (Permalink)

SERVPRO Contains the Mold then Decontaminates

When you are dealing with any mold damage, there are particular steps and precautions that need to be taken. We at SERVPRO understand this, and we have the experience and knowledge to provide you with the thorough and safe remediation that you would expect from any professional.

Mold is dangerous and can cause adverse health effects if it is not taken care of right away. That is why if you have mold damage in Cleveland of any kind, you should contact our technicians at SERVPRO right away so we can come out and assess the damage, create a plan of remediation and take care of the issue. Below is a list of some of the major steps that are needed in the process of mold remediation. Other steps might be needed, but above all else, safety takes priority over all over procedures, and we pride ourselves in following all safety regulations.

Establishing Containment
Our professionals will first work to contain the mold to make sure it does not spread to areas which are uncontaminated and to protect you and your family. We will be careful not to introduce airflow to areas that are uncontained to avoid spreading contamination to other regions. Building containment can include the following:  

  • Installing sheets of plastic for containment barriers.
  • Making a negative air pressure in the contaminated area.
  • Sealing HVAC vents to stop contamination of the duct system.
  • Establishing rooms that are clean and decontamination rooms for entering, leaving and decontaminating materials and equipment.

Removing Mold Contamination
The process for removing mold depends on the kind of surface the mold is on. Materials that are nonporous can usually be cleaned. However, visible mold growth will many times need to be taken out of the home and discarded.

  •  We will remove porous materials that are extensively contaminated by mold, active mold growth on porous materials, like carpeting, fabrics, drywall, and insulation is removed by getting rid of the material itself.
  • We will get rid of mold from nonporous materials by cleaning. These materials include metals, glass, plastics and the like. Mold can be removed by HEPA vacuuming when we are dealing with a dry surface or by wiping with a damp cloth and detergent solution if it is growing in a layer of soils.
  • Materials will be HEPA vacuumed first to remove fragments of loose mold, and then if needed, materials will be agitated to get rid of mold. Semi-porous materials can be cleaned by damp wiping, sanding, wire brushing or other abrasive methods. Semi-porous materials include concrete and wood.
  • For long-duration and heavy exposures, wood materials might have to be removed if their structural integrity has been weakened by rot. Dust and settled spores will then be removed, many times by using HEPA vacuuming and damp wiping, even on porous materials.

Everything is then dried to stop any further growth of mold with air movers and dehumidifiers.

Because we at SERVPRO of Bradley County know and follow these procedures, you are aware that you will be getting thorough mold remediation when you give us a call. We can be contacted any time of day, any day of the year by dialing (423) 614-5552.

Free CE Class on March 21st!

3/15/2019 (Permalink)

Why SERVPRO Free CE Class on March 21st! Join us at our CE class on March 21st!

Attention Insurance Agents:

Are you in need of Continuing Educaiton credits for license renewal? If so, SERVPRO of Bradley County has solidified a class on March 21st, 2019 teaching a 4-hour Fire Restoration course. If you would like to be added to the email list to receive emails about Continuing Education courses, contact Madison at moneil@SERVPROchattanooga.com.

Each class is uniquely designed to aide insurance agents in understanding what SERVPRO has to offer as a water, fire, mold restoration company. Come join us for free classes with lively discussions, delicious homemade lunch, and BINGO!

If you would like to register for the March 21st CE classes, click here

If you have questions or concerns regarding CE information or general/emergency assistance, call (423) 614-5552. We offer emergency services 24/7/365. 

Contents Management in Our Ooltewah Facility

3/12/2019 (Permalink)

Why SERVPRO Contents Management in Our Ooltewah Facility Our 15,000 square foot facility houses 30+ storage vaults for your damaged contents.

When you experience a fire or water in loss in your home, you might not realize the extent of damage to your contents. It can be overwhelming to deal with cleaning all of your damaged furniture, clothing, kitchen items, etc. Whether it is in-house cleaning or sending it to a specialist, our team is certified to clean and safely store your contents. Rest assured we handle your contents with care and precision knowing they are sentimental to you and your family.

Here are the steps that will take place after a fire or water loss occurs:

  1. Our team will safely pack up your property while our contents manager documents each and every item that we pack. When your property is damaged enough to require floor replacement, new drywall, or new painting, our team will bring your contents to our facility. Your contents are then safely cleaned and stored the SERVPRO of Bradley County facility in individual vaults while your house is being renovated. 
  2. After your contents have safely arrived at our facility, our team then works on drying wet items, wiping soot damaged furniture, and utilizing our ozone room. Rest assured that your contents are handled with extreme care by our highly trained restoration crew. 
  3. Once the restoration process is complete and your home or business is back to preloss condition, we will repack your contents after cleaning and bring them to your home to unpack and place the items in their original positions.

As your local SERVPRO of Bradley County, we strive for excellence with our employees and complete satisfaction with our customers.

We are here to better serve our community and customers in their time of need. Call us any time for questions, concerns, or emergencies at (423) 614-5552.

Early Signs You May Have Mold Damage In Your Cleveland Home

3/8/2019 (Permalink)

Indications You May Have Mold In Your House

While most mold is discovered long after it has grown to a substantial size, there are an indicators of mold growth before serious damage can occur. In some cases, these signs can be a tip-off towards mold growing elsewhere in the home, or simply an early warning of mold in the immediate area. If you've noticed any of these in your home, they may be signs of an early or growing mold colony. To be sure, call SERVPRO if you've noticed any of these in your home.

White Or Discolored Patches
If you've noticed patches or spots on your walls, floors, or ceilings that are white in color or otherwise discolored, this could be an early indicator of mold damage. Most mold colonies start as a fuzzy white patch on a suitable surface, and other patches of discoloration can indicate a mature colony elsewhere in the home. If possible, however, you should try to verify if the patch you've found is, in fact, unusual and fresh. It could be possible that it's misplaced paint or a stain on the wall!

Unusual Smells
Mold can emit a number of unusual smells, to varying degrees of intensity. Most molds, if they do have a smell, are powerful and musty. Some types, however, can emit very different smells, so be aware of unusual odors of all kinds, especially in areas you know have been soaked or wet recently.

Mold In Neighboring Homes
Mold tends to travel between neighboring homes, be it through air displacement or as spores hitch a ride on people and pets. If your neighbors have encountered a severe mold problem, be on high alert in your home as well. Be sure to ask your neighbors how long ago they believe it began to grow, as well, so that you can know if any mold on your property has gotten a chance to mature or not.

SERVPRO of Bradley County is proud to serve the local community with quality, cost-effective and fast damage restoration services. Call us at (423) 614-5552 for our help and mold remediation services.

What Type of Commercial Services Does SERVPRO Offer?

3/7/2019 (Permalink)

Commercial What Type of Commercial Services Does SERVPRO Offer? Our equipment placed strategically at school to get the water damaged carpet dry over the weekend.

You know that we are a fire, water, and mold restoration company, but did you know about our additional services? We do commercial building cleanings plus air duct and HVAC cleaning, biohazard, odor removal, and vandalism. Learn more about our different services below!

As a company owner, you don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Bradley County for prompt service. Whether it is deep cleaning your carpets or removing an odor or biohazard, we are here to help.

SERVPRO of Bradley County offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Additionally, we can routinely inspect your heating, ventilation and air conditioning units (HVAC). As you may know, keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations on the best way to address any indoor air quality concerns that can save you money.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

When it comes to biohazards in your office, whether that be sewage backups, crime scene residues, blood or accident cleanup, chemical spills, or animal waste/remains, understand that exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bradley County is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes, and offices. Call SERVPRO of Bradley County at (423) 614-5552 today!

How Often Should I Clean My Bathroom To Prevent Mold Growth?

2/22/2019 (Permalink)

Mold Remediation How Often Should I Clean My Bathroom To Prevent Mold Growth? Follow these daily and weekly tips to avoid mold in your bathroom.

Preventing Mold & Mildew Growth in your Bathroom

Bathrooms are often susceptible to mold growth because if not vented properly, the moisture is trapped- and if you know anything about mold, you know that mold loves trapped moisture. Dust, dirt, and grime sitting on your bathroom’s surfaces can also lead to mold and mildew. Bathrooms should be cleaned weekly, but there are also daily and weekly steps to take in order to avoid mold growth in your bathroom.

Daily:

  • Turn the exhaust fan on when showering or keep the door open/open windows in your bathroom for at least 10 minutes to help remove the humidity
  • After a shower, squeegee your tiles to remove the excess water
  • Empty garbage bins every other day.
  • Hang up towels right after a bath or shower. Leaving them on the floor can lead to musty odors

Weekly:

  • Clean the toilet bowls
  • Clean the shower head, shower, and sink
  • Clean the walls and floors; dust, grime and hair is mold food when left on surfaces for too long
  • Wash the shower mats in your washer
  • Replace hand and bath towels with fresh, clean linens
  • Wipe down mirrors
  • Wipe handles and faucets- they can hold onto bacteria, too!

Your main objective is to keep moisture levels to a minimum so not to create the perfect breeding ground for mold. By following these tips, you'll have a better control on minimizing mold growth.

Cleaning the Air Ducts in Your Business | SERVPRO of Bradley County

2/20/2019 (Permalink)

Commercial Cleaning the Air Ducts in Your Business | SERVPRO of Bradley County Air ducts should be routinely inspected.

Ventilation systems are often the biggest culprit in poor indoor air quality/comfort. If you have notice excessive debris, dust, or odor, it’s probably time to inspect the ductwork of your home or business.

If you have insulated air ducts and they get wet or moldy, you will need to replace the ducts completely. However, if the ducts are infested with vermin, you will need to have them cleaned thoroughly by a professional. Clogged ducts are filled with excessive amounts of dust and particles which are released into the home from your supply registers.

SERVPRO of Bradley County Professionals routinely inspect the heating, ventilation, and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment and can in turn save you money and give you cleaner air to breathe.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Duct cleaning is not always necessary, but it is suggested to get them routinely checked and cleaned to preserve indoor air quality. Our SERVPRO of Bradley County professionals have the tools and equipment to clean your air ducts in your commercial business. Call us today at (423) 614-5552. 

The Unseen Dangers of Soot

2/8/2019 (Permalink)

Fire Damage The Unseen Dangers of Soot Soot completely covers the furniture in a fire damaged room

If a house or business fire isn’t hard enough, sometimes smoke and soot leave more damage than the actual fire. We are seeing this in a fire job that we currently have crews on site. The fire started with a portable fireplace and destroyed the room that it was in. The fire did not spread beyond that room, but the smoke and soot covers the rest of the home. We have crews cleaning every crevice of the opposite side of the home because soot spread so quickly. So, how does this happen, and what are the dangers if it is not cleaned properly?

What is Soot?

Soot is the black residue that is the result of incomplete fossil fuel combustion after a fire. When coal, oil, wood or other fuels are burned, the residual carbon material can travel through the air and settle into the surrounding environment. The issue that we often find is that soot travels though the HVAC system to the rest of the home or business. House fires and insufficient ventilation in the fireplace are some of the most common causes of soot within the home.

How Do I Identify Soot?

Individual soot particles are smaller than dust, but accumulated soot appears as dark black dust. As mentioned before, soot particles can turn up in areas far away from the original source of the fire because they can travel easily through the air as well as through your ventilation system. Additionally, you can identify soot through smell. Soot as the scent of smoke, ash, or a smelly odor, you may be detecting hints of soot.

Is Soot Harmful?

Soot is harmful because the particles can contain acids, chemicals, metals, and dust because these materials burn during a common house fire. These toxic particles then stick to surrounding surfaces, like walls and ceilings, leaving you and your home exposed to the harmful effects. Soot contamination in your home or business impacts indoor air quality and leaves foul odors and stains behind.

Health Risks of Soot

If it goes untreated or improperly cleaned, especially in your HVAC system, tiny particles of soot can be inhaled deep into the lungs. These toxic particles can cause breathing issues, including aggravated asthma, bronchitis, and more severe respiratory illnesses.

To avoid health risks and restore your home, call SERVPRO of Bradley County at (423) 614-5552. To learn more about fire damage cleanup, click here

Continuing Education Credits- Insurance Agents and Adjusters

1/31/2019 (Permalink)

Why SERVPRO Continuing Education Credits- Insurance Agents and Adjusters Come join us for the World's Greatest CE Class!

Attention Insurance Agents:

Are you in need of Continuing Educaiton credits for license renewal? If so, SERVPRO of Bradley County has solidified a class on February 21st, 2019 teaching a 3-hour Ethics course and a 2-hour Mold Restoration course. We are in the process of creating 2019 Continuing Education Class Schedule that will be sent out via email. If you would like to be added to the email list, contact Madison at moneil@SERVPROchattanooga.com.

Each class is uniquely designed to aide insurance agents in understanding what SERVPRO has to offer as a water, fire, mold restoration company. Come join us for free classes with lively discussions, delicious homemade lunch, and BINGO!

If you would like to register for the February 21st CE classes, click here

If you have questions or concerns regarding CE information or general/emergency assistance, call (423) 614-5552. We offer emergency services 24/7/365. 

Bradley County Courthouse Fire- Cleveland, TN

1/17/2019 (Permalink)

On September 30th, 2017, a fire broke out in the mechanical room of the Bradley County Courthouse. Luckily, it occurred on a Saturday when the building was empty. The firefighters arrived on scene within minutes to extinguish the fire. While the fire was contained in one room, that particular room housed the HVAC system that filtered through the entire building. As you can imagine, the HVAC unit spread smoke and soot through nearly every vent in the building. There was minimal fire damage and very little water damage, but the soot coated walls, floors, furniture, and the air conditioning system.

SERVPRO of Bradley County called out to the scene

SERVPRO of Bradley County was called to the scene to assess the damage. We began fire restoration immediately to clean the smoke and soot damage. After the cleaning was complete, our Reconstruction team began construction on the 55-year-old building. The HVAC system had to be replaced along with the ventilation system, as well as new drop ceilings, lighting, and plumbing.

Running into unseen obstacles

I spoke with Dan, our Reconstruction Project Manager, on the timeline of this project. He explained that when inspectors came to approve the building post remediation, they found that many of the old building’s features were no longer up to code, thus creating a long list for our Reconstruction team that would take several months to complete.

  • They had to install a sprinkler system because the building was not originally built with one.
  • They had to change 70% of the doors in order to meet ADA requirements.
  • They had to install a brand new security system they required rewiring in the building.

Needless to say, the 1964 Courthouse required quite a facelift!

 A Successful End Product

Dan is proud to say that the Bradley County Courthouse is now an old shell of a building complete state-of-the-art equipment, high-tech security systems, and much needed updates. The employees have moved back in and the Courthouse is officially back in business. “I’m proud of the final product- we started with an old, outdated building and turned it into a modern facility.”