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Quick Mitigation Leads to Quick Restoration to Your Cleveland Business

7/12/2019 (Permalink)

Quick Mitigation Leads to Quick Restoration 

Water damage always seems to occur at the worst possible times. Maybe you're out of town when a pipe bursts in your business, or maybe your toilet overflowed in the middle of the night when nobody was in the building. Regardless of the time, place, or situation, SERVPRO of Bradley County is here to help. Reach out to a mitigation and restoration company to schedule water cleanup for your water damage in your business. The sooner you start with the restoration and mitigation, the sooner you can avoid future flood damage to your property. Mitigation will help prevent water damage from occurring again, but you need to get started on this right away. If you experience a supply line break or a pipe break, contact a professional immediately who can work with you to repair your business.

Make sure you follow the professional's advice exactly. If repair personnel recommend a specific treatment for the supply line break, you need to follow their advice. This will help minimize damage to your business in the future. Many building owners and managers are nervous about dealing with flooding and water damage, so they simply try to avoid facing the issue. This can lead to other problems, which makes it even more imperative that you face these issues head on.

The truth is that no matter how much you plan for flood or water damage, you can never be completely prepared. Maybe your area experiences a higher level of rain than usual or a surprise tropical storm. Perhaps your pipes freeze in the winter and burst, leading to internal flooding. The most important and valuable thing you can do is to face the issue head-on when it occurs. Don't let water damage destroy your family's business or your business. Instead, talk to a company that can help guide you through the process of restoring your business to its original beauty. This could include drying, roof repair, and even siding repair. Appropriate repairs will help minimize future damage to your business and will make you feel safe and content in your commercial building. 

Visit for more information on water damage restoration. 

Fire Prevention and Safety Tips for Businesses

6/21/2019 (Permalink)

Your success shows through the hard work you put into increasing your business to keep the doors open. The unforeseen challenges of life keep you on your toes and remind you there are always going to be things out of your control. You can, however, protect yourself and your business from any unforeseen hazards like fires.An unexpected fire can cause huge financial liabilities for all size business owners. First of all, a fire usually can cause you to close up shop for an undetermined amount of time, which can prevent you from conducting business and making money. You can also find yourself being charged with a great deal of liability claims from employees and customers. Here are some tips to protect your business from fire damage:

Fire Extinguishers and Business Safety
One way to protect yourself, your employees, and your business from fire is to have proper fire extinguishers handy on the premises. Fire extinguishers can help you eliminate a small fire from spreading into a fire that is out of your control.

When you purchase fire extinguishers, you need to be sure to purchase the proper class extinguisher for each form of fire hazard. The following list will help you purchase the class of extinguisher that is right for your business:

Class A- Regular Combustibles
Class B- Flammable Liquids
Class C- Electrical Equipment
Class D- Combustible Metals

Once you buy all the necessary extinguishers, perform a training session with all employees on the proper use of the extinguisher and how to check if it is charged. Place them in a highly visible area for quick and easy access. The most common place for extinguishers are break rooms and kitchens.

Smoke Detectors and Fire Alarms
The best protection from a fire is early detection. Smoke detectors provide the early warning you need to stop a fire in its tracks. Be sure to change the batteries every three months and test them every month. Place one smoke detector in every room and fire alarms on every floor. Like everything else in the world, smoke detectors have a life expectancy. Replace your smoke detectors every ten years. If you are unaware of the age of your detectors, replace them. The amount you spend on new detectors is nothing compared to the alternative.

Overhead Sprinklers Prevent Fire Damage
One important tool for putting out a fire is water. Overhead sprinklers can douse a fire as soon as they detect it. If you have equipment and paper that is sensitive to water, simply have them installed in the areas that are prone to fire outbreaks.

Your business is your livelihood. You do not want to loose it to a fire. Taking the proper precautions can save you a lot of time, effort and money in the long run. Use these tips to help you take preventive measures to protect your business.

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

How to Check for Hidden Water Damage- Bradley County

6/21/2019 (Permalink)

Most water damage looks like wet floors or water dripping from the ceiling, but some water damage is harder to spot. Here are a few signs that you can check for to see if there may be unnoticed water damage:

Check under the floors:

Check your floors for any warping, buckling, or discoloration. Water may not be pooling on top of the flooring, but it could be affecting the subfloor. These can be signs of the presence of water or excess moisture between the flooring and the subfloor, or possibly in the subfloor.

Check behind the walls:

A few indicators that water may be behind your walls are discoloration, staining, and peeling/bubbly paint. If the water damage is significant, you might be able to touch the walls to see if they are buckling and soft. These signs may be from a small water leak over time that has affected the drywall. Even if the drywall does not feel wet, there could be unseen moisture behind it. 

Check unlikely locations: 

Be sure to use these techniques to check the basement, attic, and crawlspace. These are places that water damage can occur unbeknownst to the homeowner. After a certain amount of time, mold will grow in these water-damaged, warm, damp places.  

If you smell musty odor or if you can see any mold growth, these are also clear indicators that there may be water or moisture where it shouldn’t be.

If you do suspect unseen water damage in your home, our staff has the knowledge and equipment to identify and mitigate the damage. Give us a call at (423) 614-5552.

SERVPRO of Bradley County Cleans Up Fire & Water Damage at Cleveland Commercial Property

6/19/2019 (Permalink)

Commercial SERVPRO of Bradley County Cleans Up Fire & Water Damage at Cleveland Commercial Property This is the before photo of the fire damaged room. Check out our Instagram page to see the after photo! (@SERVPRObradleycounty)

A few months ago, our team received a call that a commercial property had a fire that was contained in one room, however, a sprinkler malfunction caused them to spray water in surrounding rooms and hallways, causing water damage throughout the building. We first arrived on scene to assess the fire damage contained in the single room. We found that there was heavy smoke damage to the room and contents inside that room that would need to be packed out and transferred to our office for cleaning.

Additionally, we would need to remove the flooring and affected drywall in order bring in air movers and dehumidifiers to clean up the water-damaged areas. Our team worked hard to get the water and fire damaged building back to new in a matter of 6 days.

We understand the importance to getting your business back up and running after a loss. Our SERVPRO of Bradley County team is equipped with the facility, tools, and trained staff to do just that. Give us a call at (423) 614-5552!

5 Tips to Help You Handle a Water Loss Efficiently

6/19/2019 (Permalink)

Most people are under the misconception that water damage can only arise from floods. What people don't understand is that even an inch of water from your leaky faucets can lead to costly secondary damages. Water loss happens to almost every homestead at one point in time.

As a homeowner, it is important to be prepared to handle water loss and damage mitigation. While there is only so much you can do to prevent water or flood damage, you can plan on how to react fast and prevent further damage. Here are 5 tips that will go a long way in helping you handle a water loss efficiently:

1. Identify and Stop Water Flow

The first thing you need to do in case of a water loss is to identify the source of water. In most cases, the water will be coming from a leaky faucet or burst pipe. Try to stop the flow of water by shutting the pipes off. If you are sure that the problem is with your plumbing yet you cannot identify where the real problem lies, then shutting off your water main line is the best action to take. Leave the main line off until your professional has identified the cause of water loss and repaired the faulty areas.

2. Contact Your Plumbing Professional

After you are sure that water is no longer flowing, you need to contact you plumber. A professional plumber is equipped to diagnose the real issue and conduct the repairs expertly. While sometimes a DIY job may be fine, some severe cases will need special equipment to repair. One of the main benefits of contacting a plumber is that they save you a lot of time and energy. They are able to repair problematic areas promptly and correctly.

3. Contact a Water Restoration Company

Whether you are dealing with water in a business or your home, you need to involve a water cleanup company early. It might seem easy to clean the water in home or business by yourself, but a professional is likely to touch every corner and have some strategies to mitigate further flood loss, including the growth of mold. 

4. Switch Your Power Off From the Main Switch

As you do so, ensure that you are not standing in a pool of water. Also ensure that your hands are properly dried before you handle the switch. After that has been done, unplug any electrical appliances and lift them to a higher ground so that water doesn't reach them.

5. Try to Salvage Items

If you have any items that might be reached by the water in business, then it is time to get them to a safe area. Damage mitigation is the main goal here so you need not wait for water to reach unaffected items. For those that are already wet, drying them is the best you can do. Get them outside or if it's raining, place them in an area that has a lot of air movement. Our team will take care of your water-damaged contents when we arrive. 

Visit for more information on water damage and the cleanup process.

Storm Damage for Beginners: What You Need to Know

6/14/2019 (Permalink)

Facing storm damage can be an overwhelming experience. No one wants to consider the possibility that their home might experience water damage, hail damage, or even ice damage. Unfortunately, many homeowners will experience hurricane damage, water damage, or hail damage that will require storm remediation. A home restoration or water restoration company can perform storm remediation. SERVPRO of Bradley County has a storm team dedicated to assist those that need home repair following a particularly bad storm that leads to ice damage, hail damage, water damage, and wind damage. 

Flood water can also happen due to frozen pipes in your home. Frozen pipes typically occur during the cold winter months. Frozen pipes may be something you don't even notice until they burst and you find ground water in your home. If you suspect frozen pipes have burst, make sure you get a water restoration company out as quickly as possible to use a flood pump and repair your frozen pipes.

Unfortunately, flooding is one of the most challenging problems since it requires a flood pump. A flood pump is something your professional remediation expert can help you with. Whether you experience river flooding or ordinary flooding, ground water should be avoided and a flood pump can help. A flood pump will remove standing ground water in your home as a result of river flooding or flooding caused by other factors.

Remember that flooding can occur for a variety of reasons and can even be caused by hurricane damage. Hurricane damage can lead to broken windows that enable flood water to get in your home. Flood water can be treated by a professional who will help you to restore your house. Click here for more information on storm damage restoration. 

Can Lightning Cause a House Fire?

5/30/2019 (Permalink)

We've discussed safety precautions to take in the summer months like grilling, which we’ve talked about here, but have you considered that your home could be struck by lightning during those summer storms and cause a fire? It is rare- but it happens, and you should be prepared if it does. 

If you suspect that your home has been struck by lightning, we recommend calling the fire department to complete a full inspection of your home. The most common place for a fire to ignite is in the attic, when a lighting bolt comes through the roof or top of the house. However, the heat from the electricity of a lightning bolt can run through the walls inside your plumbing or wiring and could start a fire as well. You may notice it immediately, or it may burn slowly inside the walls without your realizing it for some time. 

One way to prevent your home from being struck by lightning and causing a fire is to install a lightning protection system on the roof of your home. These protection systems are long rods along your roof that are connected to copper wires running into the ground beside your home. They help disperse the lightning away from your home to prevent causing a fire. 

You may think it will never happen to you, but I have been in a house that was struck by lightning. It is not as rare as you may think! We are always Here to Help in the event that your home is struck by lightning and causes fire damage. Call us today at (423) 614-5552. 

10 Tips for a Safe Summer Barbecue: The Do's and Dont's of Grilling

5/23/2019 (Permalink)

Fire Damage 10 Tips for a Safe Summer Barbecue: The Do's and Dont's of Grilling Practice grilling safety this summer season!

Summer is finally here! While the warm weather welcomes pool days, bonfires, and cookouts, it’s always important to keep in mind the safety hazards of your favorite summer activities. I would like to point out one in particular- grilling. It doesn’t seem dangerous, right? However, it is estimated that every year, 7,000 Americans are injured while using backyard barbecue grills, usually due to the fact that the equipment was used incorrectly. 


1. Keep your grill away from your home, garage or carport, deck railings or overhanging trees and branches at all times. These factors play a huge part in accidental fires, and you may not be aware of the safety hazards that they present. This applies to both charcoal and gas grills. Also, make sure your grill is always on stable, level ground. 

2. Check for gas leaks. Test your grill for a gas leak before every use with a 50/50 solution of dish soap and water. Rub the solution on the hoses and connections then turn the gas on with the grill lid open. If the soap forms large bubbles, that's a sign that the hoses have tiny holes or that the connections are not tight enough.

3. Clean your grill regularly. As you probably know, grease is a major source of fires in the home. Be sure to clean your grill thoroughly after every use to remove grease, food, and other buildup that could cause a fire.

4. Keep lighter fluids capped and a safe distance away from the grill. If you are using a charcoal grill, use only charcoal starter fluid and never add charcoal fluid or any other flammable liquids directly to the fire. Additionally, turn off your propane tank first before turning off the knob on your grill when you are finished cooking.

5. Purchase long handed utensils like forks and tongs to help you cook meat. Long handed utensils can help you avoid splatters and burns when you are grilling. Avoid using all metal, as metal heats up quickly which can burn your hands.

6. Keep a fire extinguisher within a couple steps of your grill and know how to use it. In addition to the fire extinguisher, keep a spray bottle of water handy. That way, if you have a minor flare-up you can spray it with the water to instantly calm it.


7. Turn on the gas while your grill lid is closed. Turn the gas on while your grill lid is closed causes gas to build up inside your grill, and when you do light it and open it, it can create a huge fireball explosion.

8. Leave a grill unattended. Stay near your grill at all times while it is on. Plan ahead so that all of your other food prep chores are done and you can focus on grilling.

9. Overload your grill with food. If too much fat drips on the flames at once, it can cause a large flare-up that could light nearby things on fire. Also, don’t try to ignite your grill immediately if it is not starting. Wait at least 5 minutes for the gas to dissipate before trying to start your grill again.

10. Use a grill indoors. Even small grills are not safe to operate indoors. Not only is it a fire hazard, but grills also release carbon monoxide, the deadly colorless, odorless gas. Carbon monoxide can be deadly if it is not vented in fresh air.

We hope you have a fun-filled summer! As always, we are Here to Help when you need us. Call us anytime at (423) 614-5552.  

Testimonial for a Commercial Water Damage

5/23/2019 (Permalink)

In 2018, we received a call from a local roofing company who was in the middle of re-roofing a school. They had tarped the roof after a day’s work and planned to come back to finish the job two days later. That night, we had a storm come in with heavy rains and strong wind. The wind had pulled the tarp up and water leaked through the holes in the roof, ultimately flooding the top floor of the school. The roofing company immediately called SERVPRO of Bradley County when they were aware of the situation. We were able to get to the school that day and begin restoration services. We had all hands on deck to ensure that this school would be able to stay open for their students. We were able to clean up and dry out all the water damage within a week. The roofing company commented on our response time and efficiency, saying “They were very good at sorting everything- drying what they could dry. It helped save costs as well. The maps that they provide are very well written to where anyone that doesn’t understand what’s going on can see where the problem areas are. You always have someone on site to answer questions.” He goes on to say, “After seeing the response time with you all, we know that when we run into an issue, we will call you. We looked really good because of the response time that you guys had.” We’re thankful for our loyal customers and the opportunity to help those who need us everyday!

Three Main Classifications of Floodwaters: What You Need to Know

4/23/2019 (Permalink)

Storm Damage Three Main Classifications of Floodwaters: What You Need to Know Storm water comes in various categories

Flood Water Classification Overview

There are three main classifications of floodwaters: clear water, gray water, and black water. Although their names imply it, these aren't wholly determined by the color of the water, but instead by a few factors related to how many contaminants are in the water. Clear water is somewhat rare, as most of the time it picks up enough contaminants to become at least gray, but black water is by far the most hazardous and damaging of the three. Never try to deal with black water yourself, as its interaction necessitates the kind of heavy gear and training that SERVPRO equips its technicians with. Here are a few key facts about each type of water. 
Clean Water 
Clean water originates from water mains, pipes, and other sources of relatively untampered water in your home. Flood damage with clear water is lighter and easier to restore than other types of damage, due to both reduced volumes of water and lighter safety procedures during the task. This water is usually identifiable as being clear and unclouded. However, time is important, as without quick removal clean waters can progress and become gray. 
Gray Water 
The awkward middle child of flood damage, gray water concerns water that may or may not have significant contaminants in it, and thus pose a potential health risk. More care is required in these waters, and they can be deceiving, as they too may sometimes be clear in appearance. 
Black Water 
The most dangerous and damaging type of water is black water, which can originate from a storm flood, a major health hazard such as a septic tank overflow, or when gray water is left untreated. This water contains dangerous contaminants, including fungi and microbes that may cause health effects. Black waters stain surfaces easily and are often more violent in their damage, so in addition to having the most restrictive safety precautions, this type of water also often causes the most damage. 

If you have experienced storm damage in your home or business, call the storm remediation experts at (423) 614-5552.