SERVPRO of Bradley County Employee Photos

Jeff Cuthbertson - Owner

Jeff is the President/Owner of SERVPRO of Bradley County. Jeff grew up in Scottsboro, AL and worked in construction throughout junior high and high school.  After high school, he lived in the Dominican Republic for two years as a missionary for his church. He then attended Brigham Young University where he graduated in Facilities Management. While at BYU, Jeff met Jessica Erin Parks Cuthbertson. They have been happily married for 11 years and have three children: Kellen, Taylor Bea, and Ava. 

Teresa Cuthbertson

Teresa Cuthbertson is the Accounting & HR Administrator for SERVPRO of Bradley County. She has been with SERVPRO since 2001, previously as a Franchise owner. Prior to that, Teresa taught mathematics for eight years and also owned Cuthbertson Cleaning Service for eight years. She is IICRC certified as a WRT (Water Restoration Tech) and has earned a B.A. in Mathematics and an M.A. in School Counseling.

Bob Cuthbertson

Bob is our After-Hours Dispatcher. His background includes a B.S. in Business Management from BYU's Marriott School of Management, experience in insurance claims, and running 2 of his own SERVPRO franchises. He has been involved in church and civic service, serving 2 years as a missionary in Spain and 35 years as a lay minister in his church. He is a Paul Harris Fellow with Rotary International, and member of numerous Rotary Clubs. He is a current Board Member of BOMA (Building Owners & Managers Association) Chattanooga. Bob has multiple IICRC certifications in the restoration industry, including Master Fire & Smoke Restorer, Water Damage Restoration & Applied Structural Drying, Applied Microbial Remediation, Carpet & Journeyman Textile Cleaning, Odor Control, and Health & Safety. Call Bob 24/7 at (423) 994-2310.

Kyle Cuthbertson

Kyle Cuthbertson is the Director of Mitigation at SERVPRO of Bradley County. Kyle has been in the SERVPRO franchise since he was in high school, and has experience in leading crews related to fire and water cleanup, mold remediation, hazardous waste cleanup, carpet and floor cleaning, deodorization, and other related jobs. If you are in need to fire, water, and mold restoration, call (423)614-5552 - responding 24/7.

Craig Hixson

Craig Hixson is the General Manager at SERVPRO of Bradley County. He will ensure that the restoration to any damaged aspect of your home is completed safely and effectively. If you are in need of water, fire, or storm damage restoration; mold mitigation; or commercial cleaning services call Craig at (423) 414-8593

Jeff Gregory

Jeff Gregory is the Commercial Sales and Marketing Representative for SERVPRO of Bradley County. He is a member of the Bradley County Sunrise Rotary and the River Counties Association of Realtors. Jeff is a valued representative for SERVPRO and strives to ensure excellent service for each of his clients. Jeff has over 26 years of experience in sales and marketing and is native to Cleveland, TN.

Casey Brown

Casey Brown is a Job File Coordinator for SERVPRO of Bradley County, and has been with the company since 2012, with focus on writing and reviewing estimates for National Account jobs. She comes from a background of customer service, retail, and social work. She moved from California to Chattanooga in 2009 and now lives with her family in Ooltewah.

Matt Holland

Matt Holland is a Reconstruction Project Manager at SERVPRO of Bradley County. If your home has recently been affected by water damage, fire damage, or storm damage, Matt will ensure that the you home is back to preloss condition after our mitigation team cleans up the damage. 

Dennis Phelan

Dennis Phelan is a Production Crew Chief at SERVPRO of Bradley County. Dennis develops drying plans for the home or business, which includes the setup of drying equipment, monitoring temperature, relative humidity and specific humidity.  

Josh Coffey

Josh Coffey is a Production Crew Chief at SERVPRO of Bradley County. He can skillfully extract water from a home that suffered a water damaging event. He leads his crew very well and gives input regarding the needs of our customers. He is a valued member at any job site.

Esvain Perez

Esvain Perez is a Production Technician at SERVPRO of Bradley County. He works well with his Crew Chief and fellow techs to restore water, fire, and storm damaged properties. He helps with customer needs as he adheres to safety protocols. Esvain is a valued crew member.

Krystle Rafferty

Krystle Rafferty is a Production Technician at SERVPRO of Bradley County. Krystle began her career with SERVPRO 2 years ago in Wisconsin and continues to be a valued crew member in Tennessee. She works well with her crew and ensures that each job is completed effectively with great attention to detail. 

Colton Unger

Colton Unger is a Job File Coordinator here at SERVPRO of Bradley County. He has over four years experience in the industry and has provided service to hundreds of customers. Colton has filled many roles over the course of his restoration career. He understands that every customer's situation is unique and is committed to giving each person the attention they deserve and the piece of mind they are searching for when the unexpected happens.

Robert White

Robert White is the Director of Quality Assurance/ Education. He has over 10 years of experience in the Disaster Restoration Industry and holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration, Odor Restoration and Hazardous Waste. Robert has enjoyed many years of community service serving on over 8 different boards for organizations and is a past elected official for the town that he lives in. Robert looks forward to helping our customers make their home or business look "Like it never even happened."

Madison O'Neil

Madison O'Neil is our Marketing Support Coordinator at SERVPRO of Bradley County. She is a recent graduate of the University of Tennessee at Chattanooga with a Marketing degree. Madison will be creating marketing materials, managing our social media, and planning events for our team and community. 

Rachelle Holmes

Our Office Manager Rachelle is a 20 year veteran of the insurance field.  She has had her own agency and is a true office professional.  When she is not here running the office, she enjoys time with her husband of 25 years and 2 sons.   

Elizabeth Keiser

Elizabeth is a Production Technician at SERVPRO of Bradley County. She is a mother of 2 great children and in her free time she loves to watch her oldest son play baseball and hangout with her friends and family.

Scott Burke

Scott is a Production Technician at SERVPRO of Bradley County. He has been with us since June of 2018, and he has quickly become an invaluable member of the team. Scott’s positive attitude and exceptional work ethic makes him a strong asset to our franchise.

Greg Hocking

Greg is a Production Technician at SERVPRO of Bradley County. He has been with us since 2017 and has become an invaluable team member. Greg delivers excellent service and professional expertise to our Chattanooga customers. 

Jamie Shelley

Jamie is the Director of the Large Loss Response Team. He has over 16 years of experience with SERVPRO. Most of his SERVPRO career has been focused on large, complex, and catastrophic claims involving commercial, institutional, and manufacturing facilities. Jamie attended the University of Tennessee earning a degree in Civil Engineering. While at the University of Tennessee, Jamie met his wife Melanie and they have been married for 13 years. He enjoys hiking and canoeing with one of his two Weimaraner dogs and is avid fan of the Nashville Predators.

Mark Lindsay

Mark is a Reconstruction Superintendent at SERVPRO of Bradley County. He has nearly 15 years experience as a Building Official and owned a contracting company. He is also a certified Flood Plain Manager. We're excited to have Mark on our Reconstruction team!

Stewart Mosman

Stewart is the Quality Assurance Specialist at SERVPRO of Bradley County. He comes to us with 35 years of experience in claims management and insurance, including large losses and natural disasters. With his background, Stewart has insight into the claim process and will assist our customers from beginning to end. In his free time, he enjoys golfing and watching UGA football with his wife of 40 years. 

Brad Williamson

Brad is the ERP Specialist at SERVPRO of Bradley County. His role consists of securing and conducting ERP's daily, along with assisting our Large Loss division with clerking on job sites. In his free time, he enjoys spending time with family and friends, attending concerts, and traveling. 

Geoff Self

Geoff is a Storm Team Production Manager at SERVPRO of Bradley County. His role on the storm team calls for traveling all over the United States when a natural disaster has occurred, helping victims get back into their homes as soon as possible. He has been in the restoration industry for nine years and began his career at SERVPRO of Bradley County in 2015. Geoff currently holds WTR, ASD, CCT, CRT, and RRT certifications. We are glad to have him on our team!